First Line Support

4 weeks ago

Bracknell, United Kingdom Project People Full time

1st Line Technical Support Agent

Onsite: Bracknell

Shifts: 4 days on 4 days off/ 12 hour shifts

Brief Overview of role / project:

We are looking for a candidate to fill a 1st Line Technical Support Agent role with a flexible, dynamic, can-do attitude, working in a fast-paced environment to join a friendly and collaborative team, to be our first point who can add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must.

For the successful candidate, you will be working within an environment that will expose you to a mixture of network and infrastructure support activities, this will enable you to grow technically alongside your primary support function.

A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer. Be clear and concise when engaging the customers, updating the customer efficiently in a prompt manner and see technical issues through to resolution.

Mandatory Skills (Candidate must have all):

Attention to detail with right first-time attitude.

A motivated self-starter with a focus on processes.

Experience working in a customer facing environment.

Understanding of ITIL processes.

Basic networking knowledge.

  • First Line Support

    4 weeks ago

    Bracknell, United Kingdom Project People Full time

    1st Line Technical Support AgentOnsite: BracknellShifts: 4 days on 4 days off/ 12 hour shifts Brief Overview of role / project:We are looking for a candidate to fill a 1st Line Technical Support Agent role with a flexible, dynamic, can-do attitude, working in a fast-paced environment to join a friendly and collaborative team, to be our first point who can...

  • First Line Support

    1 week ago

    Bracknell, United Kingdom Project People Full time

    Job Description1st Line Technical Support AgentOnsite: BracknellShifts: 4 days on 4 days off/ 12 hour shifts Brief Overview of role / project:We are looking for a candidate to fill a 1st Line Technical Support Agent role with a flexible, dynamic, can-do attitude, working in a fast-paced environment to join a friendly and collaborative team, to be our first...

  • First Line Support

    4 weeks ago

    Bracknell, United Kingdom Project People Full time

    1st Line Technical Support AgentOnsite: BracknellShifts: 4 days on 4 days off/ 12 hour shifts Brief Overview of role / project:We are looking for a candidate to fill a 1st Line Technical Support Agent role with a flexible, dynamic, can-do attitude, working in a fast-paced environment to join a friendly and collaborative team, to be our first point who can...

  • First Line Support

    3 weeks ago

    Bracknell, United Kingdom Project People Full time

    1st Line Technical Support Agent Onsite: Bracknell Shifts: 4 days on 4 days off/ 12 hour shifts Brief Overview of role / project: We are looking for a candidate to fill a 1st Line Technical Support Agent role with a flexible, dynamic, can-do attitude, working in a fast-paced environment to join a friendly and collaborative team, to be our first point...

  • First Line Support

    3 weeks ago

    Bracknell, United Kingdom Project People Full time

    1st Line Technical Support AgentOnsite: BracknellShifts: 4 days on 4 days off/ 12 hour shifts Brief Overview of role / project:We are looking for a candidate to fill a 1st Line Technical Support Agent role with a flexible, dynamic, can-do attitude, working in a fast-paced environment to join a friendly and collaborative team, to be our first point who can...

  • First Line Support

    1 week ago

    Bracknell, United Kingdom Project People Full time

    1st Line Technical Support AgentMaximise your chances of a successful application to this job by ensuring your CV and skills are a good match.Onsite: BracknellShifts: 4 days on 4 days off/ 12 hour shifts Brief Overview of role / project:We are looking for a candidate to fill a 1st Line Technical Support Agent role with a flexible, dynamic, can-do attitude,...

  • First Line Support

    13 minutes ago

    Bracknell, United Kingdom Project People Full time

    1st Line Technical Support AgentMaximise your chances of a successful application to this job by ensuring your CV and skills are a good match.Onsite: BracknellShifts: 4 days on 4 days off/ 12 hour shifts Brief Overview of role / project:We are looking for a candidate to fill a 1st Line Technical Support Agent role with a flexible, dynamic, can-do attitude,...

