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Client Services Partner

4 months ago

London, United Kingdom PubMatic, Inc. Full time

Select how often (in days) to receive an alert: Client Services Partner

Location:

London, ENG, GB

PubMatic (Nasdaq: PUBM) is an independent technology company maximizing customer value by delivering digital advertising’s supply chain of the future.

PubMatic’s sell-side platform empowers the world’s leading digital content creators across the open internet to control access to their inventory and increase monetization by enabling marketers to drive return on investment and reach addressable audiences across ad formats and devices.

Since 2006, our infrastructure-driven approach has allowed for the efficient processing and utilization of data in real time. By delivering scalable and flexible programmatic innovation, we improve outcomes for our customers while championing a vibrant and transparent digital advertising supply chain.

The Client Services Partner, Advertiser Solutions is responsible for supporting Agency & Brand relationships within the PubMatic platform as well as working with current partners and internal teams to fulfil their business needs and optimize their potential for our publishers.

Candidate will do this through various tasks including campaign optimisation, reporting, general account management, program implementation and managing terms and expectations for new and existing clients.

Responsibilities:
  • Work with teams both internal and external to drive business goals and help our clients exceed their KPIs. This includes:
    • Managing troubleshooting and reporting
    • DSP set-up guidance and best practices for buyers
    • Brief responses
    • Optimization best practices
  • Proactively provide strategic recommendations to existing clients to help upsell/drive incremental revenue growth for PubMatic
  • Has a strong understanding of PubMatic’s tech along with media solutions/products and will use this knowledge to demonstrate PubMatic value to clients
  • Be a trusted point of contact for clients and internal asks and will ensure responses are handled in a timely manner
  • Support PubMatic teams with DSP internal testing / activations and tracking
  • Own the SPO proposal process for Advertiser Solutions team
  • Own the monthly reporting to finance for SPO tracking purposes for BoB as well as the client-facing tracking reports
  • Support Activate BoB clients with campaign tracking / reporting
Requirements:
  • 1-3 years applicable experience in either Programmatic Trading, Account Management, Client Services, Sales or Business Development roles in the AdTech industry. Relevant experience includes: publishers, ad network/sales house, SSPs, ad exchanges, DSPs and ad agencies
  • Exposure to and familiarity with Programmatic eco-system and industry at large
  • Knowledge of programmatic buying and selling including: pricing models, optimization tactics, audience trends and buying technologies
  • Proficiency in Excel with a proven ability to convey data and analysis to drive business and strong problem solving skills
  • Experience within a DSP / SSP platform
  • Experience with tools such as Looker, Tableau, PowerBI are a plus
  • Strong presentation (Including PowerPoint) and negotiation skills are a plus

Additional Information

Return to Office : PubMatic employees throughout the globe have returned to our offices via a hybrid work schedule (3 days “in office” and 2 days “working remotely”) that is intended to maximize collaboration, innovation, and productivity among teams and across functions. 

Benefits : Our benefits package includes the best of what leading organizations provide such as, paid leave programs, paid holidays, healthcare, dental and vision insurance, disability and life insurance, physical and financial wellness programs, reimbursement for mobile and fully stocked pantries plus in-office catered lunches 2 days per week.

Diversity and Inclusion : PubMatic is proud to be an equal opportunity employer; we don’t just value diversity, we promote and celebrate it. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

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