Warranty Administrator

2 months ago


London, Greater London, United Kingdom Pendragon Group Full time

About the Role:

The Pendragon Group is seeking a highly organized and detail-oriented Warranty Administrator to join our team. As a Warranty Administrator, you will play a critical role in delivering exceptional customer care and satisfaction.

Key Responsibilities:

  • Develop and implement industry-leading warranty and goodwill policies and procedures.
  • Accurately process and submit warranty claims on a daily and weekly basis.
  • Monitor and analyze warranty reports to identify areas for improvement.
  • Collaborate with cross-functional teams to enhance efficiency and service.
  • Verify invoices and credit notes to ensure accuracy.
  • Ensure compliance with manufacturer's warranty claims processes and procedures.

Requirements:

  • Proven experience in an administration environment with a strong focus on customer care.
  • Exceptional PC skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • A valid driving license.

About Us:

Pendragon is a leading automotive retail company that values diversity and inclusivity. We are committed to creating a workplace culture that fosters collaboration, innovation, and growth. If you are a motivated and talented individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.



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