Pensions Client Services Representative
1 month ago
As a Customer Success Manager, you will serve as a trusted advisor to our customer contacts and help them achieve maximum value from our third-party risk management (TPRM) solutions. You will also work closely with our sales and professional services teams to identify success factors and uncover expansion opportunities.
This position reports to the Global Manager of Customer Success.
Collaborate with customers to establish key performance indicators and assist in meeting their goals
Work with sales and professional services to drive account strategy and deliver additional value to customers
Coordinate the delivery of our products and services to customers
Act as an escalation liaison between the customer and our technical support and product management teams to overcome any barriers to product adoption
3+ years of experience in customer success or equivalent history of increasing customer satisfaction, adoption and retention in a SaaS software environment
~ Comprehensive technical understanding of database concepts
~ Strong organizational skills with the ability to effectively manage all activities, projects, requests, documentation and timelines
~ Strong team player and self-starter with a passion for customer success
~ Demonstrated success leading large-scale, enterprise software engagements from beginning to end in high pressure, high accountability environments
~ Professional certifications such as CTPRP, CRISC or PMP are a plus
~ Ability to travel occasionally and as needed
-
Client Services Representative
2 weeks ago
Farnborough, Hampshire, United Kingdom Artemis Recruitment Consultants Ltd Full timeType of Position: Client Services Representative - Farnborough Pay: £27k - £29k Client Services Representative - Farnborough Our client is looking for a Client Services Representative to work as part of the Client Services team based in Farnborough. Key Responsibilities: Manage inbound and outbound calls and book appointments. Respond to customer...
-
Customer Service Representative
7 hours ago
Basingstoke, United Kingdom Diligenta Full timeCustomer Service RepresentativeStarting at £22,308 per yearMon-Friday, 9am-5pmWinterthur Way, Basingstoke, RG21 6SZDiligenta is a market leader in the Life and Pensions sector, providing outsourced administration services to many of the best known financial services companies in the UK. Our aim is to be acknowledged as the 'best in-class’ platform-based...
-
Customer Service Representative
2 days ago
Basingstoke, Hampshire, United Kingdom Diligenta Full timeCustomer Service Representative Starting at GBP22,308 per year Mon-Friday, 9am-5pm Winterthur Way, Basingstoke, RG21 6SZ Diligenta is a market leader in the Life and Pensions sector, providing outsourced administration services to many of the best known financial services companies in the UK. Our aim is to be acknowledged as the 'best in-class'...
-
Customer Service Representative
1 day ago
Aldershot, Hampshire, United Kingdom Driver Hire Group Services Ltd Full timeCustomer Service Representative ** FULL UK DRIVING LICENCE REQUIRED** Location: Aldershot Salary: £23,872.99 Full time and permanent position Shift Pattern: Monday to Friday (+ Saturdays on rota) - 40 hours per week. Start & Finish Times: Mon-Fri = 8:30am-5:30pm Saturdays = 8:30am-12:30pm (Some on-call / out of hours will be on the rota for this role)...
-
French speaking Sales Representative
3 weeks ago
Basingstoke, Hampshire, United Kingdom Language Matters Recruitment Consultants Ltd Full timeOur client, a well-known international company within the sport industry, is currently looking for a French-speaking Sales Representative to be part of their vibrant team based in Basingstoke. You will be working closely with the sales department and providing excellent customer service and sales across the France market. The role offers a hybrid scheme 3...
-
Customer Service Advisor
4 weeks ago
Basingstoke, Hampshire, United Kingdom Diligenta Full timeDiligenta is a market leader in the Life and Pensions sector, providing outsourced administration services to many of the best known financial services companies in the UK. Our aim is to be acknowledged as the 'best in-class' platform-based Life and Pensions Administration Service provider. Due to the growth of our company, we will be recruiting multiple...
-
Client Representative Crewing Coordinator
2 weeks ago
Liphook, Hampshire, United Kingdom Allen & York Ltd Full timeClient Representative Crewing Coordinator-£Competitive Liphook UK We are delighted to be working with a Leading offshore engineering and environmental consultancy with an established international profile of largescale offshore developments. Our client is looking for a Client representative to provide day to day service delivery of planning and...
-
Field Service Engineer
2 days ago
Basingstoke, United Kingdom Client Full timeField Service Engineer (Full Product Training / Ex-Armed Forces)BasingstokeMobile role - covering the UK£32,000 - £42,000 + Full Industry/Product Training + Long-Term Career Progression + Overtime + Door to Door Travel + Vehicle + Fuel card + Growing Business + Company BenefitsExcellent opportunity for an Engineer to work for a leading business, with...
