Photographic & Video Sales Advisor
4 months ago
**The Company**
Park Cameras is a leading independent specialist photography and videography retailer, with state-of-the-art stores in Burgess Hill and central London. We aspire to sell great kit, at great prices, with honest advice and always with a smile. As well as selling the latest gear, we buy & sell used equipment and offer a wide range of photo printing services and photographic courses. We offer unrivalled customer service and superior product knowledge, maintaining a range of more than 13,000 products with next-day delivery available through our fast-growing internet business. Established over 50 years ago and employee-owned, we now employ over 65 people and have won over 100 customer service awards.
**The Role**
An exciting opportunity has arisen for a **Photographic & Video Sales Advisor** in our Burgess Hill store. Reporting to the Store Manager and working as part of a team of 8, you will be responsible for providing customers with great face-to-face service and product advice, closing sales, recording sales through the till, and assisting the day-to-day store sales operations.
**The Person**
You will be interested in photography and show a natural enthusiasm for acquiring technical knowledge of new cameras, lenses, and accessories. In return we offer a competitive salary, commission, incentives, and excellent employee benefits.
**Key Responsibilities**
- Greeting customers entering the store
- Assisting shoppers with product information and locating items they may be interested in
- Delivering fantastic customer service and ensuring customers are delighted
- Managing customer complaints and escalating to the manager where appropriate
- Dealing with general queries and seeking advice from elsewhere where required
- Processing sales through the till and ensuring relevant receipts and documentation are provided
- Handling cash, debit, or credit card
- Handling returns, exchanges, part-exchanges, purchases of used equipment and in-store collections
- Assisting with product placement and in-store promotional activity
**Job Types**: Full-time, Permanent
**Salary**: £21,600.00-£22,500.00 per year
**Benefits**:
- Company pension
- Employee discount
- Free parking
- On-site parking
- Profit sharing
- Sick pay
Schedule:
- 8 hour shift
Supplemental pay types:
- Commission pay
**Experience**:
- Retail sales: 1 year (preferred)
- Customer service: 1 year (preferred)
- Photography: 1 year (preferred)
Work Location: In person
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