Senior Customer Success Manager

3 weeks ago


United Kingdom Principle Full time

Enterprise Customer Success Manager - Creative Software Our client is a world renowned American software company that empowers creatives and businesses worldwide with a diverse range of innovative digital tools and solutions aimed at enhancing productivity, creativity, and digital experiences across various industries and they have an immediate requirement for a Customer Success Manager to join their team to service their Enterprise level customers to help them get the best out of their software packages.

12 month initial contract
~ Hybrid onsite 2-3 days per week in Shoreditch, London
~ Salary of £63k per year inside IR35 PAYE


You will lead customers through digital transformation with a clear view of customer objectives and key performance indicators
You will build positive relationships at senior levels with senior customer stakeholders

Extensive experience working with Senior customer stakeholders.
A demonstrable track record of managing an account portfolio of large, global, sophisticated Enterprise level accounts.
A creative background would be nice to have or experience working alongside designers or creative marketing agencies



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