Current jobs related to Railway Enforcement Officer - Tonbridge Kent - Southeastern Railway

  • Railway Enforcement Officer

    3 months ago

    Tonbridge, United Kingdom Southeastern Full time

    Job Introduction Looking for a career that means more? Become a Southeastern Railway Enforcement Officer. Imagine the pride you’ll feel knowing you’re keeping passengers safe and providing a reassuring presence to everyone using our railway. Our training will take you from trainee to Railway Enforcement Officer and give you a...

  • Railway Protection Officer

    3 weeks ago

    Tonbridge, Kent, United Kingdom Southeastern Full time

    Job Overview Join Southeastern as a Railway Enforcement Officer and make a meaningful impact. Take pride in ensuring the safety of passengers and providing a comforting presence throughout the railway network. Receive comprehensive training that will elevate you from a trainee to a fully qualified Railway Enforcement Officer, complete with a...

  • Environmental Enforcement Officer

    3 months ago

    Tonbridge, United Kingdom National Enforcement Solutions Full time

    **JOB TITLE**:Environmental Enforcement Officer **COMPANY**: National Enforcement Solutions Limited **RESPONSIBLE TO**:Team Leader **PLACE OF WORK**:Gibson Building, Gibson Dr, Kings Hill, West Malling, ME19 4LZ **SCOPE AND GENERAL PURPOSE OF JOB** Environmental Enforcement Officer’s (EEO) protect the environment from crime, witnesses of crime and...

  • Railway Safety Officer

    3 weeks ago

    Tonbridge, Kent, United Kingdom Southeastern Full time

    Position Overview Join Southeastern as a Railway Enforcement Officer and make a meaningful impact. Take pride in ensuring the safety of passengers and providing a reassuring presence throughout the railway network. Receive comprehensive training that will elevate you from a trainee to a qualified Railway Enforcement Officer, culminating in a...

  • Train Enforcement Specialist

    3 weeks ago

    Tonbridge, Kent, United Kingdom Southeastern Full time

    Job Overview Join Southeastern as a Railway Enforcement Officer and embark on a meaningful career. Take pride in ensuring the safety of passengers and providing a comforting presence throughout our railway system. Our comprehensive training program will transition you from a trainee to a qualified Railway Enforcement Officer, complete with a...

  • Planning Enforcement Officer

    4 weeks ago

    Kent, United Kingdom Macdonald & Company Full time

    An East of England Local Planning Authority has a requirement for a Planning Enforcement Officer to join their team and work on a diverse caseload. Working as part of this team you will undertake a variety of investigations to tackle development in breach of UK Planning legislation that will include residential, commercial, and unauthorised works in...

  • Planning Enforcement Officer

    2 weeks ago

    Kent, United Kingdom Macdonald & Company Full time

    An East of England Local Planning Authority has a requirement for a Planning Enforcement Officer to join their team and work on a diverse caseload. Working as part of this team you will undertake a variety of investigations to tackle development in breach of UK Planning legislation that will include residential, commercial, and unauthorised works in...

  • Civil Enforcement Officer

    3 months ago

    Kent, United Kingdom APCOA PARKING (UK) LTD Full time

    **The Role**: **Civil Enforcement Officer - BROMLEY - Full-Time** **Earn £24,089 per annum for 42.5 hours, Hourly pay rate £10.90 (plus an extra Moped Rider allowance up to £75 each month or £900 per annum, if applicable).** - Do you enjoy working outdoors, helping people and have great communication skills?_ - Do you have excellent customer service...

  • Recruitment & Assessment Officer - 18 Month

    3 months ago

    Tonbridge, United Kingdom Southeastern Railway Full time

    Job Introduction **What is the job about?** This is an excellent opportunity to join the recruitment and assessment team on a Fixed Term Contract (18 months) and to play a pivotal role in the recruitment and selection of staff across the business, but with a focus on the Passenger Services division. This will include the recruitment for Conductors, On Board...

