1st Line Technical Support Agent

2 weeks ago


Bracknell Berkshire, United Kingdom Security Cleared Jobs Full time

1st Line Technical Support Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off - mixture of day and nigh 12 hour shifts. Brief Overview of role / project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1st Line Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. Can you be clear concise when engaging the customers, updating the customer efficiently in a prompt manner and own technical issues through to resolution. A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer. For the successful candidate, you will be working within an environment that will expose you to a mixture of network and infrastructure support activities, this will enable you to grow technically alongside your primary support function. Mandatory Skills (Candidate must have all): Attention to detail with right first-time attitude. A motivated self-starter with a focus on processes. Experience working in a customer facing environment. Understanding of ITIL processes would be beneficial. Basic networking knowledge *** You will be required to go through a national security clearance process for this role before you can start this position*** Project People is acting as an Employment Business in relation to this vacancy.



  • Bracknell, United Kingdom Project People Full time

    1st Line Technical Support Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off - mixture of day and nigh 12 hour shifts. Brief Overview of role / project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first...


  • Bracknell, United Kingdom Project People Full time

    1st Line Technical Support AgentBrief Overview of role / project:We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities.A 1st Line Technical Support Agent to add value to an existing...


  • Bracknell, United Kingdom Security Cleared Jobs Full time

    1st Line Technical Support Agent6 month rolling PAYE ContractBracknell on site, 24/7 working 4 days on 4 days off - mixture of day and nigh 12 hour shifts.Brief Overview of role / project:We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point of...


  • Bracknell, United Kingdom Project People Full time

    **1st Line Technical Support Agent** 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off - mixture of day and night 12 hour shifts. **Brief Overview of role / project**: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our...


  • Bracknell, United Kingdom Project People Full time

    **1st Line Technical Support Agent** 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off - mixture of day and night 12 hour shifts. **Brief Overview of role / project**: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our...


  • Bracknell, United Kingdom Project People Full time

    1st Line Technical Support AgentOnsite: BracknellShifts: 4 days on 4 days off/ 12 hour shifts Brief Overview of role / project:We are looking for a candidate to fill a 1st Line Technical Support Agent role with a flexible, dynamic, can-do attitude, working in a fast-paced environment to join a friendly and collaborative team, to be our first point who can...

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  • Bracknell, United Kingdom Project People Full time

    **1st Line Technical Support Agent** **Onsite: Bracknell** **Shifts: 4 days on 4 days off/ 12 hour shifts** **Brief Overview of role / project**: A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer....

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    1st Line Technical Support Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off – mixture of day and night 12 hour shifts. Brief Overview of role / project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first...

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    2 weeks ago


    Bracknell, Berkshire, United Kingdom Project People Full time

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    4 weeks ago


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    1st Line Technical Support Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off – mixture of day and night 12 hour shifts. Brief Overview of role / project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first...


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    Bracknell, United Kingdom Project People Full time

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    1 month ago


    Bracknell, United Kingdom Project People Full time

    1st Line Technical Support Agent Onsite: Bracknell Shifts: 4 days on 4 days off/ 12 hour shifts Brief Overview of role / project: We are looking for a candidate to fill a 1st Line Technical Support Agent role with a flexible, dynamic, can-do attitude, working in a fast-paced environment to join a friendly and collaborative team, to be our first point...

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    1 month ago


    Bracknell, United Kingdom Project People Full time

    1st Line Technical Support AgentOnsite: BracknellShifts: 4 days on 4 days off/ 12 hour shifts Brief Overview of role / project:We are looking for a candidate to fill a 1st Line Technical Support Agent role with a flexible, dynamic, can-do attitude, working in a fast-paced environment to join a friendly and collaborative team, to be our first point who can...

  • First Line Support

    1 month ago


    Bracknell, United Kingdom Project People Full time

    1st Line Technical Support AgentOnsite: BracknellShifts: 4 days on 4 days off/ 12 hour shifts Brief Overview of role / project:We are looking for a candidate to fill a 1st Line Technical Support Agent role with a flexible, dynamic, can-do attitude, working in a fast-paced environment to join a friendly and collaborative team, to be our first point who can...

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    3 days ago


    Bracknell, United Kingdom Project People Full time

    1st Line Technical Support AgentOnsite: BracknellShifts: 4 days on 4 days off/ 12 hour shifts Brief Overview of role / project:We are looking for a candidate to fill a 1st Line Technical Support Agent role with a flexible, dynamic, can-do attitude, working in a fast-paced environment to join a friendly and collaborative team, to be our first point who can...