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Volunteering & Community Officer

1 month ago

York North Yorkshire, United Kingdom NATIONAL TRUST Full time €24,843

Being a Volunteering and Community Officer is all about connecting with people. It’s about helping everyone to get involved and feel welcome at National Trust places. Working with volunteers and local communities, you’ll be making a vital contribution to the Trust’s cause of protecting and caring for places so that people and nature can thrive – now and into the future.

Hours: 1010 hours per year. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.

Salary: £24843 FTE

Contract: Permanent

Interviews: 6th August

If you have any questions about this role please contact:

You’ll be reporting to The Visitor Operations and Experience Manager, working in a team of 38 staff and over 200 volunteers, at Beningbrough Hall near York.

Beningbrough Hall attracts over 150,000 people a year to visit the Baroque hall, Reddihough galleries and the garden. Each year we host changing exhibitions on the first floor in the gallery and The Botanical World of Mary Delany opens in September. On the ground floor we tell the story of the people who lived and worked at Beningbrough; and the garden is being transformed by Andy Sturgeon, a leading garden designer, with the Mediterranean Garden opening this summer. It is an exciting time to join the team as we develop the property. Beningbrough is part of the York portfolio and you will have colleagues at Treasurer's House and Goddards Garden.

As our Volunteering and Community Officer, you'll be supporting the wider team by exploring and building links with the local community. You’ll help to make this a flexible, positive and inclusive place for partners, community groups and current and future volunteers to get involved. This may mean helping to run established community-led events, as well as coming up with new ideas for activities. You will play a leading role in organising the Spring briefings for the portfolio, an event over several days where we update over 400 volunteers and 70 staff members.

You’ll develop new ways of working together, and deepen relationships with existing and new audiences. You’ll also help to hone the skills our teams need in order to welcome and work with all kinds of people.

We'd love to hear from you if you’re:

  • Enthusiastic and knowledgeable about the benefits of volunteering
  • Someone who loves working with volunteers, and who understands the legal differences between staff and volunteers
  • Good at talking to, and getting on with, all kinds of people from all backgrounds, and you understand why great customer service matters
  • Flexible and collaborative, a team player who’s happy to lead on and work with other people’s agendas towards a shared goal
  • Well-organised, with good attention to detail
  • Experienced in volunteering principles and practice
  • Comfortable with IT skills (Microsoft Office), and managing budgets
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