Volunteering Officer

5 months ago

South Yorkshire, United Kingdom Don Catchment Rivers Trust Full time

**Volunteering Officer (Community)**

Volunteers are in important part of Don Catchment Rivers Trust (DCRT) and our mission to allow rivers to thrive. Since our first National Lottery Heritage Fund project in 2016, volunteers have contributed thousands of hours to looking after their rivers - they are the eyes and ears of our brooks, streams and main rivers.

People volunteer with the Trust for many reasons - to help their local natural heritage, to improve their health and wellbeing, or to gain new skills and meet people.

Volunteering has tended to be for specific projects, but now the Trust is making the key step of integrating our volunteering programme into the core of what the Trust does.

For this, the Trust has received funding from the National Lottery Community Fund to support the Trust’s volunteering programme and a new ‘Volunteering Officer’ role, for an initial three years.
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- **Job Title**: Volunteering Officer

**Accountable to**: Operations Director

**Working with**: DCRT staff team and volunteers

**Salary**: £30,118 per year, with 3% annual increase.

**Pension**: Rivers Trust pension scheme employer contribution 9% (with

6% employee contribution required). Existing pensions paid at same rates (if eligible scheme).

**Contract**: Three years, fixed term

**Location**: Office in Doncaster, with some home working allowable. Travel to sites around the Don catchment.

**Job purpose**:
To oversee Don Catchment River Trust’s community volunteering programme. Ensure policy and procedures are in place and consistently used across the Trust. Support existing volunteers, and recruit and train new volunteers. Lead volunteer sessions and support volunteering being led by other staff (with a focus on natural flood management, river clean ups, citizen science and education). Manage the volunteering budget and resources and unlock funding and support from riverside companies.

**Main responsibilities**:
**Oversee DCRTs volunteers and volunteer programme**
- Oversee and review DCRTs volunteering policy, volunteering handbook, volunteer role descriptions, and reporting / recording procedures
- Be the central contact for volunteering enquiries and collating volunteer recruitment forms
- In collaboration with DCRT staff, standardise the volunteer induction process and train colleagues in how to induct project volunteers
- Ensure health and safety of volunteers is kept to a high standard
- Keep the volunteering website page and online volunteering calendar up to date
- Process volunteer DBS checks, as required and appropriate

**Support community volunteers**:

- Recruit, train and support community volunteers. Work towards implementing new ‘lead volunteer’ roles
- Organise the Trust’s weekly volunteer programme logistics (I.e. ensure resources such as tools and vehicles are available on set days)
- Lead volunteer sessions and help with project volunteering days when holiday cover or an extra person is needed
- Liaise with community groups and volunteer centres regarding volunteers and volunteer referrals
- Process volunteer travel expense claims
- Organise a twice-yearly volunteer gathering / appreciation event

**Manage resources**:

- Volunteering resources budget
- Ensure tools and equipment are maintained and stored properly
- Make sure volunteer uniform and ppe are issued and kept stocked

**For the Trust**:

- Create a volunteer feedback loop so that volunteer input and feedback is heard by Directors and Trustees and fed into DCRT activity where possible.
- Gather and collate evidence for evaluation and reporting

**Corporate support**:

- In collaboration with colleagues, build up DCRTs corporate volunteering offer.

E.g. pricing structures, what they can expect from a session and what we expect from them.
- Liaise with DCRT staff to create a list of ‘ready to go’ volunteer tasks suitable for corporate volunteers to undertake
- Deal with enquiries from businesses about volunteering

**Other Responsibilities**:

- Promote the work, mission and vision of Don Catchment Rivers Trust
- Ensure a high level of customer service in all dealings with the public
- Ensure continuous development of skills and knowledge required for the post, undergoing training and performance review as required by the Trust.
- Work within all the policies and procedures of the Trust, ensuring own compliance with the Trust’s health and safety policies and procedures and that of any staff and resources for which you are responsible.
- Comply with all legal and contractual obligations concerning the responsibilities of your post.
- Carry out any other reasonable duties commensurate with the level of responsibility of the post, as requested by the Board of Trustees

**Person Specification**:
**Essential**:

- Experience of leading volunteers on practical tasks
- Understanding of volunteering best practice
- Understanding of safeguarding
- Full driving licence, with

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