Sales Operations Executive

1 month ago

London, United Kingdom Informa Group Full time

Informa PLC is a leading international events, intelligence and scholarly research group. Our purpose is to champion the specialist. Through hundreds of powerful brands we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make breakthroughs and take better informed decisions.

Informa is listed on London Stock Exchange and a member of FTSE 100, with over 11,000 colleagues working in more than 30 countries.

Job Description

The Sales Operations Executive supports a business unit sales team, who are selling across different regions, multiple brands (products/events), and customers.

Sales Operations is a pivotal function within the business, providing structured sales administration, Salesforce (CRM) support, data analysis, reporting, and information entry support to Sales teams.

The Sales Operations Executive will report to the Sales Operations Manager. They will have knowledge and understanding of the Sales systems such as Salesforce and provide support in the set-up and management of Sales Pipelines within Salesforce and other CRM systems.

Furthermore, the role will assist in the management of data quality, accuracy, and consistency for the business unit, whilst also being on hand to support specific business unit reporting or analysis requirements.

Whilst they will support business unit sales teams, they will also be on hand to support Exhibitor Marketing, Event Ops, and Customer Service teams, with data list pull requests and reporting needs as well as supporting the event teams onsite at events both in the UK and internationally.

Qualifications

CRM management

  • Manage and update Salesforce (CRM) and associated Sales order processing toolswith sales contracts.
  • Providing the forms (text) for sales, stand upsells, promo opportunities, catalogues, and contract creation.
  • Serve as Subject Matter Experts (SME) on Salesforce business process for sales teams.
  • Supports the product setup (events, sponsorship, digital, and print).

Sales and Marketing support

  • Assist with administrative activities in support of forecasting, and preparing presentations for budget and strategy meetings.
  • Key liaison point with the Digital Delivery team for customer data, reporting, analytics and general queries.
  • Support sales team in preparation for pitching and proposals where applicable.
  • Process Digital sales contracts and all Marketing Solutions contracts

Delivery support

  • Liaising with key stakeholders across the digital and widerbusiness to ensure campaign delivery is planned and efficiently deployed.
  • Actively track, maintain and improve current delivery and planning processes across the digital business to ensure client needs are met and digital deployment runs smoothly.
  • You will be a key stakeholder in managing client queries regarding invoicing, billing, customer accounts and other business-critical miscellaneous needs.
  • Main operational point of contact for appointed key accounts across the digital business.
  • Report key digital metrics across the business in preparation for monthly priority work streams.

Qualities needed for the role

  • Well organized and good time management.
  • Eye for detail and problem-solving.
  • Interpersonal skills, confident personality, high level of enthusiasm.
  • Proven ability to work under pressure.
  • Ability to work in a matrix organization.

Skills required

  • Ability to proactively handle and respond to queries from internal stakeholders and external customers.
  • Experience in working with Salesforce/ or similar CRMs.
  • Experience in data analysis and manipulation.
  • Strong knowledge and application of Excel.
  • Experience in working with Salesforce or similar CRM.
  • Previous experience in the B2B / B2C events industry.
  • Experience with Microsoft Office applications in particular Excel.
  • Experience with Adobe Cloud and creative tools.
  • Experience with Google Ad Manager
Additional Information

Some of our benefits include:

  • Hybrid, balanced working
  • 25 days' paid holiday per year pro rata, increasing to 27 days after 2 years' service, as well as bank holidays
  • Money purchased pension scheme & life assurance
  • ShareMatch Scheme, Informa's colleagues Share incentive plan
  • Learning & Development - Our Learning team supports year-round development with face -to-face training, access to Linked-in Learning.
  • AllInforma Colleague run networks for Diversity and Inclusion • Inspired Sustainable Development at the very core of our business
  • Ability to contribute towards socially responsible and sustainable events
  • LGBTQIA+ Colleagues and Allies Network
  • Visible & invisible disabilities and conditions Network
  • Ethnic minorities and multiculturalism Network

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need

We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer.

