Technical Support Specialist
19 hours ago
Zenopa is looking for a highly motivated Technical Support Specialist to join our team. In this role, you will be responsible for delivering top-notch technical support services to our clients.
Responsibilities:
- Provide fast and effective technical assistance via phone and site visits to minimize equipment downtime.
- Conduct routine maintenance and repair tasks to ensure equipment meets safety and performance standards.
- Upgrade equipment and optimize instrument systems for maximum efficiency and reliability.
- Offer comprehensive training and support to customers on new equipment installations and laboratory interfaces.
- Manage parts stock inventory, shipping, and replenishment.
Essential Skills:
- Bachelor's degree or relevant HNC/HND qualification.
- Minimum 2 years' experience as a field service engineer in a medical laboratory setting.
- Strong analytical and problem-solving abilities.
Benefits:
- Competitive base salary up to £47,000 dependent on experience.
- Bonus opportunity up to 10% of base salary.
- Company car provided.
- Pension scheme with employer contributions up to 12% of base salary.
- Generous annual leave allowance.
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