Communications & Change Advisor

3 weeks ago

Loughborough Leicestershire, United Kingdom The Access Group Full time

Communications and Change Advisor

Please note this is a 9 month fixed term contract

Join the Access Family and see how we make software ideas become a reality Our core value of ‘Love Work, Love Life, Be You’ has been central to our success and so we’re looking for people to join us who share our passion for making things better every day and help us continue to grow.

We are the number one UK headquartered software provider in the UK and are forecasted to grow to a global population of over 12,000 employees by 2026.

What are we all about?
At Access, we love software and how technology never stays the same. It's this obsession that drives us to work closely across sectors to understand the business needs of our customers - from the Hospitality sector, to Manufacturing industry, to Not for Profit’s to Construction, and many more. We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business, currently helping over 60,000 customers to have the freedom to do more.

About you
As part of the Employee Success Mergers and Acquisitions (M&A) team, your mission will be to help create a brilliant experience for colleagues at a global technology business that has recently been acquired by Access. Working across multiple business areas and geographies, you’ll manage and deliver communications for colleagues in the US, UK, and Europe as they go through the complex, challenging, and rewarding experience of joining Access. Working closely with members of the Employee Success M&A team and other stakeholders across M&A, you’ll help plan and deliver communications that inform, engage, equip and connect people as they take their first steps into our business. You’ll be a team player with an eye for detail, excellent planning and presentation skills, and the ability to multi-task across different channels, audiences, plans and activities. You’ll also understand the huge positive impact we can make with our communications. You’ll be able to bring clarity where there is confusion, spark where there is indifference, and a cool calm head when things get hectic. This role reports into the Head of Employee Success M&A Communications.

Day-to-day, you will:
  1. Own and develop the full integration communication plan for the acquired business, working closely with the Employee Success M&A Project Lead and Programme Lead to make sure communications are fully in sync with the project plan.
  2. Manage and deliver communications for acquired colleagues in the UK, US and Europe on key integration topics including IT and Systems Migration, and the process of switching to Access terms, conditions and benefits.
  3. Attend regular M&A project meetings to provide updates on communication activity and milestones.
  4. Prepare Access Integration Leads and acquired senior leaders for key communications through integration, for example virtual town halls, Q&As, and training sessions.
  5. Design regular updates plus ad-hoc messages for acquired colleagues to help keep them informed on their integration journey.
  6. Liaise with Integration Champions at each acquired business to gather feedback on communications and maintain the Integration Communications SharePoint site for their business
  7. Provide insights and input to inform the Change Management plans for the acquired business.
  8. Attend all-hands calls, helping to facilitate Q&As, record sessions where necessary and coordinate follow-ups.
Your skills and experiences will include:
  • A passion for providing clear and compelling communications for colleagues going through a complex change in their lives at work.
  • Excellent copywriting skills.
  • Excellent presenting, planning and organising skills
  • A proactive mentality to getting things done with an ability to constructively challenge to get the best results
  • Multi-tasking – being able to prioritise tasks within a complex global comms plan with many different audiences.
  • The ability to build relationships and handle multiple stakeholders in a fast-moving, occasionally hectic environment
  • Working confidently and collaboratively in a team environment
  • An eye for detail
  • Excellent working knowledge of all Office 365 tools
What does Access offer you?
We are a growing software company, and we deliver on what we say we do We take the development of our people very seriously and we will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference. On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme you’ll also be able to choose from a range of benefits to suit you. We pride ourselves on being an organisation that gives back so you’ll also have a charity day you can take to support something that matters to you. At Access we’re all about helping everyone Love Work and Love Life. Be You. Why? Because we believe people can only be their best when they can be themselves. So, if you are excited about this role, but your past experience doesn’t match perfectly, we’d still love to hear from you. You might just be who we are looking for. We love the fact that we’re all different. We believe by having more diverse perspectives at work improves how we run our business, helps us to better support our customers, and when you think about it, it’s just more fun

What’s holding you back? Come and be part of our Amazing Access Family

Love Work. Love Life. Be You. #J-18808-Ljbffr

  • Communications & Change Advisor

    3 weeks ago

    Loughborough, Leicestershire, United Kingdom The Access Group Full time

    Communications and Change Advisor Please note this is a 9 month fixed term contract Join the Access Family and see how we make software ideas become a realityOur core value of Love Work, Love Life, Be You' has been central to our success and so we're looking for people to join us who share our passion for making things better every day and help us continue...