#J-18808-Ljbffr

  • Sales Operation Business Partner

    1 month ago

    London, United Kingdom HOLT EXECUTIVE Full time

    South East, London, UK - £55000 - £65000 per annum, Benefits: Plus 12% bonus and hybrid working available. - Permanent - DB141 Holt Executive are partnered with a world-leading technology and connectivity pioneer existing to reduce the digital divide and bring high-speed data and voice communications to those without access to reliable connectivity. They...

  • Senior Sales Executive

    1 month ago

    London, United Kingdom Space Executive Full time

    My client, a analytical software company specialising within the Investment and Hedge Fund space is seeking a Senior Sales Executive to join the team. This role will be hybrid and you will be required to attend my client's London office 2 days per week. There is a good salary on offer and 15% commission on every deal closed. Responsibilities The...

  • Senior Sales Executive

    1 month ago

    London, United Kingdom Space Executive Full time

    My client, a analytical software company specialising within the Investment and Hedge Fund space is seeking a Senior Sales Executive to join the team.This role will be hybrid and you will be required to attend my client's London office 2 days per week. There is a good salary on offer and 15% commission on every deal closed.ResponsibilitiesThe successful...

  • Senior Sales Executive

    2 weeks ago

    London, United Kingdom Space Executive Full time

    Job DescriptionMy client, a analytical software company specialising within the Investment and Hedge Fund space is seeking a Senior Sales Executive to join the team.This role will be hybrid and you will be required to attend my client's London office 2 days per week. There is a good salary on offer and 15% commission on every deal closed.ResponsibilitiesThe...

  • Senior Sales Executive

    1 month ago

    London, United Kingdom Space Executive Full time

    My client, a analytical software company specialising within the Investment and Hedge Fund space is seeking a Senior Sales Executive to join the team. This role will be hybrid and you will be required to attend my client's London office 2 days per week. There is a good salary on offer and 15% commission on every deal closed. Responsibilities The...

  • Senior Sales Executive

    7 days ago

    London, United Kingdom Space Executive Full time

    Job Description My client, a analytical software company specialising within the Investment and Hedge Fund space is seeking a Senior Sales Executive to join the team. This role will be hybrid and you will be required to attend my client's London office 2 days per week. There is a good salary on offer and 15% commission on every deal closed. ...

  • Senior Sales Executive

    1 week ago

    London, United Kingdom Space Executive Full time

    My client, a analytical software company specialising within the Investment and Hedge Fund space is seeking a Senior Sales Executive to join the team.Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.This role will be hybrid and you will be required to attend my client's London office 2 days...

  • Senior Sales Executive

    7 days ago

    City of London, Greater London, United Kingdom Space Executive Full time

    My client, a analytical software company specialising within the Investment and Hedge Fund space is seeking a Senior Sales Executive to join the team. Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. This role will be hybrid and you will be required to attend my client's London office 2...

  • Assistant Operations Executive

    4 weeks ago

    London, United Kingdom Red Media Sales Full time

    **About us** Our goal is to to remain the UK's largest company to exclusively deliver digital TV-only commercial solutions in the high-growth market of Connected TV. With the decline in traditional Linear TV in the last few years, viewers are migrating to on-demand, with 73% of the UK population choosing to watch shows and movies on streaming platforms. At...

  • Assistant Operations Executive

    4 weeks ago

    London, United Kingdom Red Media Sales Full time

    **About us** Our goal is to to remain the UK's largest company to exclusively deliver digital TV-only commercial solutions in the high-growth market of Connected TV. With the decline in traditional Linear TV in the last few years, viewers are migrating to on-demand, with 73% of the UK population choosing to watch shows and movies on streaming platforms. At...

  • Senior Sales Executive

    1 month ago

    London Area, United Kingdom Space Executive Full time

    My client, a analytical software company specialising within the Investment and Hedge Fund space is seeking a Senior Sales Executive to join the team.This role will be hybrid and you will be required to attend my client's London office 2 days per week. There is a good salary on offer and 15% commission on every deal closed.ResponsibilitiesThe successful...

