Warranty Administrator
2 months ago
About the Role:
The Pendragon Group is seeking a highly organized and detail-oriented Warranty Administrator to join our team. As a Warranty Administrator, you will play a critical role in delivering exceptional customer care and satisfaction.
Key Responsibilities:
- Develop and implement industry-leading warranty and goodwill policies and procedures.
- Accurately process and submit warranty claims on a daily and weekly basis.
- Monitor and analyze warranty reports to identify areas for improvement.
- Collaborate with cross-functional teams to enhance efficiency and service.
- Verify invoices and credit notes to ensure accuracy.
- Ensure compliance with manufacturer's warranty claims processes and procedures.
Requirements:
- Proven experience in an administration environment with a strong focus on customer care.
- Exceptional PC skills and attention to detail.
- Excellent communication and interpersonal skills.
- A valid driving license.
About Us:
Pendragon is a leading automotive retail company that values diversity and inclusivity. We are committed to creating a workplace culture that fosters collaboration, innovation, and growth. If you are a motivated and talented individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.
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