Technical Support Representative

2 weeks ago


Bracknell Berkshire, United Kingdom Project People Full time
Job Description

1st Line Technical Support Agent - On-site in Bracknell

Brief Overview of role / project:

We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities.

A 1st Line Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must.

Can you be clear concise when engaging the customers, updating the customer efficiently in a prompt manner and own technical issues through to resolution.

A standard day can include liaising directly with on-site engineers to assist them in resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer.

For the successful candidate, you will be working within an environment that will expose you to a mixture of network and infrastructure support activities, this will enable you to grow technically alongside your primary support function.

Mandatory Skills (Candidate must have all):

Attention to detail with right first-time attitude.

•A motivated self-starter with a focus on processes.

•Experience working in a customer facing environment.

•Understanding of ITIL processes would be beneficial.

•Basic networking knowledge



  • Bracknell, United Kingdom Rise Technical Recruitment Limited Full time

    **AV Engineer (Technical Support)** **£30,000 - £35,000 + (1k Bonus) + Private Healthcare + Share Incentive + Specialist Training + Progression** **Bracknell (Commutable from: Reading, Basingstoke, Camberley, Woking, Farnborough, Windsor, Slough)** Are you a Security / AV Engineer looking for an office based role with specialist training working for a...


  • Bracknell, Berkshire, United Kingdom CXC Global Full time

    Internal Sales Representative (Electrical Wholesale) CXC is delighted to be working with a leading distributor in the electrical wholesale industry, dedicated to providing top-quality products and exceptional service, who is currently seeking a dynamic and motivated Internal Sales Representative to join their Bracknell team. The ideal candidate will...


  • Bracknell, Berkshire, United Kingdom CXC Global Full time

    Internal Sales Representative (Electrical Wholesale) CXC is delighted to be working with a leading distributor in the electrical wholesale industry, dedicated to providing top-quality products and exceptional service, who is currently seeking a dynamic and motivated Internal Sales Representative to join their Bracknell team. The ideal candidate will...


  • Bracknell, United Kingdom Rise Technical Recruitment Limited Full time

    **Security / AV Engineer (Technical Support)** **£30,000 - £35,000 + (1k Bonus) + Private Healthcare + Share Incentive + Specialist Training + Progression** **Bracknell (Commutable from: Reading, Basingstoke, Camberley, Woking, Farnborough, Windsor, Slough)** Are you a Security / AV Engineer looking for an office based role with specialist training...


  • Bracknell, Berkshire, United Kingdom Woop ltd Full time

    We are on the lookout for a talented Technical Support Engineer to join an expanding integrator, offering a fantastic range of benefits aimed at promoting a healthy work-life balance. From money-saving schemes with popular brands to a focus on mental health and wellbeing, they strive to ensure everyone feels like part of their extended family. As the...


  • Bracknell, Berkshire, United Kingdom Woop ltd Full time

    We are on the lookout for a talented Technical Support Engineer to join an expanding integrator, offering a fantastic range of benefits aimed at promoting a healthy work-life balance. From money-saving schemes with popular brands to a focus on mental health and wellbeing, they strive to ensure everyone feels like part of their extended family. As the...


  • Bracknell, Berkshire, United Kingdom Woop ltd Full time

    We are on the lookout for a talented Technical Support Engineer to join an expanding integrator, offering a fantastic range of benefits aimed at promoting a healthy work-life balance. From money-saving schemes with popular brands to a focus on mental health and wellbeing, they strive to ensure everyone feels like part of their extended family. As the...


  • Bracknell, Berkshire, United Kingdom Woop ltd Full time

    We are on the lookout for a talented Technical Support Engineer to join an expanding integrator, offering a fantastic range of benefits aimed at promoting a healthy work-life balance. From money-saving schemes with popular brands to a focus on mental health and wellbeing, they strive to ensure everyone feels like part of their extended family. As the...


  • Bracknell, United Kingdom Medacs Healthcare Full time

    Role: COVID-19 Lighthouse Testing Laboratory: IT and Technical Support Shifts: Day / Night Shift Rotation (Facility operates 24/7) Location: Reading (2 Days on-site at Bracknell per Week) **JOB PURPOSE** The post holder will provide IT and Technical support to the COVID-19 Lighthouse Testing Laboratory by: - Providing first line technical support and...


