PAYE Umbrella Customer Service Manager

3 weeks ago


United Kingdom Accomplish Today Full time

Please note we are looking for a candidate that has worked in the PAYE Umbrella sector.

As our clients Customer Services Manager, your role is responsible for the development and delivery of a Customer Service Strategy that puts the customer at the heart of their payroll solution business. Representing Customer Service across the business, to drive customer centricity, innovation and continuous improvement.

The Role:

  • Managing a customer service team
  • Resolving new and existing customer issues quickly and efficiently •
  • Supporting new customers through the learning curve of being employed through an Umbrella company
  • Nurturing existing customer relationships by providing an inspirational level of customer service
  • To ensure compliance processes are followed at all times
  • Taking inbound call queries and supporting the team managing an email inbox

The Person:

  • A positive can do attitude, being punctual and reliable
  • Ability and commitment to deliver high levels of customer service
  • Resilience and the ability to cope with difficult conversations
  • Ability to communicate clearly to clients, contractors and colleagues
  • Ability to work effectively in a team
  • Ability to remain calm and professional in a pressurised customer service environment
  • Manager your own time to deal with multiple tasks effectively
#J-18808-Ljbffr

  • United Kingdom Vox Network Consultants Full time

    To take a leading role in the management of Anti-Social Behaviour and Domestic Abuse Case Work, working in conjunction with internal and external agencies to assess risk of victims of Domestic Abuse and implement safety measures and robust support package for victims. Provide effective and efficient management of an ASB and domestic abuse caseload across...


  • United Kingdom Resourcing Group Full time

    Title: Helpdesk/Customer Service Advisor Location: Brighton Start Date: ASAP Pay Rate: 12.81ph PAYE Our client who are one of the leading companies are currently recruiting for a Helpdesk/ Customer Service Advisor to join their team on a Temporary basis in the Brighton area with the opportunity to go permanent for the right person. Monday to...


  • United Kingdom Resourcing Group Full time

    Title: Helpdesk/Customer Service Advisor Start Date: ASAP Pay Rate: 12.81ph PAYE Our client who are one of the leading companies are currently recruiting for a Helpdesk/ Customer Service Advisor to join their team on a Temporary basis in the Brighton area with the opportunity to go permanent for the right person. Monday to Friday role First...


  • United Kingdom in Newbury Full time

    4 Regulatory policy manager jobs in London Regulatory Policy Manager Hounslow Heath, London HSBC 19.04.2024 Regulatory Policy Manager Hounslow Heath, London HSBC 19.04.2024 Job Title: Regulatory Policy Manager, IRR Duration: Initially until Dec 2024 Location: HSBC London 8CS Pay Rate: £730 PAYE Per Day Inside IR35 / £937.56 Umbrella Per Day...


  • United Kingdom Insight Select Full time

    Customer Excellence Manager / Full time / Contract/ Hybrid Our client, a leading and global insurance organisation, are seeking a Customer Excellence Manager to join them on a full-time permanent basis. You will be responsible for overseeing and managing the senior leadership team within Quality Auditing. Within this role you will play a crucial role in...


  • United Kingdom NES Fircroft Full time

    The Customer Service Manager will ensure the clients global customer base receive an industry leading support experience either directly, through a third-party managed contact centre or through the retail network. Responsible for the control and effective resolution of customer issues brought to the attention of the client in a manner which actively upholds...


  • United Kingdom Principle HR Ltd Full time

    Our client is a world renowned American global software company that provides a diverse array of innovative software solutions that empower artists, designers, and businesses to bring their visions to life and they have an immediate requirement for a Customer Success Manager with experience working at Senior Levels to join their team. 12 month contract...


  • United Kingdom Unipharmedtech Full time

    Based in our Manchester office and reporting to the Customer Service Manager, the ideal candidate will be a customer-oriented self-starter capable of contributing to a high-performance team. You will provide a key interface with the customer, supporting all aspects of the customer care process for a number of our brand specialities, namely Cardiac...


