Service Engineer Position

3 weeks ago


Dartford, Kent, United Kingdom Zenopa Full time
Job Overview

At Zenopa, we are seeking a skilled Service Engineer to join our team in the diagnostics equipment space. The successful candidate will be responsible for providing technical support and maintenance services to our clients.

Key Responsibilities:

  • Deliver exceptional customer service via phone and on-site visits to ensure timely resolution of technical issues.
  • Perform regular maintenance and repair tasks to maintain equipment performance and safety standards.
  • Install upgrades and ensure instrument systems operate efficiently and reliably.
  • Provide training and support to customers on new equipment installations and laboratory system interfaces.
  • Manage inventory control, shipping, and replenishment of parts stock.

Requirements:

  • Bachelor's degree or equivalent HNC/HND qualification.
  • A minimum of 2 years' experience as a field service engineer in a medical laboratory environment.
  • Familiarity with immunoassay technology is desirable but not essential.
  • Excellent problem-solving skills and ability to work independently.

Package:

  • Base salary: up to £47,000 depending on experience level.
  • Bonus: up to 10% of base salary.
  • Company car.
  • Pension scheme with employer contributions up to 12% of base salary.
  • 25 days annual leave plus bank holidays.


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