Technical Specialist
3 weeks ago
About the job
Responsibilities
Main responsibility of role will be full demo management:
- Capturing demand and arranging order of Alpha, Beta and MP Units
- Provide recommendation for ordering accessories
- Returning Alpha/Beta units for credit
- Applying ECNs/PCNs to demo stock, keeping full log of applied changes
- Daily management of the demo system
- Arrange shipments and fit accessories as needed
- Re-image returned units and complete return process
- Manage recycling of old devices and accessories
- Manage demo stock levels across all areas
- Chasing back outstanding demo from customers
- Monthly reporting of outstanding demo kit for return
- Collect and distribute customer feedback
Technical responsibility will include:
- Technical issue management and escalation
- Customer facing technical query management
- Document and log all technical issues within central database and ensure all issues are kept up to date
- Proactive support on products and projects to anticipate and escalate potential issues to management and GTC technical teams
- During technical engagement identify key solution vendors that are critical for customer and feed the details to the EMEA solutions team
Essential Experience Required
- 2 Years general experience within the IT environment
- Detailed knowledge and understanding of PC architecture, including operating systems and BIOS
Competencies
- Self-motivated individual capable of working individually and within a small team and other departments
- Advanced skills in standard Microsoft Office packages
- Ability to manage multiple issues and prioritize accordingly
- Excellent written and spoken communication skills for both internal and external correspondence
- Analytics skills and data management
-
Technical Specialist
2 weeks ago
Telford, Shropshire, United Kingdom Getac Full timeAbout the job Responsibilities Main responsibility of role will be full demo management: Capturing demand and arranging order of Alpha, Beta and MP Units Provide recommendation for ordering accessories Returning Alpha/Beta units for credit Applying ECNs/PCNs to demo stock, keeping full log of applied changes Daily management of the demo system ...
-
Technical Support Specialist
5 days ago
Telford, Telford and Wrekin, United Kingdom In Technology Group Limited Full timeJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at In Technology Group Limited. As a Technical Support Specialist, you will play a key role in ensuring the smooth operation of our IT systems and infrastructure.Key Responsibilities:Provide technical support and guidance to end-users on IT systems and...
-
Technical Support Specialist
6 days ago
Telford, Telford and Wrekin, United Kingdom In Technology Group Limited Full timeJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at In Technology Group Limited. As a Technical Support Specialist, you will play a key role in ensuring the smooth operation of our IT systems and infrastructure.Key Responsibilities:Provide technical support and guidance to end-users on IT systems and...
-
Technical Support Specialist
1 day ago
Telford, Telford and Wrekin, United Kingdom In Technology Group Limited Full timeJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at In Technology Group Limited. As a Technical Support Specialist, you will play a critical role in ensuring the smooth operation of our IT systems and infrastructure.Key Responsibilities:Provide technical support and guidance to end-users on IT systems and...
-
Technical Support Specialist
1 day ago
Telford, Telford and Wrekin, United Kingdom In Technology Group Limited Full timeJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at In Technology Group Limited. As a Technical Support Specialist, you will play a critical role in ensuring the smooth operation of our IT systems and infrastructure.Key Responsibilities:Provide technical support and guidance to end-users on IT systems and...
-
Technical Quality Specialist
3 months ago
Telford, United Kingdom Babcock International Group Full timeJob Title: Technical Quality Specialist Location: DSG Donnington, TelfordCompensation: Up to £42, + BenefitsRole Type: Full time / Permanent Role ID: SF At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Technical Quality Specialist at the DSG Donnington site in Telford. The role As a...
-
Technical Support Specialist
4 weeks ago
Telford, Telford and Wrekin, United Kingdom L&C Employment Consulting Full timeTechnical Support Specialist - Permanent PositionCompany: L&C Employment ConsultingWe are currently seeking a dedicated Technical Support Specialist to join a dynamic and expanding organization. This role is ideal for an IT professional eager to enhance their expertise while contributing to a collaborative team environment.Key Responsibilities:Provide...
-
Technical Support Specialist
4 weeks ago
Telford, Telford and Wrekin, United Kingdom Omega Resource Group Full timePosition OverviewTechnical Support Specialist (Automation Systems)Midlands Region (Domestic & Global Travel)Compensation Based on Expertise + Company VehicleOur organization is a frontrunner in the implementation of automated technologies across sectors such as Consumer Goods, Automotive, and Maritime. We are in search of a Technical Support Specialist who...
-
Technical Specialist
7 days ago
Telford, Telford and Wrekin, United Kingdom Getac Full timeAbout the RoleWe are seeking a highly skilled Technical Specialist to join our team at Getac. As a Technical Specialist, you will be responsible for managing our demo stock, providing technical support, and ensuring the smooth operation of our technical systems.Key ResponsibilitiesDemo Management:Capture demand and arrange the order of Alpha, Beta, and MP...
-
Quality Manager
2 months ago
Telford, Shropshire, United Kingdom Technical Network Full timeA fantastic opportunity for an experienced Quality Manager to join a global manufacturing organisation and afford the flexibility to support both ongoing production issues and be involved with strategic programmes. Quality Manager â Automotive Location - Shropshire Salary â £60000 + benefits Our client is a specialist automotive manufacturer...
-
Technical Support Specialist
2 weeks ago
Telford, United Kingdom L&C Employment Consulting Full timeTechnical Support Specialist - Permanent PositionA well-established organization is on the lookout for a proficient Technical Support Specialist to become a part of their dedicated team. This permanent role is perfect for an IT expert eager to develop their expertise within a nurturing atmosphere.Key Responsibilities: Keeping a detailed record of IT-related...
-
Senior Technical Specialist
6 days ago
Telford, Telford and Wrekin, United Kingdom oilandgas Full timeJob DescriptionJob Title: Senior Technical SpecialistJob Summary:We are seeking a highly skilled Senior Technical Specialist to join our Transactional Tendering team at Schneider Electric. As a key member of our team, you will be responsible for providing technical expertise and support to our customers, ensuring that their project requirements are met and...
-
Senior Technical Specialist
5 days ago
Telford, Telford and Wrekin, United Kingdom oilandgas Full timeJob DescriptionJob Title: Senior Technical SpecialistJob Summary:We are seeking a highly skilled Senior Technical Specialist to join our Transactional Tendering team at Schneider Electric. As a key member of our team, you will be responsible for providing technical expertise and support to our customers, ensuring that their project requirements are met and...
-
Technical Support Specialist
6 days ago
Telford, Telford and Wrekin, United Kingdom KUHN Full timeJob SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at KUHN. As a key member of our After Sales department, you will be responsible for providing exceptional technical support and training to our dealer network.Key ResponsibilitiesTechnical Support: Provide expert technical assistance to our dealer...
-
Facilities Maintenance Engineer
1 month ago
Telford, Shropshire, United Kingdom Technical Network Full timePart of a major international manufacturing group, our client has built a new modern manufacturing factory and requires an experienced Facilities Maintenance Engineer to look after all building facilities & sites services ( hard and soft) Facilities Maintenance Engineer Salary to £40000, pension, life assurance, 25 + 8 days holiday, paid overtime, Hours:...
-
Mobile Service Technician
1 week ago
Telford, United Kingdom Rise Technical Recruitment Full timeMobile Service Technician (Full Product Training)Job Summary:We are seeking a skilled Mobile Service Technician to join our team at Rise Technical Recruitment Ltd. As a Mobile Service Technician, you will be responsible for carrying out maintenance, service, and repair of specialist electromechanical machinery at customer sites and our branch.Key...
-
Technical Specialist
7 days ago
Telford, Telford and Wrekin, United Kingdom Getac Full timeAbout the RoleWe are seeking a highly skilled Technical Specialist to join our team at Getac. As a Technical Specialist, you will be responsible for the full demo management process, including capturing demand, arranging orders, and managing demo stock levels across all areas.Key ResponsibilitiesCapture and analyze demand for demo units, and arrange orders...
-
Technical Specialist
7 days ago
Telford, Telford and Wrekin, United Kingdom Getac Full timeAbout the RoleWe are seeking a highly skilled Technical Specialist to join our team at Getac. As a Technical Specialist, you will be responsible for managing our demo stock, providing technical support, and ensuring the smooth operation of our technical systems.Key ResponsibilitiesDemo Management:Capture demand and arrange the order of Alpha, Beta, and MP...
-
Technical Maintenance Specialist
4 weeks ago
Telford, Telford and Wrekin, United Kingdom M-Tec Engineering Solutions Limited Full timeJoin Our Team at M-Tec Engineering Solutions LimitedWe are currently looking for a talented Technical Maintenance Specialist to enhance our Maintenance department.This position is vital for maintaining the operational efficiency of our equipment through regular maintenance activities.Key Responsibilities:Executing scheduled preventative maintenance...
-
Technical Support Specialist
5 days ago
Telford, Telford and Wrekin, United Kingdom Chapman Tate Associates Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our dynamic team at Chapman Tate Associates. As a 3rd Line Engineer, you will play a critical role in delivering top-tier IT support and solutions to our clients.Key ResponsibilitiesProvide expert assistance with complex technical issues, onboarding new clients, and ensuring...