Technical Service advisor

2 weeks ago


Loughborough Leicestershire, United Kingdom Page Personnel Sales Full time

About Our Client

A market leader in its field, this company has a global client reach and really does pride itself on its high quality products. This is a great opportunity to be a part of this company as it continues to grow and reach new milestones.

Job Description

  • Correspond and assist customers via phone, email and live chat
  • Deal with general enquiries and queries regarding products in particular.
  • Take customers through the order process, advising on product availability and upgrades where applicable
  • Be able to advise customers accordingly, and diagnose faults.
  • Support and assist the technical team with customer queries
  • Work alongside the sales team passing through orders and update the internal system details
  • Ensure customers are aware of the warranty process, talking them through options when they are reporting a faulty item
  • Work in partnership with the engineering team to schedule repairs

The Successful Applicant

This would be a great role for someone who has proven experience in a service advisor post within an engineering or manufacturing company.

  • Proven customer service experience
  • Previous experience working within technical or manufacturing organisation
  • Excellent communication skills both written and verbal
  • Ability to remain calm under pressure and previous experience within a fast paced environment
  • IT efficient

What's on Offer

On offer:

  • Competitive salary,
  • Progression opportunities
  • Free on site parking,
  • Company bonus scheme
  • Bespoke training.
  • Monday to Friday working hours
#J-18808-Ljbffr

  • Loughborough, Leicestershire, United Kingdom Page Personnel Sales Full time

    A market leader in its field, this company has a global client reach and really does pride itself on its high quality products. Correspond and assist customers via phone, email and live chat Support and assist the technical team with customer queries Work alongside the sales team passing through orders and update the internal system details Work in...


  • Loughborough, United Kingdom Credible Recruitment Full time

    **Customer Service Advisor (Technical) - £29000 - £30000 - Loughborough** Are you an experienced Customer Service Advisor who has worked in Engineering? Maybe you have Customer Service experience and are able to absorb product knowledge. This is not a typical Customer Service position is it imperative to this role that you are able to understand and...

  • Field Service Advisor

    1 month ago


    Loughborough, Leicestershire, United Kingdom Michael Page (UK) Full time

    About Our Client This renowned entity is a leading manufacturer of industrial equipment, employing over 200 employees across multiple locations. They are known for their commitment to quality, innovation, and excellence in the industrial and manufacturing industry. Job Description Provide technical support and advice to clients Work closely with the...


  • Loughborough, United Kingdom Service Care Solutions Full time

    Job Title - Customer Service Advisor Location - Loughborough LE11Contract - Sept 2024Hours - 20Role summary - This company is seeking three part-time Customer Service Advisors to join their team to handle enquiries from the public. The successful candidates will be responsible for providing information and advice in a busy customer service environment,...


  • Loughborough, United Kingdom Service Care Solutions Full time

    Job Title - Customer Service Advisor Location - Loughborough LE11 Contract - Sept 2024 Hours - 20 Role summary - This company is seeking three part-time Customer Service Advisors to join their team to handle enquiries from the public. The successful candidates will be responsible for providing information and advice in a busy customer service...


  • Loughborough, United Kingdom Service Care Solutions Full time

    Job Title - Customer Service AdvisorLocation - Loughborough LE11Contract - Sept 2024Hours - 20Role summary - This company is seeking three part-time Customer Service Advisors to join their team to handle enquiries from the public. The successful candidates will be responsible for providing information and advice in a busy customer service environment,...

  • Service Advisor

    3 days ago


    Loughborough, United Kingdom Page Personnel Full time

    Starting ASAP - Permenant role **About Our Client**: The company is a market leading manufacturer of mechanical and technical engineering products. The company sells and partners with businesses across the engineering, automotive, construction and manufacturing sectors. Established over 30 years ago the company has built a fantastic reputation and is now a...


  • Loughborough, Leicestershire, United Kingdom Brook Street UK Full time €11

    Customer Service Advisor Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below. Location - Loughborough Hours - Full time Shift work (12hour shifts, 4 on - 4 off) Salary - £11.44, DBS required Brook Street have the pleasure of supporting a Customer Service Advisor Role in...


  • North West Leicestershire, Leicestershire, United Kingdom Talk Staff Group Limited Full time €23,000 - €24,500

    We are currently looking to recruit a Technical Customer Service Advisor for our fast-growing manufacturing client based in Ripley, who offer sustainability and opportunities to develop within the company. A high valued, forward-thinking company that are committed to creating a positive and rewarding career opportunity. The main purpose of the role is to...