  • Bracknell, Berkshire, United Kingdom Mestec Limited. Full time

    The Role Due to expansion and growth, Eyelit Technologies is seeking a Development Technical Support Engineer (DTSE) to support our MESTEC product line. As part of our Professional Services Team, the DTSE will play a crucial role in deliveringkey performance metrics for the Professional Services Team. MESTEC provides a suite of manufacturing management...


  • Bracknell, United Kingdom Lynx Recruitment Ltd Full time

    **Business Development Representatives - Bracknell, Berkshire** Are you a sales professional with a passion for technology and a track record of closing deals? We're looking for a Business Development Representative to join a growing team and help drive sales of cutting-edge solutions to enterprise customers. As a Business Development Representative, you...


  • Bracknell, United Kingdom Woop ltd Full time

    We are on the lookout for a talented Technical Support Engineer to join an expanding integrator, offering a fantastic range of benefits aimed at promoting a healthy work-life balance. From money-saving schemes with popular brands to a focus on mental health and wellbeing, they strive to ensure everyone feels like part of their extended family.As the...


  • Bracknell, Berkshire, United Kingdom NEP Group Full time

    Career Opportunities with NEP Group Inc. A great place to work. Current job opportunities are posted here as they become available. As a Technical Project Manager, you will assist and devise technical solutions for broadcast services, working in tandem with Operations and Engineering to ensure continuity of services and delivery from across the business....


  • Bracknell, United Kingdom Intequal Full time

    **Vacancy Overview**: This is an exciting opportunity for somebody looking to kickstart their career in IT. The role involves direct technical support for external customers using remote software, the role also involves running demos for customers and testing new product launches.There is also internal end user support. **Working Week**: Monday to Friday....


  • Bracknell, United Kingdom Evo Payments Full time

    Technical Support Specialist **Title**: Technical Support Specialist **Division**: Operation UK & Ireland **Location**: EVO, Bracknell **Reports to**: Manager, Technical Services **Term**: Fulltime, permanent **Role Overview** EVO Payments International is an exciting and growing company that is dedicated to providing innovative products, outstanding...


  • Bracknell, Berkshire, United Kingdom CXC Global Full time

    Summary: CXC is partnering with a leading distributor in the electrical wholesale industry in Bracknell to find an Internal Sales Representative. This role requires a dynamic individual with a sales background and excellent communication skills, dedicated to delivering exceptional service to customers. The Internal Sales Representative will play a vital role...


  • Bracknell, Berkshire, United Kingdom CXC Global Full time

    Summary: CXC is partnering with a leading distributor in the electrical wholesale industry in Bracknell to find an Internal Sales Representative. This role requires a dynamic individual with a sales background and excellent communication skills, dedicated to delivering exceptional service to customers. The Internal Sales Representative will play a vital role...


  • Bracknell, United Kingdom GFR Tech Ltd Full time

    **Job Title**: IT Technical Support Specialist **Location**: Bracknell **Salary**:£27,000 - £33,000 (Experience Dependant) **Job Type**:Permanent, full time (42.5 hrs p/w) **The Company**: GFR Tech provide end to end IT Solutions and Managed IT Services for small to medium sized businesses. We provide Consultancy, Installation and IT Support Services....

  • Technical Support

    4 weeks ago


    Bracknell, United Kingdom Westminster Forum Projects Full time

    We are actively recruiting an enthusiastic individual to join our team. Westminster Forum Projects are currently recruiting for an IT & Technical Support Assistant to join the team, providing technical support on internal IT issues and leading the technical aspect of the company’s online conferences. **The role -** Online conferences - Technical...


  • Bracknell, United Kingdom 83zero Ltd Full time

    Company Overview Our client is the market leader in Print Management software and they're growing their Technical Support team in Bracknell. They're looking for Technical Engineers or Consultants from the Print Management space, who love technical troubleshooting and going above and beyond for customers! This is a hybrid-based role and would...