Current jobs related to Customer Service Team Lead - Crudwell Wiltshire - Outdoor and Cycle Concepts Ltd

  • Customer Service Team Lead

    2 weeks ago

    Crudwell, Wiltshire, United Kingdom Outdoor and Cycle Concepts Ltd Full time £27,800

    Are you a customer service professional looking for a new challenge? We're seeking a Customer Care Supervisor to join our team at Outdoor and Cycle Concepts Ltd.About the Role:Manage the day-to-day workload of the Customer Care department.Drive the team to exceed targets.Identify and log continuous improvement opportunities.Engage with the team to create a...

  • Customer Service Team Lead

    3 weeks ago

    Crudwell, Wiltshire, United Kingdom Outdoor and Cycle Concepts Ltd Full time £27,800

    Customer Care SupervisorAs a key member of the Outdoor and Cycle Concepts team, you will be responsible for managing the day-to-day workload of the Customer Care department. This includes maintaining awareness of department activities and performance, reporting on daily performance, and tracking issues hourly.Key responsibilities include: Managing the...

  • Customer Service Team Lead

    3 weeks ago

    Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Customer Care SupervisorAre you a customer service expert looking for a new challenge? Do you have experience leading a team and driving results? We're looking for a Customer Care Supervisor to join our team at Outdoor and Cycle Concepts Ltd.About the Role:We're seeking a highly motivated and experienced customer service professional to lead our Customer...

  • Customer Service Team Lead

    3 weeks ago

    Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Customer Care SupervisorAre you a customer service expert looking for a new challenge? Do you have experience leading a team and driving results? We're looking for a Customer Care Supervisor to join our team at Outdoor and Cycle Concepts Ltd.About the Role:We're seeking a highly motivated and experienced customer service professional to lead our Customer...

  • Customer Service Team Lead

    2 weeks ago

    Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Job Title: Customer Care SupervisorJob Summary:We are seeking a highly skilled Customer Care Supervisor to join our team at Outdoor and Cycle Concepts Ltd. As a key member of our Customer Care department, you will be responsible for managing the day-to-day workload, driving the team to exceed targets, and identifying continuous improvement opportunities.Key...

  • Customer Service Representative

    2 weeks ago

    Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Job Title: Customer Service ExecutiveJob Summary:We are seeking a highly skilled Customer Service Executive to join our team at Outdoor and Cycle Concepts Ltd. As a key member of our Customer Care team, you will be responsible for delivering exceptional service to our customers via telephone, chat, and email.Key Responsibilities:Deliver outstanding service...

  • Customer Service Executive

    2 weeks ago

    Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Job DescriptionJoin Our Team as a Customer Care Executive!Location: Basecamp, KembleSalary: £24,960 per annumHours: Full Time (40 hours per week)Are you ready for your next adventure? Do you want to be part of a thriving company with exciting prospects? Join us at one of the UK’s leading outdoor retailers and become a key player in our Customer Care...

  • Customer Service Executive

    4 weeks ago

    crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Join Our Team as a Customer Care Executive!Location: Basecamp, KembleSalary: £24,960 per annumHours: Full Time (40 hours per week)Are you ready for your next adventure? Do you want to be part of a thriving company with exciting prospects? Join us at one of the UK’s leading outdoor retailers and become a key player in our Customer Care team!As a valued...

  • Customer Service Executive

    6 days ago

    Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Job Description Join Our Team as a Customer Care Executive! Location: Basecamp, Kemble Salary: £24,960 per annum Hours: Full Time (40 hours per week) Are you ready for your next adventure? Do you want to be part of a thriving company with exciting prospects? Join us at one of the UK’s leading outdoor retailers and become a key player in our Customer...

  • Customer Service Executive

    2 weeks ago

    crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Join Our Team as a Customer Care Executive! Location: Basecamp, Kemble Salary: £24,960 per annum Hours: Full Time (40 hours per week) Are you ready for your next adventure? Do you want to be part of a thriving company with exciting prospects? Join us at one of the UK’s leading outdoor retailers and become a key player in our Customer Care team! As a...

  • Customer Service Executive

    2 months ago

    Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Join Our Team as a Customer Care Executive!Location: Basecamp, KembleSalary: £24,960 per annumHours: Full Time (40 hours per week)Are you ready for your next adventure? Do you want to be part of a thriving company with exciting prospects? Join us at one of the UK’s leading outdoor retailers and become a key player in our Customer Care team!As a valued...

