Technical Support Specialist

3 weeks ago

Telford, Telford and Wrekin, United Kingdom Jonathan Lee Recruitment Full time
Technical Support Engineer

Are you looking for a new challenge in a dynamic and innovative environment? This is a unique opportunity to become a pivotal part of a market-leading company within the manufacturing industry.

About the Role:

  • Serve as the primary point of contact for technical inquiries, providing expert advice and solutions to drive business growth.
  • Collaborate with internal teams to resolve technical issues and support product development, ensuring compliance with industry standards.
  • Stay updated with industry trends to enhance product knowledge and technical expertise, driving innovation and excellence.
  • Develop and maintain technical documentation, ensuring accuracy and relevance to support business objectives.
  • Provide technical support for sales and marketing activities, including product presentations and demonstrations to showcase expertise.
  • Participate in customer meetings and site visits, offering technical insights and solutions to meet customer needs.

What We're Looking For:

  • Bachelor's degree in mechanical engineering, chemical engineering, or a related field.
  • Proven experience in a manufacturing environment, with a strong track record of delivering results.
  • Exceptional communication skills, capable of articulating complex technical concepts clearly and concisely.
  • Strong analytical and problem-solving abilities, with meticulous attention to detail and a customer-focused approach.

This role offers endless opportunities to impact a wide range of sectors, including aerospace, automotive, and food processing. As a Technical Support Engineer, you will be at the forefront of enhancing product solutions, contributing significantly to the company's mission of providing a healthier and safer environment.

Apply today to take the first step towards a rewarding and fulfilling career with Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978.

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