Helpdesk Support

3 months ago


Birmingham, United Kingdom Franklin Fitch Full time

1st Line Service Desk | Hybrid
Are you a tech-savvy problem solver with a passion for helping others?

Do you like keeping up with the latest technology in a business that puts IT first?

You will be responsible for providing technical support to clients and customers alike and ensuring their satisfaction by resolving their queries in a timely and efficient manner.

Provide technical support to customers via phone, email, and chat
1+ years of experience in a Service Desk Support Engineer role
~ Experience with Microsoft Group Policy
~ Experience with Microsoft Office 365 Administration
~ Knowledge of ITIL processes and procedures is a plus



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