  • Senior Sales Executive

    4 weeks ago

    London Area, United Kingdom Space Executive Full time

    My client, a analytical software company specialising within the Investment and Hedge Fund space is seeking a Senior Sales Executive to join the team. This role will be hybrid and you will be required to attend my client's London office 2 days per week. There is a good salary on offer and 15% commission on every deal closed. Responsibilities The...

  • Sales Operations Executive

    4 weeks ago

    City of London, United Kingdom Carousel Consultancy Ltd Full time

    **Sales Operations Executive - Corporate Hospitality - Central London - c£40k + generous performance related bonus & great benefits** We are on the hunt for a dynamic and highly organised **Administrator, Coordinator or Operations Executive**to join our client, a world class corporate hospitality organisation based in Central London, as their **Sales...

  • Operations Executive

    1 month ago

    London, United Kingdom Page Personnel Sales Full time

    About Our Client Our client is a globally recognised leader in the Leisure, Travel & Tourism industry. With a headcount of over 5000 employees, they have a significant presence on the global stage. They are renowned for their commitment to service excellence and have won several awards for their innovative service offerings. Job Description Oversee...

  • Remote Software Sales Executive

    7 days ago

    London, United Kingdom Page Executive Full time

    Our client is a global SME technology business who have a great career opportunity for someone looking to build a regional business from the ground up, leveraging global support. As the Sales Director - UK & Europe, you will: Develop strategic sales plans to grow the UK & European market from scratch. Foster and maintain ongoing relationships with...

  • Senior IT Sales Executive

    4 days ago

    London Area, United Kingdom Mind Recruitment specialists in Technology Executive and IT Sales recruitment Full time

    Senior IT Sales Executive | AI, ML, Analytics, SaaS | £100k base plus uncapped commsSaaS provider - cross selling AI, ML, Analytics, Data Insights, Cloud Solutionsto the Global CCO - Hybrid based out of London officesalary £100,000 plus uncapped commissions & bonusesOTE £200-300k plusThis leading Global SaaS solutions provider of AI, Machine Learning,...

  • Conference Sponsorship Sales Executive

    2 days ago

    London, United Kingdom MJ Media Sales Recruitment Full time

    Conference Sponsorship Sales Executive London Applying for this role is straight forward Scroll down and click on Apply to be considered for this position.Negotiable Basic Salary + Uncapped Comms & BonusesHybrid/Remote Working HoursExcellent Benefits Including Private Healthcare & Pension Schemes Foreign TravelAmazing Career ProspectsThe RoleAs a Sponsorship...

  • Conference Sponsorship Sales Executive

    3 weeks ago

    London, United Kingdom MJ Media Sales Recruitment Full time

    Conference Sponsorship Sales Executive London Negotiable Basic Salary + Uncapped Comms & Bonuses Hybrid/Remote Working Hours Excellent Benefits Including Private Healthcare & Pension Schemes Foreign Travel Amazing Career Prospects The Role As a Sponsorship Sales Executive, you will report to the Head of Sales, and be responsible for ensuring...

  • Conference Sponsorship Sales Executive

    7 days ago

    London, United Kingdom MJ Media Sales Recruitment Full time

    Job Description Conference Sponsorship Sales Executive London Negotiable Basic Salary + Uncapped Comms & Bonuses Hybrid/Remote Working Hours Excellent Benefits Including Private Healthcare & Pension Schemes Foreign Travel Amazing Career Prospects The Role As a Sponsorship Sales Executive, you will report to the Head of Sales, and be responsible for...

  • Conference Sponsorship Sales Executive

    4 days ago

    London, United Kingdom MJ Media Sales Recruitment Full time

    Conference Sponsorship Sales Executive London Applying for this role is straight forward Scroll down and click on Apply to be considered for this position.Negotiable Basic Salary + Uncapped Comms & BonusesHybrid/Remote Working HoursExcellent Benefits Including Private Healthcare & Pension Schemes Foreign TravelAmazing Career ProspectsThe RoleAs a Sponsorship...