Customer Service Executive

2 months ago

Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

Join Our Team as a Customer Care Executive

Location: Basecamp, Kemble

Salary: £24,960 per annum

Hours: Full Time (40 hours per week)


Are you ready for your next adventure? Do you want to be part of a thriving company with exciting prospects? Join us at one of the UK’s leading outdoor retailers and become a key player in our Customer Care team


As a valued member of the Outdoor and Cycle Concepts group—home to Cotswold Outdoor, Runners Need, and Snow + Rock—you’ll be at the forefront of delivering exceptional service to outdoor enthusiasts. Help us promote sustainability and support our customers with top-notch products from world-leading brands.


What You’ll Do:

  • Deliver outstanding service via telephone, chat, and email.
  • Build rapport quickly to understand and meet each customer’s unique needs.
  • Represent our company with passion, ensuring a positive and friendly experience throughout the customer journey.
  • Drive sales through excellent customer service and product knowledge.
  • Maintain high accuracy and attention to detail.
  • Meet departmental and personal service level agreements and KPIs in line with company standards.


You’ll Be a Great Fit If:

  • You have excellent people skills and a confident, positive attitude.
  • You bring experience in customer service and thrive in a team environment.


What We Offer:

  • Competitive base salary of £24,960 per annum.
  • 40-60% discount across our range of products.
  • 33 days holiday (including bank holidays).
  • Company pension scheme.
  • Access to Perkbox, offering discounts and savings on a wide range of products and services.


If you’re ready to make a real impact and grow with us, apply today to join our dynamic team at Basecamp, Kemble

Apply Now and start your journey with us

  • Customer Service Executive

    4 weeks ago

    crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Join Our Team as a Customer Care Executive!Location: Basecamp, KembleSalary: £24,960 per annumHours: Full Time (40 hours per week)Are you ready for your next adventure? Do you want to be part of a thriving company with exciting prospects? Join us at one of the UK’s leading outdoor retailers and become a key player in our Customer Care team!As a valued...

  • Customer Service Executive

    2 weeks ago

    Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Job DescriptionJoin Our Team as a Customer Care Executive!Location: Basecamp, KembleSalary: £24,960 per annumHours: Full Time (40 hours per week)Are you ready for your next adventure? Do you want to be part of a thriving company with exciting prospects? Join us at one of the UK’s leading outdoor retailers and become a key player in our Customer Care...

  • Customer Service Executive

    6 days ago

    Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Job Description Join Our Team as a Customer Care Executive! Location: Basecamp, Kemble Salary: £24,960 per annum Hours: Full Time (40 hours per week) Are you ready for your next adventure? Do you want to be part of a thriving company with exciting prospects? Join us at one of the UK’s leading outdoor retailers and become a key player in our Customer...

  • Customer Service Executive

    2 weeks ago

    crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Join Our Team as a Customer Care Executive! Location: Basecamp, Kemble Salary: £24,960 per annum Hours: Full Time (40 hours per week) Are you ready for your next adventure? Do you want to be part of a thriving company with exciting prospects? Join us at one of the UK’s leading outdoor retailers and become a key player in our Customer Care team! As a...

  • Customer Service Executive

    2 months ago

    Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Join Our Team as a Customer Care Executive!Location: Basecamp, KembleSalary: £24,960 per annumHours: Full Time (40 hours per week)Are you ready for your next adventure? Do you want to be part of a thriving company with exciting prospects? Join us at one of the UK’s leading outdoor retailers and become a key player in our Customer Care team!As a valued...

  • Customer Service Representative

    3 weeks ago

    Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Job Title: Customer Service ExecutiveAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We're seeking a highly motivated and customer-focused Customer Service Executive to join our dynamic team at Outdoor and Cycle Concepts Ltd.About the Role:We're looking for a...

  • Customer Service Representative

    3 weeks ago

    Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Job Title: Customer Service ExecutiveAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We're seeking a highly motivated and customer-focused Customer Service Executive to join our dynamic team at Outdoor and Cycle Concepts Ltd.About the Role:We're looking for a...

  • Customer Service Representative

    2 weeks ago

    Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Job Title: Customer Service ExecutiveJob Summary:We are seeking a highly skilled Customer Service Executive to join our team at Outdoor and Cycle Concepts Ltd. As a key member of our Customer Care team, you will be responsible for delivering exceptional service to our customers via telephone, chat, and email.Key Responsibilities:Deliver outstanding service...

