Zenopa | Service Engineer
2 days ago
Company information
Our client is a global leader in the laboratory diagnostics market, specializing in the immunodiagnostics and molecular diagnostics segments looking to onboard Service Engineer within the Diagnostics or Wider Medical space looking to up skill their product knowledge within immunodiagnostics.
Job purpose
As a Service Engineer, you will be responsible for providing responsive, effective, and professional technical service and support to customers via phone and via site visits, always with the aim of maximising equipment up time and productivity.
Responsibilities
- Provide phone support to address technical issues within contract-defined response times (e.g., 1 hour).
- Visit customer sites to troubleshoot, repair equipment, and meet response times (e.g., same-day or next-day).
- Perform preventative maintenance (PM) per schedules and corporate standards.
- Install upgrades to ensure instrument performance, safety, and reliability.
- Support instrument installation, decommissioning, and laboratory system interfacing.
- Handle technical hotline support, assist customers, and create/dispatch work orders.
- Manage a small U.K. parts stock, including inventory control, shipping, and replenishment.
Personal Specification
- Bachelors degree or appropriate HNC/HND
- Minimum 2 years experience as field service engineer within a medical laboratory environment
- Immunoassay experience(desirable not essential)
- Experienced within robotics, industrial print or liquid handling experience would also be considered
- Full, clean drivers license.
Package
- Base salary up to £47,000 depending on experience level
- Bonus up to 10% of base salary
- Company Car
- Pension scheme - employer contributes up to 12% of base salary
- No overtime or on call
- 25 days + Bank Holidays
JBRP1_UKTJ
-
Zenopa | Service Engineer
2 weeks ago
Dartford, Kent, United Kingdom Zenopa Full timeJob Description Company information Our client is a global leader in the laboratory diagnostics market, specializing in the immunodiagnostics and molecular diagnostics segments looking to onboard Service Engineer within the Diagnostics or Wider Medical space looking to up skill their product knowledge within immunodiagnostics. Job purpose As a Service...
-
Zenopa | Service Engineer
2 weeks ago
Dartford, United Kingdom Zenopa Full timeCompany information Our client is a global leader in the laboratory diagnostics market, specializing in the immunodiagnostics and molecular diagnostics segments looking to onboard Service Engineer within the Diagnostics or Wider Medical space looking to up skill their product knowledge within immunodiagnostics.Job purpose As a Service Engineer, you will be...
-
Zenopa | Service Engineer
1 week ago
Dartford, United Kingdom Zenopa Full timeCompany information For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.Our client is a global leader in the laboratory diagnostics market, specializing in the immunodiagnostics and molecular diagnostics segments looking to onboard Service Engineer within the Diagnostics or Wider Medical space...
-
Service Engineer Position
2 weeks ago
Dartford, Kent, United Kingdom Zenopa Full timeJob OverviewAt Zenopa, we are seeking a skilled Service Engineer to join our team in the diagnostics equipment space. The successful candidate will be responsible for providing technical support and maintenance services to our clients.Key Responsibilities:Deliver exceptional customer service via phone and on-site visits to ensure timely resolution of...
-
Service Engineer
52 minutes ago
Dartford, Kent, United Kingdom Zenopa Full timeJob Title:Service Engineer - Equipment ExpertAbout the Company:Zenopa is a leading recruitment agency, providing top talent to various industries including laboratory diagnostics.Job Description:We are seeking a highly skilled Service Engineer - Equipment Expert to join our client's team. As a Service Engineer - Equipment Expert, you will be responsible for...
-
Laboratory Service Professional
2 weeks ago
Dartford, Kent, United Kingdom Zenopa Full timeJob DescriptionCompany BackgroundZenopa is a global leader in the laboratory diagnostics market, specializing in immunodiagnostics and molecular diagnostics.Job PurposeAs a Medical Equipment Maintenance Technician, you will be responsible for maintaining and repairing medical equipment used in laboratory settings.ResponsibilitiesYour key responsibilities...
-
Service Delivery Specialist
2 weeks ago
Dartford, Kent, United Kingdom Zenopa Full timeAbout the RoleWe are seeking a highly skilled Service Delivery Specialist to join our team at Zenopa. As a key member of our diagnostics division, you will be responsible for providing responsive and effective service support to our clients.Job PurposeThe primary purpose of this role is to ensure that our clients receive high-quality service and support,...
-
Technical Support Specialist
2 weeks ago
Dartford, Kent, United Kingdom Zenopa Full timeAbout the RoleZenopa is looking for a highly motivated Technical Support Specialist to join our team. In this role, you will be responsible for delivering top-notch technical support services to our clients.Responsibilities:Provide fast and effective technical assistance via phone and site visits to minimize equipment downtime.Conduct routine maintenance and...