  • Customer Service Executive

    2 months ago

    Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Join Our Team as a Customer Care Executive!Location: Basecamp, KembleSalary: £24,960 per annumHours: Full Time (40 hours per week)Are you ready for your next adventure? Do you want to be part of a thriving company with exciting prospects? Join us at one of the UK’s leading outdoor retailers and become a key player in our Customer Care team!As a valued...

  • Customer Service Representative

    3 weeks ago

    Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Job Title: Customer Service ExecutiveAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We're seeking a highly motivated and customer-focused Customer Service Executive to join our dynamic team at Outdoor and Cycle Concepts Ltd.About the Role:We're looking for a...

  • Customer Service Representative

    3 weeks ago

    Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Job Title: Customer Service ExecutiveAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We're seeking a highly motivated and customer-focused Customer Service Executive to join our dynamic team at Outdoor and Cycle Concepts Ltd.About the Role:We're looking for a...

  • Customer Service Executive

    2 months ago

    Crudwell, UK, Malmesbury, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Join Our Team as a Customer Care Executive!Location: Basecamp, KembleSalary: £24,960 per annumHours: Full Time (40 hours per week)Are you ready for your next adventure? Do you want to be part of a thriving company with exciting prospects? Join us at one of the UK’s leading outdoor retailers and become a key player in our Customer Care team!As a valued...

  • Customer Experience Manager

    3 weeks ago

    Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Are you a customer service expert looking for a new challenge? We're seeking a Customer Experience Manager to join our team at Outdoor and Cycle Concepts Ltd.As a key member of our Customer Care department, you'll be responsible for managing the day-to-day workload, driving the team to exceed targets, and identifying opportunities for continuous...

  • Customer Care Supervisor

    2 weeks ago

    crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Searching for your next adventure? Looking to join a growing company with great prospects?Come and join one of the UK’s largest outdoor retailers, Outdoor & Cycle Concepts, as our Customer Care Supervisor. As part of the Outdoor and Cycle Concepts Group, Cotswold Outdoor collaborates with Runners Need and Snow + Rock to support outdoor enthusiasts by...

  • Customer Care Supervisor

    2 weeks ago

    Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Job DescriptionSearching for your next adventure? Looking to join a growing company with great prospects?Come and join one of the UK’s largest outdoor retailers, Outdoor & Cycle Concepts, as our Customer Care Supervisor. As part of the Outdoor and Cycle Concepts Group, Cotswold Outdoor collaborates with Runners Need and Snow + Rock to support outdoor...

  • Customer Care Supervisor

    4 weeks ago

    crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Searching for your next adventure? Looking to join a growing company with great prospects? Come and join one of the UK’s largest outdoor retailers, Outdoor & Cycle Concepts, as our Customer Care Supervisor. As part of the Outdoor and Cycle Concepts Group, Cotswold Outdoor collaborates with Runners Need and Snow + Rock to support outdoor enthusiasts by...

  • Customer Service Ambassador

    1 week ago

    Wiltshire, United Kingdom ESS Full time

    About the Role:As a Catering Assistant with ESS, you'll be part of a dynamic team that delivers exceptional customer service in a fast-paced environment. This role offers numerous opportunities for growth and professional development within a company that values individuality and empowers its employees to thrive.Key Responsibilities:Prepare and present...

Customer Service Team Lead

2 months ago

Crudwell Wiltshire, United Kingdom Outdoor and Cycle Concepts Ltd Full time £24,960
Job Description

**About Us**

Outdoor and Cycle Concepts Ltd is a leading outdoor retailer, dedicated to providing exceptional service to outdoor enthusiasts. We are seeking a highly skilled and experienced Customer Service Team Lead to join our team.

Key Responsibilities

  • Deliver outstanding service to customers via various channels, ensuring a high level of customer satisfaction.
  • Drive sales through excellent customer service and product knowledge, promoting our range of products from world-leading brands.
  • Meet departmental and personal service level agreements and KPIs in line with company standards.

Requirements

  • Experience in customer service, with a proven track record of delivering exceptional service.
  • Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Knowledge of outdoor products and services, with the ability to provide expert advice to customers.

Benefits

  • Competitive base salary of £24,960 per annum.
  • ~40-60% discount across our range of products.
  • ~33 days holiday (including bank holidays).
  • ~ Company pension scheme.
  • ~ Access to Perkbox, offering discounts and savings on a wide range of products and services.