Helpdesk/Customer Service Advisor

3 weeks ago


United Kingdom Resourcing Group Full time

Title: Helpdesk/Customer Service Advisor

Location: Brighton

Start Date: ASAP

Pay Rate: 12.81ph PAYE

Our client who are one of the leading companies are currently recruiting for a Helpdesk/ Customer Service Advisor to join their team on a Temporary basis in the Brighton area with the opportunity to go permanent for the right person.

Monday to Friday role

Duties:

  • First point of contact for all planned and reactive maintenance activity, received by telephone and e-mail.
  • Raise Purchase Orders/Invoices
  • Plan PPM work for engineers and sub-contractors
  • Dealing with phone calls on various issues from customers
  • Arranging for the attendance porters/cleaners to newly reported requests
  • Collate accurate reports as required.
  • Advising clients of correct contact details for Facilities Manager, Building Managers, and Porters
  • Ad hoc administration duties.
  • Managing quoted works process liaising with contract staff where required.

Requirements:

  • Customer Service Skills
  • Understanding of the planning/scheduling maintenance works or similar (desirable)
  • An excellent telephone manner.
  • Ability to work under pressure and meet tight deadlines.
  • Working knowledge of MS Office including Excel and Outlook.

If you would like to be considered for this role, please apply online.

Resourcing Group is acting as an Employment Agency in relation to this vacancy.

#J-18808-Ljbffr

  • United Kingdom Team17 Digital Limited Full time

    Join TC Facilities Management as a Customer Support Advisor and step into the role of the ultimate troubleshooter, dedicated to ensuring seamless operations and delivering exceptional service. This position entails a Monday to Friday commitment of 37.5 hours per week, with the flexibility of working 3 days from the office and 2 days remotely. To serve as...


  • United Kingdom Faveo Helpdesk Full time

    OverviewWe are looking for a Customer Support head who will balances customer support strategy with delivery and champions for people management, performance management, and talent agendas, enabling excellence in customer support delivery, upholding a consumer-centric focus and mind-set of surpassing departmental expectations. The Head of Customer Support...


  • United Kingdom Faveo Helpdesk Full time

    Overview We are looking for a Customer Support head who will balances customer support strategy with delivery and champions for people management, performance management, and talent agendas, enabling excellence in customer support delivery, upholding a consumer-centric focus and mind-set of surpassing departmental expectations. The Head of Customer Support...


  • United Kingdom Faveo Helpdesk Full time

    Overview We are looking for a Customer Support head who will balances customer support strategy with delivery and champions for people management, performance management, and talent agendas, enabling excellence in customer support delivery, upholding a consumer-centric focus and mind-set of surpassing departmental expectations. The Head of Customer Support...


  • United Kingdom Faveo Helpdesk Full time

    Overview We are looking for a Customer Support head who will balances customer support strategy with delivery and champions for people management, performance management, and talent agendas, enabling excellence in customer support delivery, upholding a consumer-centric focus and mind-set of surpassing departmental expectations. The Head of Customer Support...


  • United Kingdom JLA Limited Full time

    We have a fantastic opportunity to join our customer help desk team at JLA! We are experiencing significant growth across the business which makes this a really exciting time to join us on our adventure. Set in the picturesque village of Ripponden, our head office is a great place to work - we have a state of the art on site gym and a fantastic cafe...


  • United Kingdom Resourcing Group Full time

    Title: Helpdesk/Customer Service Advisor Start Date: ASAP Pay Rate: 12.81ph PAYE Our client who are one of the leading companies are currently recruiting for a Helpdesk/ Customer Service Advisor to join their team on a Temporary basis in the Brighton area with the opportunity to go permanent for the right person. Monday to Friday role First...


  • United Kingdom Local UK Full time

    Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their...

  • IT Helpdesk

    1 month ago


    United Kingdom Julie Rose Recruitment Limited Full time

    JRRL’s client in Orpington is looking for an office-based trainee IT Helpdesk Technician. The successful candidate will play a crucial role in providing technical support to both internal users and external clients across various communication channels. You will need to live a commutable distance to Orpington, have a driving licence and the use of a car...


