Customer Services Team Leader
2 weeks ago
Join Our Team as a Customer Care Executive
Hours: Full Time (40 hours per week)
Join us at one of the UK’s leading outdoor retailers and become a key player in our Customer Care team
As a valued member of the Outdoor and Cycle Concepts group—home to Cotswold Outdoor, Runners Need, and Snow + Rock—you’ll be at the forefront of delivering exceptional service to outdoor enthusiasts. Help us promote sustainability and support our customers with top-notch products from world-leading brands.
Deliver outstanding service via telephone, chat, and email.
Drive sales through excellent customer service and product knowledge.
Meet departmental and personal service level agreements and KPIs in line with company standards.
You bring experience in customer service and thrive in a team environment.
Competitive base salary of £24,960 per annum.
~40-60% discount across our range of products.
~33 days holiday (including bank holidays).
~ Company pension scheme.
~ Access to Perkbox, offering discounts and savings on a wide range of products and services.
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Customer Service Team Lead
2 weeks ago
Crudwell, Wiltshire, United Kingdom Outdoor and Cycle Concepts Ltd Full time £24,960Job Title: Customer Service Team LeadJob Summary:We are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Outdoor and Cycle Concepts Ltd. As a key member of our Customer Care team, you will be responsible for delivering exceptional service to our customers and driving sales through excellent customer service and product...
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Customer Service Team Lead
2 weeks ago
Crudwell, Wiltshire, United Kingdom Outdoor and Cycle Concepts Ltd Full time £24,960Job Title: Customer Service Team LeadJob Summary:We are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Outdoor and Cycle Concepts Ltd. As a key member of our Customer Care team, you will be responsible for delivering exceptional service to our customers and driving sales through excellent customer service and product...
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Customer Service Team Lead
7 days ago
Crudwell, Wiltshire, United Kingdom Outdoor and Cycle Concepts Ltd Full time £24,960Job Description**About Us**Outdoor and Cycle Concepts Ltd is a leading outdoor retailer, dedicated to providing exceptional service to outdoor enthusiasts. We are seeking a highly skilled and experienced Customer Service Team Lead to join our team.Key ResponsibilitiesDeliver outstanding service to customers via various channels, ensuring a high level of...
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Customer Service Team Lead
7 days ago
Crudwell, Wiltshire, United Kingdom Outdoor and Cycle Concepts Ltd Full time £24,960Job Description**About Us**Outdoor and Cycle Concepts Ltd is a leading outdoor retailer, dedicated to providing exceptional service to outdoor enthusiasts. We are seeking a highly skilled and experienced Customer Service Team Lead to join our team.Key ResponsibilitiesDeliver outstanding service to customers via various channels, ensuring a high level of...
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Customer Service Team Lead
3 days ago
Crudwell, Wiltshire, United Kingdom Outdoor and Cycle Concepts Ltd Full time £24,960Join Outdoor and Cycle Concepts Ltd as a Customer Care Executive and become a key player in our Customer Care team. As a valued member of our group, you'll be at the forefront of delivering exceptional service to outdoor enthusiasts. Help us promote sustainability and support our customers with top-notch products from world-leading brands.Key...
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Customer Service Team Lead
3 days ago
Crudwell, Wiltshire, United Kingdom Outdoor and Cycle Concepts Ltd Full time £24,960Join Outdoor and Cycle Concepts Ltd as a Customer Care Executive and become a key player in our Customer Care team. As a valued member of our group, you'll be at the forefront of delivering exceptional service to outdoor enthusiasts. Help us promote sustainability and support our customers with top-notch products from world-leading brands.Key...
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Customer Service Team Lead
1 day ago
Crudwell, Wiltshire, United Kingdom Outdoor and Cycle Concepts Ltd Full time £24,960Join Our Team as a Customer Care Executive**About the Role**We are seeking a highly motivated and customer-focused individual to join our Customer Care team as a Customer Care Executive. As a valued member of the Outdoor and Cycle Concepts group, you will be at the forefront of delivering exceptional service to outdoor enthusiasts.**Key Responsibilities:***...
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Customer Service Team Lead
1 day ago
Crudwell, Wiltshire, United Kingdom Outdoor and Cycle Concepts Ltd Full time £24,960Join Our Team as a Customer Care Executive**About the Role**We are seeking a highly motivated and customer-focused individual to join our Customer Care team as a Customer Care Executive. As a valued member of the Outdoor and Cycle Concepts group, you will be at the forefront of delivering exceptional service to outdoor enthusiasts.**Key Responsibilities:***...
