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3rd line
4 months ago
3rd line / Software & Application Support - LeedsSupporting Users / Systems / Software Support / IT Helpdesk / Service DeskThis leading Leeds-based software company is seeking a motivated and eager 3rd Line Application Support Analyst to join their growing team.You'll play a vital role in supporting clients and ensuring smooth application operation - acting as a point of escalation for the helpdesk and invesigating technical issues on the platform.Here's what you'll be doing:Troubleshoot and diagnose application issues with a keen eye for detail.Work alongside developers to resolve client problems efficiently.Track and document application issues for future reference and improvement.We're looking for someone who:Enjoys learning and thrives in a fast-paced environment.Possesses excellent communication skills to collaborate effectively.Has a strong interest in IT and desires a career in technology.Has experience supporting a business application (bonus points for software company experience).SQL querying skills and experience working with data3rd Line Support experinece, supporting a business application Get in touch with Simon on (phone number removed).3rd line / Software & Application Support - LeedsFor more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_JobsShift F5 Ltd is acting as an Employment Agency in relation to this vacancy