Bid Manager

1 month ago


Edinburgh, United Kingdom CYBERHAWK Innovations Ltd. Full time

Cyberhawk is a fast-growing, successful technology company with big ambitions. We are the industry leaders in drone-based visual inspection and survey solutions for energy infrastructure and major capital projects clients.  Our cloud-based enterprise software, iHawk, is a visual-data solution that harnesses drone and other visual data to allow large scale sites and assets to be managed and maintained easily. Ultimately, we help make asset & project management be safer, easier, and greener, thus keeping people out of danger and significantly reducing the carbon footprint of the energy and capital projects sectors. 
We thrive because of our team’s incredible talent and outstanding service. We plan to grow a lot this year and are looking for a number of people to join our high-performance team. 
We work as one team, growing together, sharing our knowledge and skills to help us all succeed and feel valued. We are a team who cares about the work we are doing and find it rewarding. We are open and honest in our communication and trust and respect each other. Competitive salary 
~ Hybrid working
~ Discretionary Annual Performance Bonus 
~30 days annual leave (including bank holidays)
~ Salary Exchange Pension scheme 
~ Life insurance, Digital GP & Employee Assistance Programme 
~ Free onsite Gym membership and discounted climbing rates
~ Cycle to Work scheme
~ Electric Car Salary Sacrifice Scheme 
~ Pet friendly office
~ Field Wellness and Mobile Phone Allowance
~ Employee Referral Scheme
~ Quarterly team building activities 

The Commercial Operations function manages all quote/tender responses, in addition to sales pipeline management, cost/margin analysis, pricing, legal/contractual review. The Bid Manager / Commercial Operations Manager – EMEA will be responsible for planning, producing, and delivering compliant proposal documents within a complex global business environment. The successful candidate will monitor sales activity/progress, primarily across the UK and Middle East, and play a key role in winning new business in targeted growth geographies, such as mainland Europe.
The candidate will be the central point of contact on all assigned bids/tenders, leading and guiding the work of internal stakeholders in the Technical, Service, Sales, and Software Delivery teams:
Support sales process associated with RFPs, RFIs, RFQs and other public and non-solicited bids/tenders.
Sourcing, coordination, analysis, and production of proposal documents for RFI, RFP and ITT bids, to create proposal outlines and enable bid decisions for both new and existing clients.
Ensure information is accurately reflected in the CRM system and hold key stakeholders accountable for the same.
Participates in and leads the EMEA sales cadences, manage sales pipeline, hold account executives accountable for sales activities/progress, participate in sales forecasting and pipeline discussions.
Ensures compliance with proposal process as identified by the Global Commercial Operations Lead:
Ensure proposal/sales documents follow corporate branding guidelines, standard formatting, and quality standards.
Champion collaboration tools, document management, and version control best practices.
Maintain, make available, and backup master document sets and maintain a library of reusable responses, templates, and processes.
Curate responses to ensure a well organised bid library is easily accessible and compliant with processes. 

Contributing to lessons learnt and continual improvement of the EMEA commercial operations function.
Monitor and respond to tendering websites, including completion of pre-qualification questionnaires and maintenance of supplier portals.
Advanced level MS Office skills and professional understanding of document templates, macros, and styles.
A good track record of producing winning bids, bid writing, bid pricing, and cost/margin analysis.
This role requires a coordinating and collaborating with a large variety of people across the business, therefore, the ability to form/maintain strong working relationships is absolutely essential.
The ability to generate creative ideas while working both independently and collaboratively.
Desirable previous experience in submitting software proposals.
Eligibility to live and work in the UK with high fluency in English.
Passport and full driving license.
Be able to access the Cyberhawk Ratho office on a weekly basis. Regular office attendance will be required for the first few months and is desirable on a continuous basis.


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