Facilities/reception Assistant

2 weeks ago

Uxbridge Greater London, United Kingdom Suntory Beverage & Food GB&I Full time

As our Facilities Assistant/Receptionist you will deliver a corporate “Front of House” service in a professional, courteous, and responsive manner and act as an ‘Ambassador’ for the Suntory group of companies for staff, visitors & contractors.

Process Facilities requests from staff for assistance, repairs, maintenance and services.
Administrate the Facilities Help Desk Tracker, working closely with the Director Risk & Operations, Facilities Coordinator and EHS Officer to agreed performance requirements.
Maintain Reception to agreed customer service levels, which includes all aspects of assigned duties - greeting visitors and contractors, issuing security passes, keys, post.
Monitoring & maintaining stationery supplies
Provide accurate administration support to the Operations, Facilities & Risk team
Ensure tea point and vending machine areas are replenished daily
Maintain departmental data, "home pages" and assist in hosting meetings & events
Responsible for processing incoming/outgoing Royal mail post and courier collections/deliveries
Use judgement to identify concerns requiring escalation to management in a timely manner
Assist with identifying and prioritising Facility and Operations enquiries and processing tasks daily including mailroom, registered post, remedial action for facilities via contractors
Ensure preventative action is taken to safeguard the assets of the Company
Fulfil First aid and Fire Marshall roles

Proven experience in delivering front of house/reception service & experience of reception duties
Accustomed to dealing with staff, contractors and visitors
CCTV Operation experience (desirable but training will be provided)
Fire Marshall Certificate
All stakeholders attending Suntory building Stockley Park – staff, contractors and visitors.
All Operations and Facilities Team members, Security and EHS Advisor
Planning & Organising
Methodical approach to report writing and data collation; Technical Skills in Microsoft Office applications Word & Excel
We want to help manage our natural resources sustainably, creating harmony with nature and protecting our environment for the next generation. We minimise our environmental impact through the whole product lifecycle; sourcing, manufacturing, packaging, distributing, selling, recycling, and managing post-consumer waste. Our people unleash their spirit daily, they craft exceptional drinks, and they fuel our Growth.

At Suntory you’ll find a supportive work environment that values work life balance and that will help you realise your full potential and grow for good. Our People and Culture team are a team that genuinely care about creating a great experience for our employees and we would love you to be part of it.

If you believe that you have relevant skills and experience that you feel could benefit us, we would love to know what unique perspectives and experience you can bring to help make us better, together in a company that is committed to Growing for Good and Giving Back to Society.

We are committed to and value diversity, equity and inclusion in our recruitment process and do not discriminate based on gender, race or ethnic background, class, economic status, disability status, sexual orientation, age, political beliefs, marital status or any other protected characteristic. If you require any reasonable accommodation as part of the process, do not hesitate to let your recruiter know who will be happy to help.

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