Field Service Advisor
4 weeks ago
About Our Client
This renowned entity is a leading manufacturer of industrial equipment, employing over 200 employees across multiple locations. They are known for their commitment to quality, innovation, and excellence in the industrial and manufacturing industry.
Job Description
- Provide technical support and advice to clients
- Work closely with the engineering and manufacturing team to understand product specifications
- Manage customer inquiries and complaints, providing effective solutions
- Develop and maintain strong relationships with clients
- Monitor and report on service performance
- Identify opportunities for service enhancements
- Adhere to company policies and industry regulations
The Successful Applicant
A successful Engineering Service Advisor should have:
- A degree in Engineering or a related field
- Strong understanding of industrial and manufacturing processes
- Excellent communication and customer service skills
- Ability to understand and explain technical information
- Experience in a technical support
- Proficiency in MS Office and CRM software
- Ability to work well in a team and independently
- Problem-solving skills and ability to handle pressure
What's on Offer
- A competitive salary range of £40,000 per annum
- Generous holiday leave
- A positive and inclusive company culture
- Opportunities for professional development and growth
- Unique chance to work in the thriving industrial and manufacturing industry in Loughborough
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