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Team Manager
4 months ago
Hub Leader - Service Delivery
Commensurate with education and experience
We are seeking a Hub Leader – Service Delivery to join our newly established team at our new office location in Watford
pharmaceuticals, petrochemical, telecoms, education, IT, retail, healthcare & local authorities.
Salary: Up to £35,000 per annum depending on experience
Enhanced Holidays, Birthday Day off, Long service awards, Enhanced sick pay, Bike to work scheme, referral scheme, Home support and Health cash plans. Along with Competitive performance recognition bonus
In addition to the service co-coordinator responsibilities the hub leader is expected to oversee the effective performance of your hub team to achieve the following key objectives:
Successful financial performance on your designated contracts – through commercial awareness and efficient planning by the team
Key Account management resulting in customer satisfaction through successful delivery of contracts
Identifying any performance issues or training needs of the hub staff and working with Hub Manager to achieve positive outcome
Conduct reviews with hub staff
Contribute to Planning Meetings
Manage the asset registers
Ideally you will have a minimum 3 years previous experience with a proven track record working in a Hub leader role/ service management role, preferably Facilities Management
Excellent IT skills including Microsoft Excel. The ability to transition between multiple inhouse systems and client portals (following training)
Training and Continuous Professional Development
Opportunities to progress within the business
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