Technical Support Professional
1 week ago
About the Opportunity
Zenopa is a leading provider of laboratory diagnostics solutions, and we are seeking a highly skilled Technical Support Professional to join our team. As a key member of our diagnostics division, you will be responsible for providing technical support to our clients, ensuring they receive high-quality service and support.
Key Responsibilities
- Provide technical support to clients, resolving issues promptly and efficiently.
- Maintain and develop strong relationships with clients, understanding their needs and expectations.
- Work closely with internal teams to ensure seamless service delivery and support.
- Stay up-to-date with product knowledge and industry developments to provide informed guidance to clients.
Requirements
- Relevant experience in a similar role, preferably within the diagnostics or medical sector.
- Strong technical skills and ability to troubleshoot complex issues.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Ability to work independently and as part of a team, prioritizing tasks and managing multiple projects simultaneously.
Salary and Benefits
We offer a competitive salary of approximately $65,000 per annum, plus benefits and opportunities for professional development and growth.
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