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Account Manager/Executives
4 months ago
Bibby Financial Services
Account Executive
You will join us on full time, permanent basis and in return, you will receive a competitive salary of
£We've supported small and medium-sized enterprises (SMEs) since 1982 and today we support more than 12,000 businesses worldwide. We are proud to help businesses, both big and small to grow and thrive in domestic and international markets.
As our Account Executive, we will reward you and your hard work with:
Private healthcare for you and your family
Company pension scheme
Wide range of flexible benefits, such as gym membership, technology or health assessments
Access to an online wellbeing centre
Range of discounts from many businesses
25 days holiday which increases with service and options to buy or sell more
As our Account Executive, you will be working accurately in a busy, demanding financial environment, whilst adhering to stringent deadlines. Your key duties as our Account Executive will include:
Ensures security & profitability of a portfolio of debtors through efficient and effective Sales Ledger management
Through constant and thorough management of AQ, full Sales Ledger and delinquent accounts are accurate and information is readily available to ensure client service is maintained
Contacting debtors abiding by the confidentiality clauses of the client contract to provide them information regarding outstanding balances in their accounts. Chasing for payment dates ensuring bank details are correct and setting appropriate follow up plans and actioning on time.
Provide a full and detailed outline of the decision to Account Executive Team Leader/RM so informed sign off can be quickly achieved.
Conduct thorough research on aged / ageing debt and determine which ones can be followed up by prioritising high risk debtors / clients
Provides an excellent level of service, in line with the clients' needs and requirement, whilst maintaining security and managing risk, Identifying the opportunity to obtain additional income in line with agreed processes.
Maintaining regular contact with the RM in relation to client contact to ensure seamless service.
Understanding key issues with regard to factorability and client cash requirements, being able to make appropriate funding decisions and identify when issues are present in a sales ledger and take appropriate action including those around disapprovals. whilst also considering risk aspects. Identify and escalate possible risks or opportunities associated with their client and debtor portfolio to Account Executive Team Leader or other the relevant parties within the business, in line with established procedures.
What we are looking for in our ideal Account Executive:
Customer Service experience
Commercial risk awareness
Used to high volume calls & comfortable on the phone
Account Executive
– Let us know if you need adjustments to support you through any stage of the Recruitment process.
