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Engagement Manager

4 months ago

Croydon Cambridgeshire, United Kingdom Health Case Management Limited Full time

Location: Croydon - Remote
Status: Full-time
Due to our business expanding, HCML is looking for an exceptional manager to help drive our organisation to the next level. The Client Liaison Manager is responsible for advocating, planning, and supporting the delivery of complex rehabilitation case management services to achieve a positive outcome with optimum independence for complex and catastrophically injured clients.
Keeping of contemporaneous case management notes in line with codes of case management practice.
Support the production of professional reports, referral letters and general correspondence to assist in the effective management of clients' rehabilitation.
Be aware of customer requirements when delivering rehabilitation case management services; as you will be liaising with insurers & solicitors, clients, medical and health and social care practitioners.
25 days annual leave
~ Your birthday off
~6% company pension contribution
~ Bike to Work Scheme
~ Medicash Health plan
~ Enhanced Maternity/Paternity/Adoption and Shared Parental leave
~Long Service Awards
~ Accuracy in case noting, data entry and message taking
~3 years experience of clinical support/care and/or rehabilitation case management related experience.

Experience of having worked with individuals with potentially complex care and housing needs
Qualifications and Training

~ About Company HCML was established in 2003 and is a leading service provider in the rehabilitation and case management arena. Providing services to the insurance, corporate and legal sectors, HCML assists injured and ill individuals to recover and return to work or their pre-injury condition. We are passionate about ensuring that everyone who requires rehabilitation in the UK has access to quality, effective, co-ordinated services. We deliver added value to our clients by facilitating both speedy recovery and strong clinical outcomes, including managing appropriate treatment and care.
DE&I HCML is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships