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Technical Support Specialist

2 months ago

Telford, Telford and Wrekin, United Kingdom KUHN Full time
Job Summary

We are seeking a highly skilled and experienced Technical Support Specialist to join our team at KUHN. As a key member of our After Sales department, you will be responsible for providing exceptional technical support and training to our dealer network.

Key Responsibilities
  • Technical Support: Provide expert technical assistance to our dealer network, resolving issues and answering questions related to KUHN products.
  • Training and Development: Deliver comprehensive training sessions to our dealer network, ensuring they have the necessary skills to operate and maintain KUHN equipment.
  • Warranty Claims: Process and manage warranty claims for your assigned territory, ensuring timely and efficient resolution.
  • Travel and Representation: Represent KUHN at various events and meetings, promoting our products and services to our dealer network.
Requirements
  • Qualifications: A clean driving license and a willingness to travel within the UK and overseas.
  • Benefits: 25 days holiday plus statutory bank holidays, company car, private medical and dental cover, and enhanced company pension contributions.