1st Line System Support Analyst

3 weeks ago


London, United Kingdom IT Works Recruitment LTD Full time

This is an excellent opportunity to implement a software update and deal with the customisations, data migrations and integrations. As an IFS Technical System Analyst, you will ensure that all updates, customisations, integrations, and migrations are completed to the highest quality, you will also be providing ongoing support for the business. The role is hybrid, and you are required to work on-site two to three times a week.
Ensure the data migration is done correctly and all information is accurate.
Customising the software to meet the Client’s requirements.
Supporting other team members to resolve issues and training junior staff
Resolving service desk issues by liaising with end-users to ensure that requests are closed in a timely fashion in line with the IT SLA.
Provide technical and functional support on standard applications and software and support for all products/ equipment on the current approved list.

Custom fields and events
Data Migration
Experience in IFS ERP system implementation, development



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