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1st - 2nd IT Line Support Analyst

5 months ago


United Kingdom ISR Recruitment Full time

The Opportunity: Our client is looking for a First Line Support Analyst who is technically skilled and has high customer service skills. Personality and attitude key to this position, you will be the face of the IT department and being able to work with people is crucial. Experience within an IT support or First Line Support role would be beneficial
Knowledge of Windows 11, MAC IOS and Active Directory administration
Exposure to Cloud technologies as well skills in Office 365, Microsoft Exchange, SharePoint and Teams
Service Desk:
Managing networked resources access
Provide end-users support onsite or remote
Installation/update/troubleshooting of software
Asset Management:
Maintain asset registers