  • United Kingdom Voxconsultants Full time

    Senior housing Management Services Officer ASB Vox Network Consultants provided pay range This range is provided by Vox Network Consultants. To take a leading role in the management of Anti-Social Behaviour and Domestic Abuse Case Work, working in conjunction with internal and external agencies to assess risk of victims of Domestic Abuse and implement...


  • United Kingdom Principle Full time

    Enterprise Customer Success Manager - Creative Software Our client is a world renowned American software company that empowers creatives and businesses worldwide with a diverse range of innovative digital tools and solutions aimed at enhancing productivity, creativity, and digital experiences across various industries and they have an immediate requirement...

  • Business Analyst

    5 days ago


    United Kingdom Alexander Ash Consulting Full time

    Business Analyst / Consultant – Corporate Actions / Asset Servicing A leading financial services firm are improving systems within their corporate actions departments and have an opportunity for an experienced business analyst with a relevant background in corporate actions and asset servicing, to play a key role in driving business requirements and...


  • United Kingdom Optime Group Full time

    Optime Group is delighted to be recruiting for a Customer Service Manager based in an industry leading Aviation Cargo site outside Gatwick Airport. The Customer service Manager is responsible for ensuring the relationship between Airlines, Airports and the company are maintained as well as playing a key role in the planned expansion. Driving your team...


  • United Kingdom Rullion Full time

    Rullion requires Dual Skilled Fitters with electrical and mechanical competencies, supported by relevant qualifications, for a contract role with a prominent rail company. The position involves working within a large maintenance team stationed at Glasgow Train Care Centre, working on Rolling Stock fleet. Candidates must be comfortable working permanent...


  • United Kingdom Rullion Full time

    Rullion requires Dual Skilled Fitters with electrical and mechanical competencies, supported by relevant qualifications, for a contract role with a prominent rail company. The position involves working within a large maintenance team stationed at Glasgow Train Care Centre, working on Rolling Stock fleet. Candidates must be comfortable working permanent...


  • United Kingdom Voxconsultants Full time

    Join to apply for the Resettlement Team Manager role at Vox Network Consultants Join to apply for the Resettlement Team Manager role at Vox Network Consultants Sign in to save Resettlement Team Manager at Vox Network Consultants . Vox Network Consultants provided pay range This range is provided by Vox Network Consultants. To oversee the...

  • Maintenance Caretaker

    3 weeks ago


    United Kingdom Remedy Education Full time

    Rate: 18p/h Umbrella (Can request PAYE) Start Date: ASAP The successful applicant must have previous experience in facilities and site management with excellent communication skills and a firm commitment to our school in every regard. Day-to-day maintenance, security and preparation of facilities Understanding of and the implementation of Health and...


  • United Kingdom Huntswood Full time

    Huntswood is looking for Client Service Executives with amazing customer service skills and financial services experience to join an exciting project for a leading retail bank. Using your experience within the financial services sector, you will use your excellent customer service skills to confidently handle inbound customer queries, about investment...


  • United Kingdom Endeavour Recruitment Solutions Full time

    Technologies: Solutions Architect Azure Certified MCSE CCNA VMware Citrix Remote - could be requirements to attend customer sites. £86/day PAYE - £650/day Umbrella (inside IR35) 6 Months contract Deliver the service to agreed standards and KPI’s with regards to advice, design and implementation support to the Solution Delivery function. ...


  • United Kingdom in Newbury Full time

    Our Client based in Romford is looking to hire a Locum Occupational Therapist with strong experience working within Acute Stroke and Neuro Team. The hourly pay rate for this role is £20 - £22 P/H. Have a minimum of 6-12 months of NHS experience within Stroke and Neuro Rehabilitation, ideally in acute setting, but strong candidates with community...


  • United Kingdom MorePeople Full time

    Tills and Customer Service Manager | Cornwall Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match. £Competitive Bored of being in your current retail sector? Know you're capable of more but you just don't have the opportunity to do it? You know who you are. You are a knowledgeable customer...