Accounts & Office Administration Co-ordinator

3 weeks ago


Edinburgh, United Kingdom Element Materials Technology Full time

Element has an opportunity for a new Credit Control Administration Coordinator to join our growing Global Business Services team in Edinburgh. Our new colleague will join us based from our beautiful new office in Edinburgh Park where we are enjoying state-of-the-art facilities including collaboration spaces, huddle rooms, open-concept layout, and abundant natural light. With fantastic links by train, tram, commuter routes, as well as having designated parking, we are well connected for colleagues across the central belt of Scotland.
If you're passionate about customer experience and are a strong organiser, this role can offer a fantastic opportunity to grow your career in a market leading, world leader in the TIC industry.

Managing customer queries by phone, email and fax
Sales Ledger administration
Reconcile customer accounts (including proforma accounts)
Requesting and completing insolvency claim forms
Assisting the Customer Onboarding Specialist with the automated new customer account opening process and Account Maintenance Requests
Collaborate with different members of the AR and AP team to resolve queries quicker for our customers and business units
Implement new processes to our credit control admin function
Adhere to different SLA’s across each business unit
Provide administration assistance to support Credit Control’s move to a new target operating model

It would be beneficial to come from a finance, preferably credit control environment, but this is not essential.

Competent with MS Office, teams, outlook. D365 experience would be a bonus.


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