Director of EMEA Sales Operations and Analysis

1 month ago


London, United Kingdom commercetools GmbH Full time

We didn't become the fastest growing, highest ever valued SaaS software company in digital commerce with nearly 100% year-over-year growth by sitting on the sidelines.
As the founder of the headless commerce concept, the leader in true composable commerce, and the visionaries behind MACH — our patented tech has radically disrupted the world of enterprise ecommerce software. Valued: Intelligent, resilient, passionate individuals hailing from over 50 countries across the globe, speaking over 43 languages, and collectively embracing diversity, encouraging inclusion, and fostering a culture of care.
Reporting to the Director of Sales Operations, our Sales Operations Manager will act as a Business Partner to the VPs of Sales in EMEA and APAC and the broader sales leadership teams in those regions, and provide assistance to the local Sales team and stakeholders while adhering to, and enhancing, corporate policies, programs, and systems.
As the Sales Operations Manager, your mission is to connect people, processes, and data. Serve as a trusted advisor and advocate for the EMEA and APAC Sales teams on sales forecasting, reporting (data and slides), go-to-market planning, sales incentives, and onboarding
Support the Director of Sales Operations and collaborate with internal teams and stakeholders to guide process improvements pertaining to account planning, the sales funnel, reporting, and sales training
Continuously improve Salesforce.com data quality, tackle data conflicts, and identify reporting issues, gaps in processes, and drive timely resolution
Prepare ad-hoc analysis and contribute to Go-To-Market activities (territory planning, quota setting, account segmentation) and sales compensation schemes
Proactively assess and advise the Sales Leadership team on areas of opportunity within their region, where focus may be required, and consult on the best approach to identified areas
5+ years of sales operations experience, preferably with a scale-up technology company selling solutions and services in a recurring revenue business model
~ Salesforce.com experience, specifically with creating reports and dashboards, championing data quality, and opportunity hygiene
~ Customer service focus, including the ability to deliver multiple priority projects with high customer satisfaction in a rapidly changing environment
~ Experience with DocuSign and/or MS Excel
Bachelor’s degree in Business Administration, Finance, Economics, Computer Science, or a related field
Competitive compensation package: Generous compensation structure consisting of salary, competitive stock option package, various benefits and perks
️ Regular internal training sessions
Morning person or night owl? If your professional profile aligns with our specific hiring requirements and company culture, then we encourage you to apply. We will assess your competencies, future potential, approach to learning and self-development and passion, and not your age, color, national origin, religion, gender, gender identity or expression, sexual orientation, familial status, genetics, or disability.
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