Reception / Facilities Assistant

4 weeks ago


Bristol, United Kingdom RWK Goodman Full time

We are currently recruiting for a Receptionist / Facilities Assistant to join our Bristol office. Being the main point of contact for clients visiting the offices by creating an excellent first impression, as well as the main contact for all internal clients within the office.
Providing a warm, welcoming first impression of the highest standard when meeting clients entering the building
Promptly and courteously answering and recording telephone/reception enquiries and dealing with persons calling at the office with appointments or documents
Look after clients in reception area, notifying fee earners of their arrival and showing them into the meeting rooms as required
Working with tact and discretion with clients on the telephone/face-to-face
Using Microsoft Teams, answer telephone enquiries promptly and efficiently
There might be the necessity to cover the reception function in another RWK Goodman office
Ability to flex up and cover colleagues during Annual leave
In conjunction with the local facilities team contacting or arranging maintenance/repair of services where required
Assisting the client contact manager in the procurement of consumables, non-consumables and general services for the office
Managing storeroom, control of rubbish/recycling and kitchen standards
Liaising with the local facilities team regarding post, scanning and reprographics and scanning and archives to store
Provide remote hands for the IT service team. Responsibilities may include checking cable connections, swapping peripherals (keyboards, mice) and being the on-site contact for using the Video Conferencing equipment

Minimum of 5 GCSEs A-C (Including English and Maths)
Experience of dealing with telephone-based enquiries and utilising a switchboard
We exist to unlock potential and create a lasting positive impact for our clients, colleagues and communities. And it s why our clients trust us to be their life-long legal partner.
And for our clients and communities.
Because this isn t just another job in law . This is an opportunity for ambitious legal professionals to develop rewarding careers, in a culture that cares.
If you have a disability, whether visible or not, we want to work with you every step of the way. If you need any reasonable adjustments to accommodate your disability, such as extra time on written assessments, an accessible interview room or a quiet space before and after the interview, please speak to our Recruitment Team so that we can work together to help bring your best self.
Career Development
The framework helps you to understand how your contribution and behaviours are woven together to create the basis for your progression in the firm.



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