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Customer Service Team Lead
1 week ago
Crudwell, Wiltshire, United Kingdom Outdoor and Cycle Concepts Ltd Full time £24,960Job DescriptionJob Title: Customer Service Team LeadCompany: Outdoor and Cycle Concepts LtdJob Type: Full-timeHours: 40 hours per weekLocation: UKAbout Us: We are a leading outdoor retailer, part of the Outdoor and Cycle Concepts group, which includes Cotswold Outdoor, Runners Need, and Snow + Rock.Job Summary: We are seeking a highly skilled Customer...
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Customer Service Team Lead
1 week ago
Crudwell, Wiltshire, United Kingdom Outdoor and Cycle Concepts Ltd Full time £24,960Job DescriptionJob Title: Customer Service Team LeadCompany: Outdoor and Cycle Concepts LtdJob Type: Full-timeHours: 40 hours per weekLocation: UKAbout Us: We are a leading outdoor retailer, part of the Outdoor and Cycle Concepts group, which includes Cotswold Outdoor, Runners Need, and Snow + Rock.Job Summary: We are seeking a highly skilled Customer...
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Customer Service Team Lead
1 week ago
Crudwell, Wiltshire, United Kingdom Outdoor and Cycle Concepts Ltd Full time £24,960Job DescriptionCustomer Care ExecutiveHours: Full Time (40 hours per week)About the Role:We are seeking a highly skilled and motivated Customer Care Executive to join our team at Outdoor and Cycle Concepts Ltd. As a key member of our Customer Care team, you will be responsible for delivering exceptional service to our customers, promoting sustainability, and...
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Customer Service Team Lead
2 weeks ago
Crudwell, Wiltshire, United Kingdom Outdoor and Cycle Concepts Ltd Full time £24,960Job DescriptionCustomer Care ExecutiveHours: Full Time (40 hours per week)About the Role:We are seeking a highly skilled and motivated Customer Care Executive to join our team at Outdoor and Cycle Concepts Ltd. As a key member of our Customer Care team, you will be responsible for delivering exceptional service to our customers, promoting sustainability, and...
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Customer Service Executive
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Crudwell, Wiltshire, United Kingdom Outdoor and Cycle Concepts Ltd Full time €24,960Join Our Team as a Customer Care Executive! Location: Basecamp, Kemble Salary: £24,960 per annum Hours: Full Time (40 hours per week) Are you ready for your next adventure? Do you want to be part of a thriving company with exciting prospects? Join us at one of the UK’s leading outdoor retailers and become a key player in our Customer Care team! As a...
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Customer Service Executive
2 weeks ago
Crudwell, Wiltshire, United Kingdom Outdoor and Cycle Concepts Ltd Full time €24,960Join Our Team as a Customer Care Executive! Location: Basecamp, Kemble Salary: £24,960 per annum Hours: Full Time (40 hours per week) Are you ready for your next adventure? Do you want to be part of a thriving company with exciting prospects? Join us at one of the UK’s leading outdoor retailers and become a key player in our Customer Care team! As a...
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Customer Service Representative
2 weeks ago
Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our Customer Care team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional service to our customers, promoting our products, and driving sales through excellent customer service and product knowledge.Key...
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Customer Service Representative
2 weeks ago
Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our Customer Care team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional service to our customers, promoting our products, and driving sales through excellent customer service and product knowledge.Key...
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Customer Service Representative
3 days ago
Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full timeCustomer Service ExecutiveJoin our dynamic team at Outdoor and Cycle Concepts Ltd as a Customer Service Executive and be part of a thriving company with exciting prospects.About the RoleWe are seeking a highly skilled and motivated individual to deliver exceptional service to outdoor enthusiasts. As a valued member of our Customer Care team, you will be at...
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Customer Service Representative
3 days ago
Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full timeCustomer Service ExecutiveJoin our dynamic team at Outdoor and Cycle Concepts Ltd as a Customer Service Executive and be part of a thriving company with exciting prospects.About the RoleWe are seeking a highly skilled and motivated individual to deliver exceptional service to outdoor enthusiasts. As a valued member of our Customer Care team, you will be at...
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Customer Service Representative
2 weeks ago
Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Customer Care team, you will be responsible for delivering exceptional service to our customers, promoting our products, and driving sales.Key ResponsibilitiesCustomer Service: Provide outstanding service...
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Customer Service Representative
2 weeks ago
Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Customer Care team, you will be responsible for delivering exceptional service to our customers, promoting our products, and driving sales.Key ResponsibilitiesCustomer Service: Provide outstanding service...