  • First Line Support

    2 weeks ago

    Bracknell, United Kingdom Project People Full time

    1st Line Technical Support Agent6 month rolling PAYE ContractBracknell on site, 24/7 working 4 days on 4 days off – mixture of day and night 12 hour shifts. Brief Overview of role / project:We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point...

  • First Line Support

    2 weeks ago

    Bracknell, United Kingdom Project People Full time

    1st Line Technical Support Agent6 month rolling PAYE ContractBracknell on site, 24/7 working 4 days on 4 days off – mixture of day and night 12 hour shifts. Brief Overview of role / project:We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point...

  • First Line Support

    2 weeks ago

    Bracknell, United Kingdom Project People Full time

    1st Line Technical Support Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off – mixture of day and night 12 hour shifts. Brief Overview of role / project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first...

  • First Line Support

    2 weeks ago

    Bracknell, United Kingdom Project People Full time

    1st Line Technical Support Agent6 month rolling PAYE ContractBracknell on site, 24/7 working 4 days on 4 days off – mixture of day and night 12 hour shifts. Brief Overview of role / project:We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point...

  • First Line Support

    1 week ago

    Bracknell, United Kingdom Project People Full time

    1st Line Technical Support AgentAll potential candidates should read through the following details of this job with care before making an application.6 month rolling PAYE ContractBracknell on site, 24/7 working 4 days on 4 days off – mixture of day and night 12 hour shifts. Brief Overview of role / project:We are looking for someone with a flexible,...

  • First Line Support

    2 weeks ago

    Bracknell, Berkshire, United Kingdom Project People Full time

    1st Line Technical Support Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off – mixture of day and night 12 hour shifts. Brief Overview of role / project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first...

  • First Line Support

    2 weeks ago

    Bracknell, Berkshire, United Kingdom Project People Full time

    1st Line Technical Support Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off – mixture of day and night 12 hour shifts. Brief Overview of role / project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first...

  • First Line Support Agent

    6 days ago

    Bracknell, Berkshire, United Kingdom Project People Full time

    Shifts: 4 days on 4 days off/ 12 hour shifts Brief Overview of role / project: We are looking for a candidate to fill a 1st Line Technical Support Agent role with a flexible, dynamic, can-do attitude, working in a fast-paced environment to join a friendly and collaborative team, to be our first point who can add value to an existing technically diverse...

  • 1st Line Technical Support

    1 week ago

    Bracknell, United Kingdom Project People Full time

    **1st Line Technical Support Agent** 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off - mixture of day and night 12 hour shifts. **Brief Overview of role / project**: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our...

  • 1st Line Technical Support Agent

    2 weeks ago

    Bracknell, United Kingdom Project People Full time

    1st Line Technical Support Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off - mixture of day and nigh 12 hour shifts. Brief Overview of role / project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first...

  • 1st Line Support

    4 weeks ago

    Bracknell, United Kingdom Proactive Appointments Full time

    ** 1st Line Support Our client is urgently looking for an experienced 1st Line Support Analyst to join their team based in Bracknell, on a permanent basis. This role would suit an IT graduate or someone looking for their next role in IT having already gained some experiencein a similar role with certifications such as ITIL and preferably Microsoft...

  • 2nd Line Support Analyst

    4 weeks ago

    Bracknell, United Kingdom Proactive Appointments Full time

    ** 2nd Line Support Our client is urgently looking for an experienced 2nd Line Support Analyst to join their team based in Bracknell, on a permanent basis. This role would suit someone looking for their next role in IT having already gained some experience in a similar rolewith certifications such as ITIL and preferably Microsoft certifications. In the role...

  • 1st Line Technical Support Agent

    20 hours ago

    Bracknell, Berkshire, United Kingdom Security Cleared Jobs Full time

    1st Line Technical Support Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off - mixture of day and nigh 12 hour shifts. Brief Overview of role / project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point...