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Estate Administrator

4 months ago


Brentford Greater London, United Kingdom Claibon Recruitment Full time €28,000

Estate Administrator Mon to Fri 8am – 5pm Brentford TW8 £28k depending on experience This large Property Management firm are seeking an Estate Administrator at one of their premier sites to report directly to the Development Manager and assist with the administrations of repairs and provide excellent customer service to both internal and external clients. Duties will include acting as the first point of contact for estate/resident telephone enquiries and ensuring all administration in relation to these enquiries is resolved, acting as “front of house” for the Estate Office, ensuring that all contractors working on site are signed in, issued with permits to work, signing in and out of keys and access fobs as appropriate, checking the quality of any repairs carried out on site where requested by the Development Manager, assisting as necessary with customers and employees who report any accidents and ensuring that these are escalated to management, issuing appropriate work permits to contractors, updating the computerised records management database, and assisting the Development Manager and other team members with any overflow of tasks. The successful candidate should be able to handle conflict effectively and positively, deal with sometimes demanding customers, face to face and by telephone, in a patient and professional manner, use their own initiative, and have a keen eye for detail. Knowledge of leasehold block management and the Landlord and Tenant Act would be desirable