  • Communications Campaign Manager- Sport

    1 month ago

    Loughborough, United Kingdom Reed Marketing & Creative Full time

    Reed Marketing & Creative are excited to be working on a fantastic opportunity for a Communications Campaign Manager to join a business within the sporting industry for a 6 month fixed term contract. If you LOVE sport and have a communications/campaign marketing background then this is the perfect opportunity to combine both with an fantastic organisation!...

  • Field Service Advisor

    4 weeks ago

    Loughborough, Leicestershire, United Kingdom Michael Page (UK) Full time

    About Our Client This renowned entity is a leading manufacturer of industrial equipment, employing over 200 employees across multiple locations. They are known for their commitment to quality, innovation, and excellence in the industrial and manufacturing industry. Job Description Provide technical support and advice to clients Work closely with the...

  • Parts Advisor

    1 week ago

    Leicestershire, United Kingdom Sytner Full time

    About the roleSytner Group is looking for a motivated and committed Parts Advisor to join our team at Sytner Leicester.As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist...

  • Technical Service advisor

    5 days ago

    Loughborough, Leicestershire, United Kingdom Page Personnel Sales Full time

    About Our Client A market leader in its field, this company has a global client reach and really does pride itself on its high quality products. This is a great opportunity to be a part of this company as it continues to grow and reach new milestones. Job Description Correspond and assist customers via phone, email and live chat Deal with general...

  • Senior Showroom Sales Advisor

    5 days ago

    Loughborough, United Kingdom Bridge of Hope Full time

    **Description** Do you have a passion for interior design? Are you looking for the next step in your career with a well-established companythen we might have the job for you! Kelly Services are looking for a **Senior Showroom** **Sales Advisor** to join our well respected and expanding client on a full-time and permanent position based in...

  • Showroom Sales Advisor

    1 month ago

    Loughborough, United Kingdom Coulter Elite Resourcing Ltd Full time

    **Showroom Sales Advisor** **Loughborough** **£22,000 to £25,000** Are you a passionate Showroom Sales Advisor, looking for an exciting new role? Coulter Elite Resourcing are currently looking for a Showroom Sales Advisor to work with one of our well-established and very successful clients based in Loughborough working as part of their Showroom Sales...

  • Customer Service Advisor

    2 days ago

    Loughborough, United Kingdom JT Recruit Full time

    Our Local Authority are currently looking for a Customer Service Advisor to join them on a temporary basis.Location – LoughboroughPay Rate – £11.44ph20 Hours Per Week – Temporary Role – Around 3 monthsWe are looking for enthusiastic and committed part-time advisors to join our Customer Services team to deal with enquiries. * You will have recent...

  • Customer Service Advisor

    2 days ago

    Loughborough, United Kingdom JT Recruit Full time

    Our Local Authority are currently looking for a Customer Service Advisor to join them on a temporary basis. Location – Loughborough Pay Rate – £11.44ph 20 Hours Per Week – Temporary Role – Around 3 months We are looking for enthusiastic and committed part-time advisors to join our Customer Services team to deal with enquiries. * You will have...

  • Retail Advisor

    3 weeks ago

    Loughborough, United Kingdom BT Group Full time

    Retail Advisor Working Hours – 19 Location – Loughborough £12.34 p/h plus 20% on target commission Everyone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right...