  • Environmental Enforcement Officer

    3 months ago

    Kent, United Kingdom APCOA PARKING (UK) LTD Full time

    **The Role**: **Environmental Enforcement Officer - Bromley - Full-Time - 42.5 hours per week - 5 days/7 - £11.60 per hour - £25,636 per annum** - Do you enjoy working outdoors?_ - Do you care about the environment, neighbourhood and helping the public?_ - Do you have a Full Clean UK driving licence?_ - Do you have excellent customer service skills and...

  • Senior Planning Enforcement Manager

    7 days ago

    Kent, United Kingdom Varnom Ross Full time

    Job Summary: Varnom Ross is seeking a highly experienced Senior Planning Enforcement Manager to join our team on an interim basis. As the most senior member of the Enforcement team, you will be responsible for leading the entire Enforcement department, handling complex cases, and representing the company at hearings.Key Responsibilities:Investigate alleged...

  • Enforcement Agent

    3 months ago

    Kent, United Kingdom Dukes Bailiffs Limited Full time

    Dukes is an award-winning Enforcement company centrally located in Stone, a canal town between Stoke-on-Trent and Stafford. Our clients are largely local authorities for whom we collect unpaid council tax debt, business rates and more. We are a family run company with roughly 90 employees located across England and Wales. Due to the growth of the business,...

  • Regulatory Compliance Officer

    3 weeks ago

    Kent, United Kingdom Macdonald & Company Full time

    Overview: A prominent Local Planning Authority in the East of England is seeking a skilled Planning Enforcement Officer to manage a varied portfolio of cases.Key Responsibilities:Conducting and coordinating site inspectionsResponding to public inquiries via telephonePreparing witness statementsManaging appeals processesCollaborating with development...

  • Regulatory Compliance Officer

    3 weeks ago

    Kent, United Kingdom Macdonald & Company Full time

    Overview: A prominent Local Planning Authority in the East of England is seeking a dedicated Planning Enforcement Officer to manage a varied portfolio of cases.Key Responsibilities:Conducting and coordinating site inspectionsResponding to public inquiries via telephonePreparing witness statementsManaging appeals processesCollaborating with development...

  • Site Procurement Officer

    3 weeks ago

    Tonbridge, Kent, United Kingdom VolkerWessels UK Ltd Full time

    About the RoleVolkerWessels UK Ltd is a leader in collaborative project delivery, particularly in the railway sector. Our Major Projects division excels in managing large-scale infrastructure initiatives through strategic partnerships and alliances. We are currently seeking a Site Buyer to enhance our team working on significant projects.Key...

  • HR Officer

    3 months ago

    Tonbridge, United Kingdom LDM Group Full time

    We are looking to appoint a dynamic, driven, and ambitious Part-Time human resources (HR) officer to develop and advise LDM senior staff on all HR matters, including implementing and enforcing company policy, this is an office based role there will be no working from home. About Us: We are a rapidly expanding Supplier of decorative products to Trade, Retail...

  • HR Officer

    3 months ago

    Tonbridge, United Kingdom LDM Group Full time

    We are looking to appoint a dynamic, driven, and ambitious Part-Time human resources (HR) officer to develop and advise LDM senior staff on all HR matters, including implementing and enforcing company policy. This is an office-based role; there will be no working from home. About Us: We are a rapidly expanding Supplier of decorative products to Trade,...

  • Site Procurement Officer

    3 weeks ago

    Tonbridge, Kent, United Kingdom VolkerWessels UK Ltd Full time

    About the RoleVolkerWessels UK Ltd is a leader in collaborative project delivery, particularly in the railway sector. We are currently seeking a Site Buyer to join our Major Projects division. This role is essential for the Southern Integrated Delivery project and is based on-site.Key ResponsibilitiesImplement procurement strategies in alignment with the...