  • Customer Service Executive

    2 months ago

    Crudwell, UK, Malmesbury, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Join Our Team as a Customer Care Executive!Location: Basecamp, KembleSalary: £24,960 per annumHours: Full Time (40 hours per week)Are you ready for your next adventure? Do you want to be part of a thriving company with exciting prospects? Join us at one of the UK’s leading outdoor retailers and become a key player in our Customer Care team!As a valued...

  • Customer Service Team Lead

    3 weeks ago

    Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Customer Care SupervisorAre you a customer service expert looking for a new challenge? Do you have experience leading a team and driving results? We're looking for a Customer Care Supervisor to join our team at Outdoor and Cycle Concepts Ltd.About the Role:We're seeking a highly motivated and experienced customer service professional to lead our Customer...

  • Customer Service Team Lead

    3 weeks ago

    Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Customer Care SupervisorAre you a customer service expert looking for a new challenge? Do you have experience leading a team and driving results? We're looking for a Customer Care Supervisor to join our team at Outdoor and Cycle Concepts Ltd.About the Role:We're seeking a highly motivated and experienced customer service professional to lead our Customer...

  • Customer Service Team Lead

    2 weeks ago

    Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Job Title: Customer Care SupervisorJob Summary:We are seeking a highly skilled Customer Care Supervisor to join our team at Outdoor and Cycle Concepts Ltd. As a key member of our Customer Care department, you will be responsible for managing the day-to-day workload, driving the team to exceed targets, and identifying continuous improvement opportunities.Key...

  • Customer Experience Manager

    3 weeks ago

    Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Are you a customer service expert looking for a new challenge? We're seeking a Customer Experience Manager to join our team at Outdoor and Cycle Concepts Ltd.As a key member of our Customer Care department, you'll be responsible for managing the day-to-day workload, driving the team to exceed targets, and identifying opportunities for continuous...

  • Customer Care Supervisor

    2 weeks ago

    crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Searching for your next adventure? Looking to join a growing company with great prospects?Come and join one of the UK’s largest outdoor retailers, Outdoor & Cycle Concepts, as our Customer Care Supervisor. As part of the Outdoor and Cycle Concepts Group, Cotswold Outdoor collaborates with Runners Need and Snow + Rock to support outdoor enthusiasts by...

  • Customer Care Supervisor

    4 weeks ago

    crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Searching for your next adventure? Looking to join a growing company with great prospects? Come and join one of the UK’s largest outdoor retailers, Outdoor & Cycle Concepts, as our Customer Care Supervisor. As part of the Outdoor and Cycle Concepts Group, Cotswold Outdoor collaborates with Runners Need and Snow + Rock to support outdoor enthusiasts by...

  • Customer Care Supervisor

    2 weeks ago

    Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Job DescriptionSearching for your next adventure? Looking to join a growing company with great prospects?Come and join one of the UK’s largest outdoor retailers, Outdoor & Cycle Concepts, as our Customer Care Supervisor. As part of the Outdoor and Cycle Concepts Group, Cotswold Outdoor collaborates with Runners Need and Snow + Rock to support outdoor...

  • Customer Care Supervisor

    4 months ago

    Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Searching for your next adventure? Looking to join a growing company with great prospects? Come and join one of the UK’s largest outdoor retailers, Outdoor & Cycle Concepts, as our Customer Care Supervisor. As part of the Outdoor and Cycle Concepts Group, Cotswold Outdoor collaborates with Runners Need and Snow + Rock to support outdoor enthusiasts by...

  • Customer Care Supervisor

    2 weeks ago

    crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Searching for your next adventure? Looking to join a growing company with great prospects? Come and join one of the UK’s largest outdoor retailers, Outdoor & Cycle Concepts , as our Customer Care Supervisor. As part of the Outdoor and Cycle Concepts Group, Cotswold Outdoor collaborates with Runners Need and Snow + Rock to support outdoor enthusiasts by...

  • Customer Care Supervisor

    3 weeks ago

    Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Searching for your next adventure? Looking to join a growing company with great prospects?Come and join one of the UK’s largest outdoor retailers, Outdoor & Cycle Concepts, as our Customer Care Supervisor. As part of the Outdoor and Cycle Concepts Group, Cotswold Outdoor collaborates with Runners Need and Snow + Rock to support outdoor enthusiasts by...

  • Customer Care Supervisor

    3 weeks ago

    Crudwell, United Kingdom Outdoor and Cycle Concepts Ltd Full time

    Searching for your next adventure? Looking to join a growing company with great prospects?Come and join one of the UK’s largest outdoor retailers, Outdoor & Cycle Concepts, as our Customer Care Supervisor. As part of the Outdoor and Cycle Concepts Group, Cotswold Outdoor collaborates with Runners Need and Snow + Rock to support outdoor enthusiasts by...