Customer Contact Centre Officer

3 weeks ago


North London, United Kingdom Look Ahead Care and Support Full time

We're looking for a kind, compassionate and efficient Customer Contact Centre Officer to join our Customer service team located at our Head Office moving to Caledonian Road this year.

£25,600.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at ...



  • London, United Kingdom Tate Full time

    **Customer Service Contact Centre - Full Time & Part time positions available** **£13.00 per hour** **Ongoing Temp** **Hybrid Working** **Location - Colindale, Edgware** Tate are currently recruiting for a Contact Centre Officers to join our client, one of the UK's top housing associations based in Barnet, North London, on a temporary on-going...


  • Westminster, Greater London, United Kingdom Aatom Recruitment Full time

    Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Contact Centre Manager on a 3 months contract with a possibility of further extension. Main accountabilities: Be responsible and accountable for the day-to-day delivery to enable the team to operate effectively and consistently deliver a first-class quality customer...

  • Director of Contact

    1 month ago


    London, United Kingdom Reed Finance Full time

    This high profile Central Government organisation is recruiting for a Permanent Director of Transformation within a high-profile 24/7 Central Government Contact Centre Demonstrable leadership within a significant size and complex contact / call centre is essential - To lead the planning and delivery of the Command and Control Service, which operates on a...


  • North West London, United Kingdom Curzon & Fawood Nursery Schools & Family Wellbeing Centre Full time

    **Curzon & Fawood Nursery Schools & Family Wellbeing Centre are seeking appoint a Centre Support Officer** **Permanent Full Time Role** Scale 6 Point 18-22 £27,344 - £29,439 plus £2,094 LW **We are recruiting for a Centre Support Officer to work within the Family Wellbeing Centre team.** - **Provide administration and reception support to managers and...


  • London, United Kingdom Adecco Full time

    Role: Contact Centre Specialist Pay Rate: Competitive Duration: 3-month contract, that has the potential to turn into a permanent role. Hours: 9am - 5pm - office based Location: Beaufort House, 15 St Botolph Street, London EC3A 7QU Are you a people person? Are you a good listener who has the want to resolve customer issues? Then this role is for...


  • London, United Kingdom Adecco Full time

    Role: Contact Centre SpecialistPay Rate: CompetitiveDuration: 3-month contract, that has the potential to turn into a permanent role.Hours: 9am - 5pm - office basedLocation: Beaufort House, 15 St Botolph Street, London EC3A 7QUAre you a people person? Are you a good listener who has the want to resolve customer issues? Then this role is for you:A great...


  • London, United Kingdom TheICEway Full time

    A Contact Centre Manager is needed to join our team at theICEway, a leading IT services and technology consultancy based in Welwyn Garden City. This is an in office role - full time 37.5 hours a week - hours are predominantly going to be Monday to Friday between the hours of 8am - 6pm on a rota basis. This is an excellent opportunity to progress your...


  • London, United Kingdom L&Q Full time

    L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the Southeast. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the...


  • London, United Kingdom Adecco Full time

    Role: Contact Centre Specialist Pay Rate: Competitive Duration: 3-month contract, that has the potential to turn into a permanent role. Hours: 9am - 5pm - office based Location: Beaufort House, 15 St Botolph Street, London EC3A 7QU Are you a people person? Are you a good listener who has the want to resolve customer issues? Then this role is for you: ...


  • London, United Kingdom BRACKENBERRY INTERIMS Full time

    **About the Role** **Responsibilities**: - Provide exceptional customer service as the first point of contact for residents. - Actively listen and demonstrate empathy when supporting residents with their needs. - Work towards achieving positive outcomes by focusing on swift resolutions to enquiries. - Answer inbound calls within agreed service level...


  • London, United Kingdom Venn Group Full time

    Venn Group is currently supporting a Local Authority client to recruit an interim Contact Centre Improvement Lead.Daily rate: £400 umbrellaIR35 Status: InsideWorking to the Assistant Director for Resident Experience, the Contact Centre Improvement Lead will work across: Corporate Contact Centre including telephony systems and channel shift; Workforce...


  • London, Greater London, United Kingdom Venn Group Full time

    Venn Group is currently supporting a Local Authority client to recruit an interim Contact Centre Improvement Lead.Daily rate: £400 umbrellaIR35 Status: InsideWorking to the Assistant Director for Resident Experience, the Contact Centre Improvement Lead will work across: Corporate Contact Centre including telephony systems and channel shift; Workforce...


  • London, United Kingdom Venn Group Remote Work Freelance Full time

    Venn Group is currently supporting a Local Authority client to recruit an interim Contact Centre Improvement Lead. Daily rate: £400 umbrella IR35 Status: Inside Working to the Assistant Director for Resident Experience, the Contact Centre Improvement Lead will work across: Corporate Contact Centre including telephony systems and channel shift; Workforce...


  • London, United Kingdom Venn Group Full time

    Venn Group is currently supporting a Local Authority client to recruit an interim Contact Centre Improvement Lead. Daily rate: £400 umbrella IR35 Status: Inside Working to the Assistant Director for Resident Experience, the Contact Centre Improvement Lead will work across: Corporate Contact Centre including telephony systems and channel shift; Workforce...


  • London, United Kingdom Sudale Search & Select Full time

    Are you interested in working for a well recognised, growing Fintech business? Have you managed a specialist team within complaints & fraud? Are you keen to work within a London office 3 days per week? Sudale Search is excited to be engaged with this rapidly growing Fintech organisation as they pump further investment into their Contact Centre operation....


  • London, United Kingdom Spencer Clarke Group Full time

    My client in Central London is looking to appoint a talented Contact Centre Improvement Lead on a Contract basis. The role will play a key role in supporting the current improvement programme, including embedding and training a new IT system. This is a very can-do role. About the role: Based in Central London (Hybrid): Act as an operational lead,...


  • London, United Kingdom Spencer Clarke Group Full time

    My client in Central London is looking to appoint a talented Contact Centre Improvement Lead on a Contract basis.The role will play a key role in supporting the current improvement programme, including embedding and training a new IT system. This is a very can-do role. About the role:Based in Central London (Hybrid):Act as an operational lead, delivering...


  • London, United Kingdom Spencer Clarke Group Full time

    My client in Central London is looking to appoint a talented Contact Centre Improvement Lead on a Contract basis. The role will play a key role in supporting the current improvement programme, including embedding and training a new IT system. This is a very can-do role. About the role: Based in Central London (Hybrid): Act as an operational lead,...


  • London, United Kingdom Akton Recruitment Full time

    Customer Services Contact Officer £16 per hour Key Responsibilities: - Following call handling procedures for making and recording of calls. - Contact allocated cases. - Input all gathered data onto local and national systems. - Completing internal case reporting forms. - Complete data return requirements. - Prioritising lists of new cases and ongoing...


  • London, United Kingdom Spencer Clarke Group Full time

    My client in Central London is looking to appoint a talented Contact Centre Improvement Lead on a Contract basis. The role will play a key role in supporting the current improvement programme, including embedding and training a new IT system. This is a very can-do role. About the role: Based in Central London (Hybrid): Act as an operational lead,...