Complaints Advisor

2 weeks ago


Burgess Hill, United Kingdom Clearwater People Solutions Ltd Full time

Our client, a forward-thinking not-for-profit organisation, is currently recruiting for an Employee Relations Advisor to join their HR team. The Employee Relations Advisor will use their ER expertise to support people managers with all aspects of employee relations and will be responsible for dealing with and investigating a range of complex ER cases.
Responsibilities for the Employee Relations Advisor

Provide advice and case management across the organisation for disciplinary, grievance, and formal capability/performance, long-term absence and AWOL issues, working in accordance with employment law, best practice and people policies and procedures
Support People Business Partners with restructuring projects, redundancies and TUPE situations where required
Key Skills & Experience for the Employee Relations Advisor
Proven experience working in an HR / ER Advisor role


Up-to-date knowledge of employment legislation and HR best practices and ability to practically implement.



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