  • Service Advisor

    5 days ago


    Loughborough, Leicestershire, United Kingdom Ideal Recruit Ltd Full time

    Service Advisor (Motor Vehicle) Loughborough Monday Friday Between 08:00AM 18:00PM + Alternate Saturdays 08:00AM-13:00PM GBP25,(Apply online only) - GBP30,(Apply online only) per annum DOE Ideal Recruit are looking for a Service Advisor to join our client s company in Loughborough. This is an exciting opportunity to work for one of the most...

  • Service Advisor

    4 days ago


    Loughborough, Leicestershire, United Kingdom Ideal Recruit Ltd Full time

    Service Advisor (Motor Vehicle) Loughborough Monday Friday Between 08:00AM 18:00PM + Alternate Saturdays 08:00AM-13:00PM £25,(Apply online only) - £30,(Apply online only) per annum DOE Ideal Recruit are looking for a Service Advisor to join our client s company in Loughborough. This is an exciting opportunity to work for one of the most...


  • Loughborough, United Kingdom Kirkland Associates Ltd Full time

    Salary £23,000, up to £25,000 for technical experience. Monday to Friday (no weekends). Customer Service Advisor - The Role: - Be the main point for Technical advice for all stakeholders - Work with the wider customer services team to deliver technical advice and solutions, keeping the customer informed throughout. - Ensure all administration is...

  • Service Advisor

    4 days ago


    Loughborough, Leicestershire, United Kingdom Listers Full time

    Job Introduction We are recruiting for a Service Advisor to join our Volkswagen Dealership in Loughborough. The hours of work are Monday to Friday, 8am to 6pm as well as working 1 in 3 Saturdays, 8:30 am to 1pm. You will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment. Working as part of a team,...

  • Service Advisor

    1 month ago


    Leicestershire, United Kingdom Precision People Full time

    **Service Advisor** Location: Loughborough (This role may require you to travel offsite to support customers) Hours: Full time, Monday-Friday **Salary**: 32,000-35,000 Industry: Engineering **The role**: - Mechanical/ Technical engineering experience, both practical and office based within a commercial engineering role. - Full UK driving license. -...


  • Loughborough, Leicestershire, United Kingdom Talk Staff Group Limited Full time €25,000

    We are currently looking to recruit a Customer Service Advisor for our fast growing client in Loughborough, who offer sustainability, inclusivity, and diversity. The main purpose of the role is to be the first point of contact to provide excellent customer service. As part of the Maintenance Controller role, you ll require: Proven customer service...


  • North West Leicestershire, Leicestershire, United Kingdom Talk Staff Group Limited Full time €23,000 - €24,500

    We are currently looking to recruit a Technical Customer Service Advisor for our fast-growing manufacturing client based in Ripley, who offer sustainability and opportunities to develop within the company. A high valued, forward-thinking company that are committed to creating a positive and rewarding career opportunity. The main purpose of the role is to...


  • Loughborough, United Kingdom SF Group Full time

    **Customer Service Advisor** **Full Time, Permanent** **Loughborough, LE12** **£20,000 - £23,000** The Commercial Division are pleased to be supporting a UK based manufacturer to recruit for a Customer Service Executive to join their head offices in Loughborough on a full time, permanent basis. As a Customer Service Advisor, you will report directly...

  • Service Advisor

    1 month ago


    Loughborough, United Kingdom Listers Full time

    Job Introduction We are recruiting for a Service Advisor to join our Volkswagen Dealership in Loughborough. The hours of work are Monday to Friday, 8am to 6pm as well as working 1 in 3 Saturdays, 8:30 am to 1pm. You will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment. Working as part of a team, you...

  • Service Advisor

    2 days ago


    Loughborough, United Kingdom Listers Full time

    Job Introduction We are recruiting for a Service Advisor to join our Volkswagen Dealership in Loughborough. The hours of work are Monday to Friday, 8am to 6pm as well as working 1 in 3 Saturdays, 8:30 am to 1pm. You will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment. Working as part of a team, you...

  • Service Advisor

    2 days ago


    Loughborough, United Kingdom Listers Full time

    Job Introduction We are recruiting for a Service Advisor to join our Volkswagen Dealership in Loughborough. The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis. Basic salary of £26,000 with an OTE of £32,000 plus benefits. You will be well versed in delivering high levels of customer satisfaction in a very...