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Business Development Executive Team Leader
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![Welcomm Communications](https://media.trabajo.org/img/noimg.jpg)
Business Development Executive
2 months ago
ABOUT WELCOMM
We are an award-winning supplier of managed business communications based in the Midlands.
We pride ourselves on providing exceptional customer and operational support – it’s what we do best. In recognition of this, we have won O2’s prestigious Direct Business Partner of the Year Award for 6 consecutive years from 2018 to 2023 – an unprecedented accolade never achieved by any other O2 partner.
A culture of excellence thrives within our vibrant organisation, and our incredible teams go above and beyond for our customers. We foster a collaborative and innovative work environment, really bringing that family feel to business.
Through strategic acquisitions and a dedicated focus on developing our people, we have expanded our product and services portfolio to become a trusted communications partner to thousands of businesses across the UK. From being the first mobile retailer in the Midlands, to the business communication specialists we are today, we have a proud history and strive to continue to grow within the industry
JOB PURPOSE
Are you looking to kick-start your career in sales? Or perhaps you're an experienced accounts or telesales executive, or a customer service advisor seeking new horizons with ample training, development, and growth prospects? Are you craving a vibrant and inclusive workplace?
Look no further This opportunity offers an exhilarating chance to learn and cultivate sales experience within a dynamic and supportive team.
Following your induction and training programme, your day-to-day would involve a mixture of dynamic tasks aimed at fueling business growth, seizing market opportunities, and fostering relationships. Crafting proposals and pitches that resonate with clients is crucial. Additionally, understanding the customer’s needs and devising strategies to meet them is fundament to the role, ensuring customers satisfied and ultimately generating sales for Welcomm.
In a business that is constantly evolving, the successful candidate will need to have a passion for a career in sales and business development, who can work independently and provide exceptional customer service and build customer relationships.
RESPONSIBILITIES
- Work with your accounts to identify, sell and expand suitable solutions across your customer base in order to achieve KPIs.
- Build strong relationships with customers through quality calls and seek out new opportunities for prospective new business.
- Positively challenge obstacles and customer concerns by analysing customer needs and future plans in order to identify solutions to current and future problems.
- Ensure all customers with contractual agreements are resigned prior to their agreement/contract expiry date to strengthen customer relationships and earn commission.
ABOUT YOU
Essential:
- Ideally, you will have experience in telesales, account management or customer service but full training will be provided for candidates without experience who are seeking a career in sales.
- You will have a passion for sales with a strong customer focus and be a quick learner who has the ability to adapt to new technologies.
- You will be someone who is able to quickly build rapport with prospective customers by actively listening to identify customer needs and be a trusted advisor, proposing solutions to benefit the customer.
- You will be a clear, confident and influential communicator with a positive, proactive and professional approach.
- You will have effective time management, organisation and multi-tasking skills to manage multiple tasks with a high degree of accuracy and attention to detail.
Desirable:
- It would be an added bonus if you had experience of the IT, fixed line or mobile industry and be conversant with CRM systems.
WHAT WE OFFER
- Competitive salary and an enhanced annual leave entitlement with the option to purchase or sell additional days.
- Employee recognition events, awards, and incentives.
- Company sick pay.
- Healthcare cashback plan to help with medical and therapy bills, 24/7 GP access and an employee assistance programme (EAP).
- Retail and hospitality discounts through Perkbox.
- O2 Priority.
At Welcomm we take our corporate social responsibilities seriously. We are very active in our community, proudly supplying communication solutions to many local businesses, fundraising for our charity partners, as well as sponsoring and volunteering at local events.
We embrace diversity at Welcomm. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, neurodiversity, gender reassignment or identity, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to present your best self.
Disclosure and barring (DBS) check
As part of our partner agreement with O2, we are required to carry out a Basic Disclosure (Criminal Conviction Certificate) check for all our employees.