Helpdesk Analyst

4 weeks ago


Leeds, United Kingdom Grassroots Recruitment Limited Full time

Our client, an award-winning tech company, is looking for someone to join their Helpdesk ASAP. As it is a role which will support their external customer base, communication skills are just as important as technical. The last person we placed in this level of role was fast tracked into their IT Services Team, so prospects are genuinely excellent.

The successful candidate is likely to be able to demonstrate: –

  • A degree in a technically focused subject – IT, Maths, Science, etc or equivalent
  • A broad grounding in IT – this will be a role where you will be supporting a bespoke product across multiple platforms so broad IT skills are key
  • Ability and willingness to learn
  • Great communication skills
  • Strong administrative / organisational skills

Some background in a helpdesk position or a technically focused customer service role would be a real advantage but isn’t necessary for the right candidate. Send your CV in the first instance for more information.

To apply, please submit your CV by clicking on the relevant links. If successful you will be contacted by one of our consultants within 3 working days. Unfortunately, due to the volume of applications we expect to receive for this Helpdesk Analyst role, if you do not hear from us within this time you should presume your application has been unsuccessful on this occasion.

Grassroots Recruitment is acting as a recruitment agency and a recruitment business in respect of this Helpdesk Analyst vacancy. Grassroots Recruitment is an equal opportunities employer and recruiter. We welcome applications from all sections of the community, regardless of age, race, sex, sexual orientation, marital status, religion or disability.

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