  • United Kingdom FM Conway Ltd Full time

    Customer Service Advisor Vacancy at FM Conway! FM Conway is looking to recruit a Customer Service Advisor to work within our Aggregate and Asphalt division, based at our Head Office in Sevenoaks, Kent. You will join us on a full time, permanent basis working Monday to Friday, 08:30 to 17:00. Responsibilities of our Customer Service Advisor -Accurately...


  • United Kingdom Keltek recruitment Full time

    KELTEK are looking to recruit and experienced Customer Service Advisor to join a fantastic company that comes highly recommended by current and past employees. This position is in the Barnsley area, easily commutable by car or public transport. This position comes with great rates of pay and bonus opportunities, many additional benefits and company...


  • United Kingdom Smartsearch Recruitment Ltd Full time

    Customer Service Advisor, based on the Wrexham Industrial Estate, Salary £24,683.75, Benefits include pension, life assurance, Private medical insurance, training opportunities, Canteen on-site, employee rewards / discounts, cycle to work scheme, social events and on-site parking. We have an exciting opportunity for a Customer Service Advisor to work for...


  • United Kingdom Travail Employment Group Full time

    Customer Service Advisor Burgess Hill, Temp to perm, 11.44 p/h (+ 1ph attendance bonus), Monday to Friday, alternating shifts of 9am - 6pm and 10am - 7pm, pension, holiday The Role Due to continued success, our client, a well-established outsourced contact centre, based centrally in Burgess Hill, has a fantastic opportunity for a number of Customer...


  • United Kingdom Team17 Digital Limited Full time

    About The Role Join TC Facilities Management as a Customer Support Advisor and step into the role of the ultimate troubleshooter, dedicated to ensuring seamless operations and delivering exceptional service. This position entails a Monday to Friday commitment of 37.5 hours per week, with the flexibility of working 3 days from the office and 2 days...


  • United Kingdom Search Full time

    Customer Service Advisor - temporary 3 -6 months minimum contract Hourly rate - 16.40 plus holiday allowance My Glasgow based client operate in the housing sector and are looking for a customer service advisor to join their team with immediate effect. Joining a well-established team you will get full training and have the ongoing support from the...

  • Helpdesk Advisor

    1 week ago


    United Kingdom Thetalentcrowd Full time

    We are delighted to be working exclusively with a Leicester based client within the service industry for a recruitment drive to boost their customer service team. Due to continued growth and expansion my client is looking to recruit an additional 7 Advisors to join their existing Customer Care team. The role is based in their new central city offices and...


  • United Kingdom Cathay Investments Limited Full time

    Customer Service Advisor at Cathay Group Mercian Logistics is part of the Cathay Investments Group and we are looking for someone to join our small but friendly customer services team as a Customer Service Advisor based at our site in Ross.  The main purpose of this role is to deliver excellent customer service whilst providing first point of contact for...


  • United Kingdom Ritz Recruitment Full time

    A full time, 12 Month FTC opening has arisen for a Punctual and reliable Helpdesk Team Leader to work in one of the UK’s leading private healthcare organisations assist and support multi-disciplinary teams within the Laboratory Services Department, scientific and support staff, suppliers, and other colleagues for the organisation. This role is 40 Hours a...


  • United Kingdom Ritz Recruitment Full time

    A full time, 12 Month FTC opening has arisen for a Punctual and reliable Helpdesk Team Leader to work in one of the UK’s leading private healthcare organisations assist and support multi-disciplinary teams within the Laboratory Services Department, scientific and support staff, suppliers, and other colleagues for the organisation. This role is 40 Hours a...


  • United Kingdom Ritz Recruitment Full time

    A full time, 12 Month FTC opening has arisen for a Punctual and reliable Helpdesk Team Leader to work in one of the UK’s leading private healthcare organisations assist and support multi-disciplinary teams within the Laboratory Services Department, scientific and support staff, suppliers, and other colleagues for the organisation. This role is 40 Hours a...