  • ES Systems Advisor

    2 days ago

    Loughborough, Leicestershire, United Kingdom The Access Group Full time

    We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them. What does Access offer you?We offer a flexible, hybrid working...

  • Call Centre Advisor

    4 weeks ago

    Loughborough, United Kingdom Pertemps Network Group Full time

    **Job Description**: My client based in Loughborough is looking for Call Centre Advisors. If you have great Customer service skills and are looking for a company that rewards your efforts then this is the role for you ! The role is to handle Inbound and Outbound telephone calls to customers relating to their needs across all products and services. You will...

  • Parts Advisor

    2 weeks ago

    Wycombe, Leicestershire, United Kingdom Hawkfield Recruitment ltd Full time

    Job Title: Parts Advisor Location: High Wycombe Salary: £28,000 basic OTE £32,000 Hours: 8am - 5.30pm Monday - Friday. Every other Saturday morning (Paid as overtime) Hawkfield Recruitment is currently working with a very well established based Automotive Dealer Group in the High Wycombe area. We are looking to recruit an experienced Parts Advisor for...

  • Communications Officer

    3 days ago

    Leicestershire, United Kingdom Venn Group Full time

    Communications Officer - HighwaysStart: May 2024 (ASAP)Rate: £23-£25 per hour, negotiable (Umbrella, Inside IR35)Duration: Monthly rolling contractWorking pattern: Remote, Part Time, 20 hours per week Our client is currently looking for a Communications Officer with experience of planning, delivering and evaluating communications to join them in a fully...

  • Communications Officer

    4 weeks ago

    Loughborough, United Kingdom Canine Partners Full time

    If you are a talented Communications professional looking to utilise your skills within the charity sector, this could be the role for you. Canine Partners’ mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing. To help us create amazing partnerships, we need amazing people....

  • Service Advisor

    4 weeks ago

    Leicestershire, United Kingdom Precision People Full time

    **Service Advisor** Location: Loughborough (This role may require you to travel offsite to support customers) Hours: Full time, Monday-Friday **Salary**: 32,000-35,000 Industry: Engineering **The role**: - Mechanical/ Technical engineering experience, both practical and office based within a commercial engineering role. - Full UK driving license. -...

  • Customer Service Advisor

    4 weeks ago

    Loughborough, United Kingdom East Full time

    Are you ready to make your mark on the vibrant world of student accommodation? Are you passionate about providing exceptional customer service? If so, we have an exciting opportunity for you to join our team at The Print House as a Customer Service Advisor working 19 hours per week, Monday to Thursday 1pm - 5pm and Friday 1pm - 4pm. At Homes for Students,...

  • Personal Advisor

    3 days ago

    Leicestershire, United Kingdom Venn Group Full time

    Personal AdvisorStart: April/May 2024Duration: 3 months initially, likely extensionsRate: Negotiable hourly rate available, umbrella Inside IR35Hours: Full time, 37 hours per weekWorking Pattern: HybridLocation: LeicestershireOur client is seeking a Personal Advisor, to support the work of Children in Care Service incorporating their Care Leaver services...

  • Customer Advisor

    2 days ago

    Leicestershire, United Kingdom SLL Full time

    **Come and join the team! An exciting opportunity has arisen for part time Customer Advisor to join an enthusiastic and friendly team within SLL. **32 hours per week** **Responsibilities will include**: - To promote and sell the site products and services - To deal with all enquiries relating to products and services whilst on shift - To generate leads...

  • Personal Advisor

    3 days ago

    Leicestershire, United Kingdom Venn Group Full time

    Personal AdvisorStart: April/May 2024Duration: 3 months initially, likely extensionsRate: Negotiable hourly rate available, umbrella Inside IR35Hours: Full time, 37 hours per weekWorking Pattern: HybridLocation: LeicestershireOur client is seeking a Personal Advisor, to support the work of Children in Care Service incorporating their Care Leaver services...