-
Client Services Lead
1 day ago
Basingstoke, Hampshire, United Kingdom Robertson & Sumner Ltd Full timeDo you want to work amongst the brightest, most passionate people in the tech industry? Our client is seeking a talented Client Services Lead to join their vibrant team based in Basingstoke, your role will be client facing role at a senior level to include leadership of a team of Account Managers and direct engagement with clients. The focus is to nurture...
-
Customer Services Representative
1 day ago
Farnborough, Hampshire, United Kingdom Mulberry Recruitment Full time[vc_row][vc_column][vc_column_text] Customer Services Representative Location : Farnborough Salary £26,500 + benefits My client who are based in Farnborough are looking for a Client Service/Customer Service Representative to join their team. We are looking for a candidates who have got strong customer service skills and are professional. This role...
-
Client Services Coordinator
1 month ago
Basingstoke, United Kingdom Creditlink Account Recovery Solutions Ltd Full timeAn opportunity has arisen within our Client Services Department. CARS is a UK debt collection agency dealing with Blue Chip organisations who require our services. We are seeking an enthusiastic, proactive, hardworking & professional individual to work within our busy Client Services Department. Our client services department deal with new data files...
-
Farnborough, Hampshire, United Kingdom Mulberry Recruitment Full timevc_row][vc_column][vc_column_text] Customer Services Representative Location : Farnborough My client who are based in Farnborough are looking for a Client Service/Customer Service Representative to join their team. We are looking for a candidates who have got strong customer service skills and are professional. The purpose of the Client Liaison team is to...
-
Internal Sales Representative
1 month ago
Basingstoke, United Kingdom Sitemaster Supplies Ltd Full timeSitemaster Supplies are a leading supplier of specialist building products to housebuilders across the UK. We specialise in the supply of products including Ironmongery, Cycle Storage, Bird and Bat Boxes, and much much more. We are currently looking to recruit an Internal Sales Representative. As an Internal Sales Representative, you will help us to develop...
-
Senior Client Servicing Administrator
1 week ago
Basingstoke, Hampshire, United Kingdom Adecco Full timeJob Title: Customer Service Administrator Contract Details: Temporary Salary: 12 - 13 per hour Our client is a dynamic and friendly organisation in the construction industry. Known for their outstanding customer service, they are looking for a Customer Service Administrator to join their team in Basingstoke. Handle incoming phone calls from...
-
French speaking Sales Representative
3 weeks ago
Basingstoke, United Kingdom Language Matters Recruitment Consultants Ltd Full timeOur client, a well-known international company within the sport industry, is currently looking for a French-speaking Sales Representative to be part of their vibrant team based in Basingstoke. You will be working closely with the sales department and providing excellent customer service and sales across the France market. The role offers a hybrid scheme 3...
-
French speaking Sales Representative
3 weeks ago
Basingstoke, United Kingdom Language Matters Recruitment Consultants Ltd Full timeOur client, a well-known international company within the sport industry, is currently looking for a French-speaking Sales Representative to be part of their vibrant team based in Basingstoke. You will be working closely with the sales department and providing excellent customer service and sales across the France market. The role offers a hybrid scheme 3...
-
French speaking Sales Representative
8 hours ago
Basingstoke, United Kingdom Language Matters Full timeOur client, a well-known international company within the sport industry, is currently looking for a French-speaking Sales Representative to be part of their vibrant team based in Basingstoke. You will be working closely with the sales department and providing excellent customer service and sales across the France market. The role offers a hybrid scheme 3...
-
Pension Strategist
1 week ago
Hythe, Hampshire, United Kingdom TopSearchGroup Full timeOur client is a global financial institution, offering retail and commercial banking services. The team performs multiple roles and one of the key activities is providing consulting services to all business units across all functional lines. The consultants assist executive board members and business unit CEOs with strategy formulation across the various...
-
Pension Administrator
1 month ago
Basingstoke, United Kingdom Search Consultancy Full time**Pension Administrator** based in Hampshire. Hybrid working Looking for an experienced pension administrator to join a friendly and supportive team. They will support you and reward you for professional qualifications (PMI qualification or equivalent). You will need to have a minimum of 2 years experience in the DBpensions industry. **Skills and...
-
Sales Representative French Speaking
1 month ago
Basingstoke & Deane, Hampshire, United Kingdom Language Matters Recruitment Consultants Ltd Full timeOur client, a well-known international company within the sport industry, is currently looking for a French-speaking Sales Representative to be part of their vibrant team based in Basingstoke. You will be working closely with the sales department and providing excellent customer service and sales across the France market. The role offers a hybrid scheme 3...