  • HR Officer

    3 months ago

    Tonbridge, United Kingdom LDM Group Full time

    We are looking to appoint a dynamic, driven, and ambitious Part-Time human resources (HR) officer to develop and advise LDM senior staff on all HR matters, including implementing and enforcing company policy. About Us: We are a rapidly expanding Supplier of decorative products to Trade, Retail and Wholesale customers. We pride ourselves in providing...

  • Administrative Support Officer

    10 hours ago

    Sidcup, Kent, United Kingdom Ackerman Pierce Ltd Full time

    Job Summary:Ackerman Pierce Ltd is seeking a highly organized and detail-oriented Administrative Support Officer to provide administrative support to our Enforcement and Tenancy teams. As a key member of our team, you will be responsible for providing exceptional administrative support to our officers and Neighbourhood Manager to deliver an excellent housing...

Railway Enforcement Officer

1 month ago

Tonbridge Kent, United Kingdom Southeastern Railway Full time €29,883 - €36,739

As a Railway Enforcement Officer (REO), your role will be to patrol trains and stations to ensure the security of our railway by reducing crime, anti-social behaviour and fare evasion. At times, you will find yourself working in partnership with Revenue Protection Officers and outside agencies to carry out your duties such as large scale ticketing checks at stations. Working in a team, you’ll have supportive colleagues and a large number of passengers to deal with in a courteous manner.

Candidates should be aware that a large part of this role will be dealing with anti-social behaviour and looking to de-escalate confrontational situations. Although used as a last resort, this role will require regular physical intervention and conflict.

Full physical intervention and conflict management training will be provided.

Please be aware if you are applying for Snodland then a full and clean UK drivers licence is essential, in this role you will be carrying out the same duties mentioned however you will be traveling around the network using a company vehicle as part of the "Mobile Response Unit"

Take a look at the video below to see what we achieved in 2023:

Role Responsibility You will have a number of responsibilities and duties within this role, including but not limited to:
  • Travelling around the network on the Trains on a daily basis, inspecting passengers’ tickets
  • Issuing penalty fares when deemed necessary
  • Undertaking minor crime investigations by seizing and preserving evidence and taking crime reports and statements.
  • Carrying out large scale ticket checking blocks at Stations
  • Dealing with anti-social behaviour
  • Reducing crime and ensuring the security of our passengers on the network
  • Complying with all company standards and guidelines at all times

On appointment into a REO role you will be enrolled into the Passenger Services Apprenticeship Programme which will lead to a nationally recognised qualification.

You will be given full vocational training (including functional skills) as well as be trained in physical intervention to ensure you have the skills, experience and knowledge required for the role.

Vetting

This role is exempt from the Rehabilitation of Offenders Act 1974. Applicants must declare all criminal history including arrested, summoned, charged, cautioned or convicted offences including traffic related offences and financial sanctions such as Bankruptcy or CCJ’s whether as an adult or a juvenile on their application form.

For the purpose of the BTP vetting you will be required to demonstrate evidence that you have been a UK resident for a minimum of 3 years

In addition, successful candidates will be subject to NPPV Level 2 Vetting undertaken by the British Transport Police.

Working here

You will work a varied shift pattern that will include weekends, bank holidays and nights. Applicants not living locally to the advertised depot are strongly recommended to have their own transport to enable them to meet the shifts requirements. You may be required to start work as early as 0600 hrs and finish as late as 0200 hrs. Your working rota will be 1 week of early shifts and 3 weeks of late shifts.

This is what some of our existing Railway Enforcement Officers have to say....

“ Customer service is the fundamental part of our role, dealing with people with professionalism, respect and assisting everyone with their travel journeys as best we can, whether providing information, answering questions, or planning the best routes for their journeys. 

One of our main roles is dealing with anti-social behaviour and being a visible presence to deter this behaviour to make our passengers feel safe travelling on our services. Our alertness, ability to adapt to all situations and decision making skills are key to achieving the most appropriate outcome when dealing with such behaviour.

