Client Services Director

2 weeks ago


United Kingdom Huntswood Full time

Huntswood is looking for Client Service Executives with amazing customer service skills and financial services experience to join an exciting project for a leading retail bank.
Using your experience within the financial services sector, you will use your excellent customer service skills to confidently handle inbound customer queries, about investment and banking products, both on the telephone and through digital channels. If you have a passion for customer service and are looking to work in an amazing office environment, then we have a great role for you.
Day Rate: GBP150 a day - Umbrella only recruitment - This is only available to individuals working via an Umbrella company, we can assist you with this
Location: Glasgow City Centre - office based
Working hours: 35 hour working week on rotational shifts between Monday to Friday 7:30am to 8pm, Weekends 9am to 4pm
An initial 3 month contract
A world class working environment, with state-of-the-art facilities, in the heart of Glasgow Citty centre
Enjoy great onsite facilities to spend time with your colleagues and enjoy a roster of events and activities
Experience working in a contact centre/customer service role within financial services is essential
Confident in handling customer queries both over the phone and through digital channels
Ability to navigate through a number of in-house databases whilst speaking with customers
Huntswood, A ResultsCX Company delivers resourcing, outsourcing and advisory services from complaints to customers service, remediation to resilience - bring together the people, processes, and knowledge that business need to succeed. ResultsCX is a leading provider of transformational CXM (Customer Experience Management) services to global brands, including Fortune 100 and 500 firms. By partnering with Huntswood, ResultsCX expands its service capabilities in the BFSI (Banking, Financial Services, and Insurance) sector, and strengthens connections with leading energy and water companies in Utilities.
'To help you stay safe in your job search Huntswood will only ask for contact details via email when first contacting you and not any other personal details.
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