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Warranty Administrator

4 months ago

London, United Kingdom In Sutton Full time

WarrantyAdministrator needed by Automotive Motor Garage. Previous experiencewithin the motor trade is essential for this Warranty Administrationrole.

Salary 27k – 29k / Monday to Friday / Sutton nr Croydonin South London on the Surrey Border

Our client is a main cardealership looking to recruit an experienced, WarrantyAdministrator for their car dealership.


Warranty Administrator Role:

  • To ensure accuratesubmissions of warranty and goodwill claims on a daily basis andmonitor warranty reports
  • Ensure all administrativefunctions within the warranty department are carried out in accordancewith company policies
  • Administer warranty policy in thebest interests of the dealership, manufacturer and customer
  • To keep accurate records of warranty submissions, credits, rejectionsand customer contributions towards goodwill claims
  • Informall relevant staff of forthcoming recall campaigns and changes inwarranty/goodwill procedure
  • Ensure that all frontline staffcomplete the records correctly when warranty is diagnosed on a vehicle
  • Maintain relationships with other staff members, specialistrepairers and manufacturers’ representatives
  • Maintainknowledge on all warranty procedures and documentation
  • Support other staff members on all warranty related matters

About You:

  • Organised and efficient to deal with the volume of paper work
  • Friendly and approachable, you will be expected to offer adviceand corrective feedback to both technicians and service reception
  • Disciplined with a passion for attention to detail
  • Be a professional, enthusiastic and experienced individual

Offering a very competitive salary depending on experience

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