IT Reseller Account Manager

4 weeks ago

Eastern England, United Kingdom Stone Group Ltd, A Converge Company Full time

Job Title: IT Reseller Account Manager - Private Sales x 2

Department: Private Sector

Base location: Remote w/very occasional Travel to Stone HQ, Stafford)

Reporting to: Sales Manager

Salary: £35k - £45k base (Dependent on VAR experience & level of current performance) + Car allowance + Commission Structure (w/uncapped over achievement bonuses), Realistic first year earnings of a minimum £51k - £61k as a whole package - high performers regularly eclipse this.


Stone Technologies Limited, a Converge company, is an innovative, highly accredited market leading technology provider with high employee engagement working to a clear set of values with sustainability central to its activities.


Are you an experienced IT Reseller Account Manager looking for the ability to increase your earning potential in one of the fastest growing resellers in the UK? Stone Group are in a unique position to be able to bring on board Account Managers and support with both personal & professional growth, whilst ensuring full flexibility & allowing you to earn industry leading compensation in a genuinely supportive environment.


We're looking to bring on board experienced IT reseller Account Managers who have a minimum of 2 years continuous experience of Account Management within an IT Reseller environment. We're looking for people who are currently working within this space, so please only apply if you fit this criteria.


The successful candidates will be fully supported in their transition to Stone, with reduced first year targets & the opportunity to ensure they're earning full commission from day one, whilst they re-establish their book within Stone.


It's imperative that any applicant is currently working within a similar environment & can hit the ground running in an established, extremely fast growing area of our organisation. Salary & targets can be discussed at interview stage & starting basic salary will be dependent on current years of reseller experience.


Any discussions will be treated with the strictest of confidence.


Do you have a passion for Selling? Do you have the drive to succeed? Are you looking for a career with an award-winning technology company?


We are seeking a motivated IT Reseller Account Manager with experience within a VAR or related field to join our Private Sector Sales team.


As an Account Manager at Stone Group, you would be proactively contacting potential customers to generate business within the Enterprise sector 250+ seats. The private sector opportunities and business requires an ever-increasing footprint across the UK, and this role is primarily to establish this by increasing the number of active customers.


A little bit about the role...


Key Accountabilities

  • Proactively call Enterprise (250+ users), creating run rate business, providing Hardware, Software and services solutions across all of the major Vendors and partners.
  • Gather, maintain and record in depth customer/competitor information
  • Maintain quality of data on CRM system including production of management reports when required.


Main Responsibilities

  • Identify potential customers and make contact.
  • Build & develop your own successful account base & manage the entire sales cycle from start to finish.
  • Follow up on leads provided for both new and existing customers.
  • Promote Stone’s products and services in order to obtain business from multiple revenue streams.
  • Obtain and record comprehensive information on the customer, infrastructure and their requirements.
  • Provide customers with accurate and cost effective quotations
  • Share ideas and experiences with team, contribute to team improvements
  • Comply with Stone’s internal management systems and safety procedures.
  • Support Stone’s corporate social responsibility strategy.
  • To undertake any other ad hoc duties or projects as requested by the reporting Manager.


Measures of Performance

  • Profitability of your accounts
  • Number of phone calls made
  • Desire for continuous personal and professional development
  • To effectively manage accounts and grow customer spend through relationship building.
  • Monthly/Annual targets for gross margin, and recurring revenue and Customer Growth.


Person Specification

Essential

  • Currently working in a VAR Account Manager role.
  • GCSE Maths & English
  • Experience within a re-seller environment or a related industry to Stone's core business
  • Experience of cold calling businesses with proven success rate, excellent telephone manner and relationship building skills.
  • Proven Account Management Skills selling multiple lines of business into each customer. Experience of planning an effective schedule of meetings
  • ‘Can do’, proactive and flexible approach
  • High standard of spoken and written communication.


Desirable (We can help you with these...)

  • NVQ Business and Communication
  • NVQ Customer Service
  • NVQ Telesales
  • Knowledge of services and reports


Competencies/Behaviours

  • Customer focus
  • Growth mindset and drive for results
  • Confident communicator – with excellent verbal and written communication skills
  • Attention to detail
  • Team player
  • A ‘can do’, proactive and flexible approach
  • Passion for the brand
  • Be self-motivated to develop and learn
  • Planning and organising skills
  • Passion for the brand - Contagious enthusiasm and commitment to our business brand, our vision, and values
  • Growth mindset - A genuine desire for personal and business growth to deliver outstanding results.
  • Teamwork - Believes in building effective and collaborative working relationships in order to achieve our goals.
  • Customer focus - Proactively and consistently provides the best service that responds to what customers want.


Everyone is welcome at Stone and will always be supported in their career with us. We encourage our people to bring their authentic selves to work and we will always ensure everyone here has an equal opportunity to reach their full potential.


At Stone we support employees and embrace diversity. This goes beyond policies and procedures to nurturing a culture of inclusivity and engagement. From comprehensive training programmes including apprenticeships, to volunteer days and community engagement, we support every employee.


Built around sustainable business methods, dedication to our customers, delivering the best possible service, believing in our people, always working with integrity and continuously innovating ourselves, we understand that taking inclusion & diversity seriously as an organisation is imperative to ensure we live up to our values.


If this feels like the next step in your Reseller Account Management career, please don't hesitate to apply with a full CV and any other relevant information.

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