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Business Advisor
1 month ago
Job Description
Business Advisor
Location: Sheffield / Hybrid (Office Attendance 2 Days Per Week)
Contract: Permanent
Hours: Full time
Salary: Between £23,500 to £25,000 depending upon experience
Please note that any same band and job family internal moves will not present any pay increase.
Our Hub Team have a unique opportunity available for a relationship driven individual who is interested in making a real impact in helping small businesses receive the financial support they need. The Hub works directly with the Start Up Loans programme, which is focused on promoting growth within the UK economy through supporting individuals to start their own businesses.
Led by a Delivery Manager, you will work with small business owners at all stages of Start Up Loans Applications from those not yet trading through to those up to two years trading, providing business support and assessing loan applications. In this unique position, you will be responsible for managing and nurturing your own case load of Start Up Applicants. You will have initial communication as well as ongoing engagement, supporting Applicants through the application process and providing practical guidance and support in order to enable them to reach a full loan assessment.
You will conduct preliminary reviews of new applications to determine eligibility, readiness and support requirements, as well as support Applicants in preparing their business documentation in order to give them the best chance of meeting the schemes assessment criteria. You will provide ongoing business support to Applicants on a 1:1 or group basis, using a range of formats (e.g. phone, online, Skype, email etc.) helping Applicants understand, create, and refine core business documents, including business plans, cash flow forecasts and personal survival budgets. You will also deliver ongoing mentoring support to Loan Recipients to help them make decisions about how to sustain and grow their business.
As part of your role, you will be responsible for loan assessments including conducting due diligence on each Applicant, making recommendations as to whether and why the Applicant should receive a Start Up Loan. Working closely with the schemes Lending Team to agree an outcome for all Applications, you will communicate outcomes to Applicants, and submit relevant documentation for approved applications.
RequirementsTo be successful in this role, you will have experience of working in a targeted and fast paced customer service environment using a range of communication tools; phone, email, online, face-to-face. You will be a natural peoples person, with prior experience of managing relationships. Ideally you will have knowledge of the business support landscape and clear understanding of the challenges facing small business owners as well as knowledge of current regulatory requirements.
You will have excellent interpersonal and relationship building skills, communication skills both written and verbal, attention to detail and commitment to high quality standards. You will be comfortable working with numbers and managing multiple systems, well-organised and target driven, with a passion to succeed and exceed against targets and objectives.
We are proud to offer flexible working arrangements that empower our people to make their own decisions about where, when and how they approach work. We believe that diversity is a strength and welcome candidates from a diversity of backgrounds who can bring a wealth of knowledge, experience and ideas. We are proud that our continued efforts to engage our employees are being recognised through our outstanding workplace 2021 award and Investing in Women Code.
If you’re passionate and want to help the British small-business community, we would love to hear from you.
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