When dealing with conflict, as much as using force is the last resort, some situations need to be dealt with more assertively and may require restraint techniques to keep us safe as well as other staff and passengers. Every attempt is made to avoid this however if required we aim to reduce the risk as quickly as possible and achieve a safe outcome using the techniques we are taught. 

Whilst dealing with ticketless travel using penalty fares, we deal with vulnerable people and help them get the support they need and prevent them causing any harm to themselves. We work closely with British Transport Police and other services to help those most at risk.

Every day is different, every passenger has a different need, we do everything we can to ensure our passengers and staff have the best experience travelling and working on our network"

The Ideal Candidate

To be considered for this role you should demonstrate the following in your application:

  • Good verbal and written communication skills including tact and diplomacy.
  • Previous experience of working in an environment with a high level of customer contact, ideally where you have had to deal with and physical intervention on a regular basis.
  • Ability to make sound decision when under pressure.
  • Assertive resilient and able to remain professional in confrontational situations.
  • Able to work using own initiative and as part of a team.
  • Able to evaluate and interpret information in order to make appropriate decisions.

Candidates with a background as an Enforcement Officer, Prison Officer or from the Police would be highly suited to these positions.

You need to live within a 45 minute radius of the station that you are applying for, if you do not live within the required vicinity your application will be withdrawn.   

Are you interested in finding out more about all of the different types of roles Southeastern have to offer? Then register your interest today to attend one of our Recruitment Webinars by following the link below:

Southeastern recognises the value of every individual employee and offers benefits that reflect this.

As well as a  generous salary , we offer an  comprehensive benefits package  which includes;

  • A Contributory Final Salary Pension Scheme 
  • Free rail travel on Southeastern and GTR rail services (extends to family members for leisure/educational travel)
  • After a qualifying period, reduced rate travel on other train operators, including European services
  • Up to 32 days annual leave entitlement, depending on roster patterns (which includes bank holidays)
  • Access to an array of discounts for retail and leisure products through our benefits scheme.
  • Family friendly benefits including enhanced maternity/paternity leave, parental leave and carers leave.
  • Full training, a nationally recognised qualification and full, free uniform is provided.
About the Company

About Southeastern

Southeastern runs train services into London from Kent and East Sussex, operating almost 1,700 trains a day, carrying more than 400,000 passengers, serving 176 stations and covering 540 miles of track.

Just over 4,600 employees - mostly from the communities that we serve - work together to provide this vital service and we are looking to expand our successful team. We have a strong set of values that shape the way we run our business and guide our staff in delivering what our customers need. These are:

  • We aim to be the best
  • We make the difference together
  • We care passionately about our people and our passengers

We are committed to being an inclusive employer, creating a workplace where everyone can come to work, feel safe and comfortable and able to do everything to the best of their ability. Read about some of the great Diversity and Inclusion initiatives our Head of Colleague Experience has been leading on here . 

We recognise the positive value of diversity and it matters to us that our teams reflect the communities we serve. We welcome and encourage applications from people of all backgrounds.

We are also proud to be a WORK180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and initiatives here .

If you have been unsuccessful in the recruitment process for the same/similar position you will not be eligible to apply for a period of 6 months from that date.

All offers of employment are subject to us obtaining satisfactory references (covering all education, training, employment and unemployment in the preceding 5 years and any previous railway employment). We will also complete right to work in the UK and criminal record checks. This is to ensure we are employing the best person for the role and to protect our customers, colleagues and our reputation.  We are unable to offer sponsorship to work in the UK. 

This post will close before the intended closing date should sufficient number of suitable applications be received. Therefore, if you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment.

SOUTHEASTERN is owned by SE Trains Ltd, a subsidiary of the Department for Transport’s public sector owning group, ‘DOHL.’ DOHL has responsibility for three rail companies, LNER, Northern Trains Limited and SE Trains.

Salary £29,883 rising to £36,739 plus free rail travel

#J-18808-Ljbffr