Academic Support Officer

6 months ago

London, United Kingdom INTO University Partnerships Full time

**Academic Support Officer**

**Location**:INTO City
- London

**Salary**:Up to £29,000 per annum depending on experience

**Contract Type**:Full-time, Permanent

**INTO’s mission: Transforming international student academic and career success through winning university partnerships.**

INTO City University of London is looking to recruit an Academic Support Officer to join their team.

As an Academic Support Officer, you will work closely with the Academic Managers and the teaching staff to ensure smooth processes and services for all students in in an efficient and timely manner.

You will assist in the delivery of academic administrative support as part of the Academic Support Team, for INTO City, University of London.

You will co-ordinate and manage all academic timetables and the availability of teaching space.

**Main key accountabilities include**:

- You will be knowledgeable about all programmes offered at INTO City, University of London; record information in the appropriate information systems.
- Support the functions and processes associated with the delivery of, monitoring and assessment of academic programmes to the relevant quality standards; such as monitoring Canvas material content; planning and monitoring of internal moderation
- You will assist the Academic Support Manager with Exam Board preparation and collation of data.
- Provide for the registration and grading of students and the efficient maintenance of student records; such as preparing class lists
- You will actively engage with students in relation to student experience, feedback, and student progress on programme (via attendance, engagement and student forums).
- Collate and upload final results for all academic programmes to the Centre’s student information system (INTO Connect)
- Provide timely and accurate management information as required by the Academic Director
- You will support and lead on the coordination of student representative meetings; including the recruitment and training of nominated student reps.
- Monitor compliance to key dates and QA procedures in relation to all INTO programmes

**About you**

You will have excellent attention to detail with outstanding command of written and spoken English

You will have the ability to deal with multiple priorities at the same time and deal with unexpected situations successfully

You will be able to build and manage relationships with peers, senior managers, academic stakeholders, parents and students from a range of linguistic, ethnic and cultural background

You will have the right to work in the UK.

**About INTO**

The INTO City Centre provides an exciting, inspiring and dynamic learning environment for students. Within a few minutes’ walk of Liverpool Street station, it has excellent transport links across London. INTO City students benefit from modern facilities with a dedicated support network in place to ensure student success, with academic and pastoral support teams.

INTO City offers International Foundation, Graduate Diploma, Academic English and Pre-sessional English programmes with onward progression to a wide range of degrees across the Schools at City, University of London.

The centre is a global, home to students from over 90 nationalities.

**Location**: INTO City, 102 Middlesex Street, London, E1 7EZ.

**We Grow Together**

At INTO, we’re in the business of growth. From school to university. From home to somewhere new. From dreams to career plans to long-awaited first days. And we believe growth isn’t just for students - it’s for our people too.

At INTO, growth means opportunities to feed your curiosity, to develop your skills and your career. It means staying true to our start-up soul, boldly saying “yes” and constructively saying “no”. It means building deeper relationships. And it means playing your part in our wonderfully diverse international community. Our dedication to growth - for students, our university partners and agents, for each other, and for ourselves - sets us apart. It’s what makes INTO a uniquely rewarding place to be, and to make a difference.

At INTO, we grow together.

**Job Types**: Full-time, Permanent

**Salary**: £29,000.00 per year

Schedule:

- Monday to Friday

Work Location: In person

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