-
Laboratory Solutions Specialist
3 weeks ago
Dartford, Kent, United Kingdom Zenopa Full timeLaboratory Solutions Specialist Job DescriptionZenopa is a global leader in the laboratory diagnostics market, and we're looking for a talented Laboratory Solutions Specialist to join our team. This role offers an exciting opportunity to work with cutting-edge technology and contribute to the advancement of laboratory diagnostics.Key...
-
Technical Support Specialist
3 weeks ago
Dartford, United Kingdom Zenopa Full timeJob Overview: Zenopa is seeking a skilled Service Engineer to join their team in the diagnostics space. As a key member of the service team, you will be responsible for delivering exceptional technical support and service to customers across the UK.About the Role: This is an exciting opportunity for a motivated and experienced field service engineer to work...
-
Diagnostics Equipment Technician
2 weeks ago
Dartford, Kent, United Kingdom Zenopa Full timeJob DescriptionWe are seeking an experienced Diagnostics Equipment Technician to join our team at Zenopa. As a key member of our team, you will be responsible for ensuring the smooth operation of diagnostic equipment.Main Responsibilities:Offer expert technical support and guidance to customers via phone and on-site visits.Carry out routine maintenance and...
-
Medical Product Support Professional
3 weeks ago
Dartford, Kent, United Kingdom Zenopa Full timeMedical Product Support Professional Job SummaryZenopa is a leading provider of laboratory diagnostics solutions, and we're seeking a highly skilled Medical Product Support Professional to join our team. In this role, you will provide expert-level technical support and contribute to the development of our medical products.Key Responsibilities:Provide...
-
Diagnostics Expert
3 weeks ago
Dartford, Kent, United Kingdom Zenopa Full timeJob Title: Diagnostics ExpertAbout the Role:We are seeking a skilled Diagnostics Expert to join our team at Zenopa. As a key member of our diagnostic solutions team, you will be responsible for providing responsive support and developing in-depth product knowledge within immunodiagnostics.Key Responsibilities:Provide expert-level technical assistance and...
-
Diagnostics Support Specialist
2 weeks ago
Dartford, Kent, United Kingdom Zenopa Full timeJob OverviewAbout the RoleWe are seeking a skilled Diagnostics Support Specialist to join our team at Zenopa. This is an exciting opportunity for a Laboratory Service Professional looking to upskill their knowledge in immunodiagnostics.Key ResponsibilitiesIn this role, you will be responsible for providing responsive service support to our clients within the...
-
Diagnostic Specialist
1 week ago
Dartford, Kent, United Kingdom Zenopa Full timeJob DescriptionAbout the RoleWe are seeking a skilled Diagnostic Specialist to join our team at Zenopa, a global leader in laboratory diagnostics. The ideal candidate will have strong product knowledge within immunodiagnostics and be able to upskill their expertise.Key ResponsibilitiesProvide responsive service and support to clientsUpskill product knowledge...
-
Medical Equipment Maintenance Technician
2 weeks ago
Dartford, Kent, United Kingdom Zenopa Full timeJob SummaryAbout the PositionWe are seeking a highly skilled Laboratory Service Professional to join our team at Zenopa.Job DutiesYour key duties will include:Providing service support to laboratory clients within the diagnostics market.Maintaining and repairing medical equipment used in laboratory settings.Conducting routine maintenance tasks to prevent...
-
Service Engineer
7 days ago
Dartford, Kent, United Kingdom Zenopa Full time €45,000Company information Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below. Our client is a global leader in the laboratory diagnostics market, specializing in the immunodiagnostics and molecular diagnostics segments looking to onboard Service Engineer within the...
-
Service Engineer
6 days ago
Dartford, Kent, United Kingdom Zenopa Full time €45,000Company information Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below. Our client is a global leader in the laboratory diagnostics market, specializing in the immunodiagnostics and molecular diagnostics segments looking to onboard Service Engineer within the...
-
Technical Support Professional
2 weeks ago
Dartford, Kent, United Kingdom Zenopa Full timeAbout the OpportunityZenopa is a leading provider of laboratory diagnostics solutions, and we are seeking a highly skilled Technical Support Professional to join our team. As a key member of our diagnostics division, you will be responsible for providing technical support to our clients, ensuring they receive high-quality service and support.Key...
-
Medical Service Engineer
2 days ago
Dartford, Kent, United Kingdom Zenopa Full time €47,000Company information Our client is a global leader in the laboratory diagnostics market, specializing in the immunodiagnostics and molecular diagnostics segments looking to onboard Service Engineer within the Diagnostics or Wider Medical space looking to up skill their product knowledge within immunodiagnostics. As a Service Engineer, you will be...