Service Engineer Position
3 weeks ago
At Zenopa, we are seeking a skilled Service Engineer to join our team in the diagnostics equipment space. The successful candidate will be responsible for providing technical support and maintenance services to our clients.
Key Responsibilities:
- Deliver exceptional customer service via phone and on-site visits to ensure timely resolution of technical issues.
- Perform regular maintenance and repair tasks to maintain equipment performance and safety standards.
- Install upgrades and ensure instrument systems operate efficiently and reliably.
- Provide training and support to customers on new equipment installations and laboratory system interfaces.
- Manage inventory control, shipping, and replenishment of parts stock.
Requirements:
- Bachelor's degree or equivalent HNC/HND qualification.
- A minimum of 2 years' experience as a field service engineer in a medical laboratory environment.
- Familiarity with immunoassay technology is desirable but not essential.
- Excellent problem-solving skills and ability to work independently.
Package:
- Base salary: up to £47,000 depending on experience level.
- Bonus: up to 10% of base salary.
- Company car.
- Pension scheme with employer contributions up to 12% of base salary.
- 25 days annual leave plus bank holidays.
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