Workplace Employee Experience Manager
2 weeks ago
You'll be:
- Designing, developing and implementing engaging events and activities throughout the year to promote employee engagement across the UK teams
- Developing the facility's workplace experience for the Fireblocks London office, creating a positive workplace experience in-office and remotely
- Ensuring the office's effectiveness, which includes but is not limited to keeping all office equipment up-to-date and managing installations and repairs
- Serving as the London onsite point of contact for vendors, including catering, cleaning services, electricians/plumbers, and all contractors needed to run the office
- Researching vendor options and aid in the negotiation process
- Ensure that the workplace supports the health and safety of all employees and visitors and that all activities are in accordance with local laws and codes
- Routinely looking for opportunities to reduce maintenance expenses and ensure documentation and contracts are organised and systematically reviewed
- Supporting and managing all service contracts such as shipping, security, pest control, and cleaning
- Supporting the workplace budget preparation and financial planning
- Engaging with employees and managers to ensure their workplace needs are met, and identify new initiatives to elevate the employee experience both in the physical office and those working from home
- Coordinating with the global team to assist with on/off-site event coordination including A/V, catering needs, cleaning, and security
- Owning internal communications related to the workplace, including a monthly newsletter
- Generating creative and engaging messages, including written copy, visuals, and multimedia for internal communications
- Be an active ambassador for Fireblocks core values
- Strategic calendar management, and making recommendations for your Executives with regard to their time management, prioritisation, delegation, and organisation
- Owning and managing ad-hoc projects, events, and travel arrangements as needed
- Providing highly integrated support for your Executive and help to optimize their teams and direct reports
- Administrative and operational experience at a quickly-scaling or large company
- Experience interacting with all levels of staff from C-level executives to investors in a fast-paced, changing environment while remaining flexible, proactive, resourceful, and efficient
- Strong organisational skills, with superb attention to detail and a strong ability to execute
- Excellent time management skills and experience handling everything with a high level of professionalism and confidentiality
- Communicate, perform, and react well under pressure or in ambiguous situations.
- Experience optimising processes to make them more efficient
- Sensitivity, care and confidence when handling information and situations
- Worked in a proactive environment with the ability to anticipate and respond to the needs of others before problems arise
- Executive Assistant experience is preferred
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